Yutorelo-an puts you just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Also, Hakone Open Air Museum and Ōwakudani are just a 5-minute drive away.
Languages
Chinese (Mandarin), Japanese
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Onsite parking limited
Transfers
Free train station shuttle from 3:00 PM to 6:00 PM
Other information
Smoke-free property
Property amenities
Food and drink
Japanese breakfast (surcharge) each morning 7:30 AM–9 AM
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hot springs
Shopping
Services
24-hour front desk
Multilingual staff
Facilities
Safe-deposit box at front desk
Fireplace in lobby
Accessibility
Handrails in stairways
No elevator (single level property)
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Towels
Toothbrush and toothpaste
Food and drink
Refrigerator
In-room dining only
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are 8 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Japanese breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children
Pool, spa, & gym (if applicable)
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone
Frequently asked questions
Are pets allowed at Yutorelo-an?
Sorry, pets aren't allowed.
Is parking offered on site at Yutorelo-an?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Yutorelo-an?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:00 AM.
What is there to do at Yutorelo-an and nearby?
Onsite recreation at Yutorelo-an includes hot springs.
What's the area around Yutorelo-an like?
Yutorelo-an is a short 4-minute walk from Hakone Gora Park and 19 minutes' walk from Hakone Open Air Museum.
Yutorelo-an Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 9, 2023
Best in Japan
Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Ciera
Ciera, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 16, 2023
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Verified traveler
1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 12, 2023
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options.
Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
Pawel
Pawel, 1-night trip
Verified Ebookers guest review
10/10 Exceptional
Jun 2, 2023
Verified traveler
1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Jan 28, 2023
Bernard
Bernard, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 2, 2021
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2021
very quite and clean place. room is very well prepared and designed. very good destination for relaxation. they have amazing view
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 11, 2021
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 1, 2021
The service was really good but the faculty is a bit out dated.
Verified traveler
1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Feb 9, 2020
Be ready to pay for literally everything!!!
The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in.
The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back.
There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge.
There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby.
The breakfast was Japanese and might be difficult for the western palate.
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 19, 2019
It was a nice short stay in beautiful Hakone but the hotel is up a very big hill that is very dark after 4:30pm sunset.0
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 22, 2019
Very nice stay overall. The dinner courses were delicious, and they served many interesting, seasonal Japanese dishes. Very good quality sashimi. Room was clean, with nice view of the garden. Friendly and helpful staff. It was raining when we checked out, but the staff very kindly gave us an umbrella to take with us.
Facilities are a little old, however.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2018
Beautiful and Friendly Service
Beautiful place with lovely hot onsen. Amazing traditional dinner and breakfast. Free coffee in reception and shuttle back to Gora. Only downside was slightly hard futon and no blinds to block light coming from front path (but this turned off about 11 PM). Highly recommended.
Verified traveler
1-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 1, 2018
Wonderful hotel with excellent views
Fantastic stay! My friend and I booked what I would call a honeymoon suite on the 3rd Floor (Luxery Room, Private Bathroom, Twin Beds). The room was massive and had a private soaking tub on our balcony. Another great added bonus was that they provide shuttle service from Gora Station. We just used the pay phone when we arrive and the driver was there within 5 minutes. If you're feeling adventurous, it's also easy to take the funicular up the mountain a couple of stops and then do the very short walk to the hotel. Our room also had a spectacular view of the mountains, even on a rainy day. Would highly recommend this hotel!