In the heart of Arusha, Palace Hotel Arusha offers a tranquil oasis with an outdoor garden and a rejuvenating spa. Enjoy breakfast and dinner at the on-site restaurant, stay connected with in-room WiFi, or unwind with dry cleaning/laundry services. Guests appreciate the attentive staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
Connecting rooms available
Bar
Gym
Spa
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
24-hour fitness center
Sauna
Steam room
24-hour room service
Conference center
Business center
3 meeting rooms
Airport shuttle
Terrace
Feel at home (6)
Sofa bed
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
Garden
The current price is $137
$137
$162 total
includes taxes & fees
Apr 9 - Apr 10
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 Double Bed, Non Smoking, City View
Standard Room, 1 Double Bed, Non Smoking, City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
City view
Sleeps 2
1 Double Bed
View all photos for Superior Room, 1 Queen Bed, Non Smoking
Superior Room, 1 Queen Bed, Non Smoking
Highlights
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
City view
Sleeps 2
1 Queen Bed
View all photos for Deluxe Room, 1 Double Bed, Non Smoking
Deluxe Room, 1 Double Bed, Non Smoking
Highlights
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
City view
Sleeps 2
1 Double Bed
View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking
Deluxe Suite, 1 Queen Bed, Non Smoking
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
City view
Sleeps 2
1 Queen Bed
View all photos for Studio, 1 Double Bed, Non Smoking
Studio, 1 Double Bed, Non Smoking
Highlights
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
City view
Sleeps 2
1 Double Bed
View all photos for Executive Room, 1 Queen Bed, Non Smoking
Arusha International Conference Centre - 5 min walk - 0.5 km
Maasai Market and Curios Crafts - 9 min walk - 0.8 km
Sheikh Amri Abeid Memorial Stadium - 15 min walk - 1.3 km
Getting around
Arusha (ARK) - 26 min drive
Kilimanjaro (JRO-Kilimanjaro Intl.) - 68 min drive
Airport shuttle (surcharge)
Restaurants
Karibu Uzunguni City Park - 10 min walk
The Chinese Dragon - 20 min walk
Kitamu Cafe - 3 min walk
Africafe - 2 min walk
Arusha Center Inn Restaurant - 11 min walk
About this property
Palace Hotel Arusha
When visiting Arusha, Palace Hotel Arusha is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators.
Languages
English, Swahili
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
Safari nearby
Working away
Business center
3 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
24-hour fitness center
Full-service spa
Sauna
Steam room
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Sofa bed
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Fireplace
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Palace Arusha
Palace Hotel Arusha Hotel
Palace Hotel Arusha Arusha
Palace Hotel Arusha Hotel Arusha
Frequently asked questions
Does Palace Hotel Arusha offer free cancellation for a full refund?
Yes, Palace Hotel Arusha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palace Hotel Arusha?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palace Hotel Arusha?
Yes, there's free self parking.
Is airport shuttle service offered by Palace Hotel Arusha?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.
What are the check-in and check-out times at Palace Hotel Arusha?
Check-in start time: 11:00 AM; Check-in end time: midnight. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Palace Hotel Arusha and nearby?
Palace Hotel Arusha has a spa and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Palace Hotel Arusha?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Palace Hotel Arusha have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Palace Hotel Arusha like?
Palace Hotel Arusha is in the heart of Arusha, a short 3-minute walk from Arusha Clock Tower and 5 minutes' walk from Arusha International Conference Centre.
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Palace Hotel Arusha Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 27, 2024
The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Jon
Jon, 1-night trip
2/10 Poor
Oct 7, 2023
The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Gail
Gail, 10-night trip
10/10 Exceptional
Jan 29, 2025
Doris
Doris, 2-night trip
10/10 Exceptional
Sep 2, 2024
Merry
Merry, 1-night trip
10/10 Exceptional
Jun 19, 2024
Arif
Arif, 2-night trip
8/10 Very good
Jul 17, 2023
Scott
Scott, 1-night trip
8/10 Very good
Feb 17, 2023
Gute Unterkunft im Zentrum von Arusha
Immer wieder gerne
Jann
Jann, 1-night trip
10/10 Exceptional
Aug 2, 2022
Evangelina
Evangelina, 2-night trip
10/10 Exceptional
Jun 30, 2022
Heather
Heather, 1-night trip
8/10 Very good
Mar 29, 2022
Ali
Ali, 1-night trip
8/10 Very good
Mar 5, 2022
Great location - couldn't ask for more.
However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nilanjan
Nilanjan, 1-night trip
8/10 Very good
Nov 27, 2021
Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Nadim Abou
Nadim Abou, 1-night trip
10/10 Exceptional
Aug 13, 2021
Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
2-night trip
8/10 Very good
Aug 6, 2021
Good
Verified traveler
1-night trip
8/10 Very good
Jul 3, 2021
roger
roger, 1-night trip
10/10 Exceptional
Apr 19, 2021
Good location
Verified traveler
1-night trip
10/10 Exceptional
Jan 20, 2021
A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
John
John, 3-night trip
8/10 Very good
Jan 28, 2020
Very Nice staff. Room needs refreshing but comfortable bed.
Verified traveler
1-night trip
6/10 Good
Jan 3, 2020
The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Jean
Jean, 1-night trip
8/10 Very good
Dec 26, 2019
호텔은 비교적 깨끗하나 창문의 방충방이 부실하여 환기를 할 수가 없었습니다(모기가 들어와서 해충작업을 함)
또 외부에 식당이 없어서 불편함이 있음
seokjoo
seokjoo, 3-night trip
8/10 Very good
Dec 17, 2019
The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
1-night trip
10/10 Exceptional
Dec 15, 2019
Verified traveler
5-night trip
4/10 Fair
Oct 12, 2019
It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong.
I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either.
The restaurant was out of several items and the list of unavailable things grew daily.
Verified traveler
4-night trip
8/10 Very good
Sep 16, 2019
Per essere un albergo a prezzo molto accessibile in Tanzania non ci si può lamentare... molto pulito, e silenzioso. Mancava il phon nella stanza, ma me lo hanno procurato in sole 4 ore :-)
Il ristorante interno è ok con porzioni abbondanti, colazione a buffet. Caffe orribile!