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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Playa Mujeres Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sundeck
Front of property
On the beach, white sand, sun loungers, beach umbrellas
Memory foam beds, free minibar, in-room safe, desk
10 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 10 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 8 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite Garden View

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Isla Blanca - ‬6 min walk
  • ‪Flavors - ‬3 min drive
  • ‪Mar - ‬3 min drive
  • ‪Xtra Time - ‬9 min walk
  • ‪World Café - ‬10 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Isla Blanca (ShowCooking), one of 8 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 10 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and bar.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 670 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Free covered onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 10 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Concerts/live shows
  • Evening entertainment
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference center (10710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 6 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • 8 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Palladium Costa Mujeres Resort & Spa - All Inclusive also has 10 bars, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, there are 8 onsite restaurants, featuring local and international cuisine and garden views.
Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grand Palladium Costa Mujeres Resort & Spa - All Inclusive like?
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is located on the waterfront, a short 18-minute walk from Playa Mujeres Golf Club.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mable, 3-night trip
Verified Hoteles.com guest review

4/10 Fair

Stay was only okay. For the price, it should have had better food, more open restaurants and reservations available, better service and better maintained rooms.
Ryan, 3-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Tetiana, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Jason, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

The hotel is great with amazing service and really good food. Our toddlers had a blast at the water park and they had awesome service for the kids. Very friendly staff and clean hotel.
Rossanna, 4-night family trip
Verified Hoteles.com guest review

2/10 Poor

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Romelia, 3-night family trip
Verified Expedia guest review

4/10 Fair

James, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Jarrod, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Me gusto la suite espectacular dos pisos, los restaurants sobre todo la gente que te atiende, Lo que no me gusto fue esperar el carrito que te transporta dentro del hotel
Victor, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Olga, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

A beautiful location
Celena, 7-night family trip
Verified Expedia guest review

6/10 Good

Service not good but property is very nice
Mandeep, 7-night trip
Verified Expedia guest review

6/10 Good

The resort is spread out, the only means of transportation from one location to another is golf carts handled by staff or boat ride along the private river. Of course you can walk. Market area is nice where the restaurants, shopping and entertainment is held. Check in desk Edith one of the reps is amazing and helpful compared to the rest of the staff.
Keval N, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A fantastic resort, excellent amenities and kids activities. Exceeded our expectations!
Elena, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was extremely nice and helpful, most of them spoke English and were very caring and willing to help with anything. Property itself was beautiful and hey had many pool and beach areas as well as endless dining options. 10/10 recommend
Matias Jose, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Alina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great food and drink, friendly and attentive staff. Clean, well maintained facilities.
Neil, 7-night trip
Verified Expedia guest review

2/10 Poor

STEVEN eliseo, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We will be back every year to enjoy the greatness of this property. It’s not just the property that makes this place awesome, it’s the staff and service that makes you feel like you’re truly valued and on vacation. Looking forward to bringing my entire family.
Gary, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience!!!
Kevin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Devonray, 10-night trip
Verified Expedia guest review

8/10 Very Good

This was a great property. I only have a couple of cons. First one of the sinks in our bathroom was leaking. I reported it they came in to fix it but it continued to leak. Second the TV cut off every 6 minutes. I like to watch television in the morning while I’m getting dressed and it was not an option. Third the elevator was broken for several day so we had to take three flights of stairs whenever we left or returned. The staff was the best thing about the resort . They were so pleasant. They made it such a great vibe.
Taleshia, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property. Recent family trip was a success. Building 15 is for families. Adjacent to the main pool. Great ac, spacious room. Love the showwr pressure. Pool was clean, get your pool chairs saved early. Golf carts are plenty to get around. Beach was clean, calm waters. Staff super friendly. The spa and gym.both great, clean and modern. Orlando gave the best deep tissue massage.
Marilena, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for families! Large property with great size rooms! They even had a baby cot for us! Great staff! Great help from manager Edith and her team!
Milutin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Francisco Ivan Vasquez, 3-night trip
Verified Travelocity guest review