4/10 Fair
Feb 11, 2020
This hotel is in a good location.But there is no lift to go upstairs. Some amenities are broken and you can never get enough hot water. The hotel also took money from our credit card and also charged us for the same on arrival. When we requested a refund for the double charge, they kept delaying the refund back into our account. We finally had tl travel in person back to the hotel to request for the refund back in physical Myanmar kyat instead of an electronic bank transfer.
Furthermore the hotel did not have the rooms we booked as they had alloacted these rooms to newer customers even though we booked a month in aevance - we did receive a discount for this error though.
Verified traveler
2-night family trip
Verified Expedia guest review