See all properties

THE CITY Luxury Suites

3.5 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for THE CITY Luxury Suites

Outdoor pool
Sundeck
Luxury Suite, 1 Queen Bed, Smoking | Living area | Flat-screen TV
Reception
Luxury Suite, 1 Queen Bed, Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Airport transfer
  • 24/7 front desk
  • Spa
  • Gym
  • Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Children's pool
  • Children's club (surcharge)
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Room options

View all photos for Luxury Suite, 1 Queen Bed, Smoking

Luxury Suite, 1 Queen Bed, Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Suite, 1 Queen Bed, Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

2 outdoor pools

Luxury Condos at Magia

Pool
Airport transfer
Free parking
Free WiFi
8.4 out of 10, Very Good, (32)
Luxury Condos at Magia
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av 25 entre av Constituyentes y calle 22, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Quinta Avenida - 7 min walk - 0.7 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Don Sirloin - ‬1 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Vips - ‬1 min walk
  • ‪El Chuleton Taqueria - ‬2 min walk

About this property

THE CITY Luxury Suites

THE CITY Luxury Suites features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida and Mamitas Beach. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. There's an outdoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

At a glance

Hotel size

  • 2 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service

Traveling with children

  • Children's club (surcharge)
  • Children's pool

What to do

  • Beach nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120.00 per vehicle (roundtrip)

Children & extra beds

  • Children's club access is available for an extra charge

Policies

This property accepts credit cards.

Also known as

CITY Luxury Suites Hotel Playa del Carmen
CITY Luxury Suites Playa del Carmen
CITY Suites Playa del Carmen
THE CITY Luxury Suites Hotel
THE CITY Luxury Suites Playa del Carmen
THE CITY Luxury Suites Hotel Playa del Carmen

Frequently asked questions

Does THE CITY Luxury Suites offer free cancellation for a full refund?
Yes, THE CITY Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at THE CITY Luxury Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at THE CITY Luxury Suites?
Sorry, pets aren't allowed.
Is parking offered on site at THE CITY Luxury Suites?
Yes, there's free self parking.
Is airport shuttle service offered by THE CITY Luxury Suites?
Yes, an airport shuttle is available. The charge is USD 120.00 per vehicle roundtrip.
What are the check-in and check-out times at THE CITY Luxury Suites?
You can check in starting at 3 PM. Check-out time is noon.
Is there an onsite casino at THE CITY Luxury Suites?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.
What is there to do at THE CITY Luxury Suites and nearby?
THE CITY Luxury Suites has an outdoor pool, a steam room, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near THE CITY Luxury Suites?
Yes, there's an onsite restaurant.
Does THE CITY Luxury Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does THE CITY Luxury Suites have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around THE CITY Luxury Suites like?
THE CITY Luxury Suites is a short 7-minute walk from Quinta Avenida and 10 minutes' walk from Mamitas Beach.

THE CITY Luxury Suites Reviews

Reviews

2.0

6.0/10

Cleanliness

4.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Poor

NO están reservando directo al hotel, intermediari
No recomiendo reservar este hotel, ya que no estas reservando directamente. Al llegar al hotel no tenían mi reserva y no porque Hoteles.com no paso mis datos, sino porque la persona encargada de este condominio es un intermediario. Cuando llame a Hoteles.com amablemente me ayudaron a contactar al hotel, sin embargo les contesto una persona diciendo que mi reservacion si estaba disponible y que el estaba allí(mentira), que posiblemente estaba en un hotel diferente. Hoteles.com me dio un teléfono para ponerme en contacto con el hotel, al llamar no me contesto hasta la quinta llamada, nuevamente me confirma que si tiene mi reservacion y que el esta allí, yo estaba frente a la recepción y ellos desconocían con quien llamaba, me pidió que le pasara a la recepcionista. Después de identificarse y mientras llegaban a un acuerdo, me entregaron la habitación; lo cual agradezco la respuesta por parte del hotel y hoteles.com. Sugiero reservar directamente en hoteles.com, pero con el nombre de KLR The city condos y evitar un mal momento.
Verified Hoteles.com guest review