8/10 Very Good
Sep 13, 2020
Check-in address & directions please!
The bathroom and kitchen were clean but the carpeting and the sofa were dirty. Also, there was so much furniture in the main room that it was difficult to get around in the place. The fireplace surround was dirty and could have been much more beautiful. The worst part was not receiving an address of where to check in until we had asked 2 strangers where to go. Once we finally found the correct place to check in, the person working couldn’t tell us EXACTLY how to get there because it was his second day on the job. Checking out, on the other hand was a breeze. We replied to a text and left our keys on the counter. Perhaps this lack of communication about where to go was a Covid oversight? I don’t know, but after driving for many hours it was very frustrating to not have the exact address of where to go to check in.
Jonathan
Jonathan, 3-night trip
Verified Hoteles.com guest review