2/10 Poor
Jan 30, 2020
Dont GO HERE> STAY AWAY!!
What an utter disappointment. The TVS's are old, the rooms are smelly and not very clean. The heater does not work, the reception team are untrained in hospitality and clueless to their jobs. they dont even know what bed type to give that is specified in their own webpage on the platforms they use. The reception is ready argue with you, with out any apology! The fixings and whole building is unfit. It is falling apart and they will try all their best to NOT to give you, your special request. Like we asked for a room in the 5th floor. and they said, it was not available, but the whole hotel was only at 35 to 40% occupancy. 5 guests that checked in after me, got the 5th floor. It took 2 hours to check in and the problems with the room was still not solved, they still gave me a wrong room to what i booked!!
Verified traveler
1-night business trip
Verified Hoteles.com guest review