6/10 Good
Nov 6, 2024
The room was really nice, very clean, upon checking in i wasn't given the hotel wifi code, which was odd. We arrived 30 minutes early and she gave us the room key but told us that check in wasn't until 3pm. Wow for a lousy 30 minutes she wouldn't let us go to the room!!! I asked why? She said it wasn't ready. We stayed 2 nights. Not many cars in the parking lot. 2nd night while showering I see something up the shower head, its moving!! Idk what it was but it freaked me out, my husband killed it, now Im traumatized. Checkout i tell the girl my episode and ask to get some type of credit she said i have to speak 2 Maria at 9 am. We left and i called and the girl says no at 10am. I call speak 2 Maria and she offered no credit on my bill but a 10% off my next visit. No we are not coming back. The area is a marina. Barely any life around, nothing to do. The swimming pool was not pleasing plus the bugs all around the area made it impossible to enjoy the outdoors.
Evelyn
Evelyn, 2-night family trip
Verified Hoteles.com guest review