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The Upper House

4.0 star property
Hotel with restaurant, near World of Wedgwood

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Photo gallery for The Upper House

Lobby sitting area
Exterior
Property grounds
Exterior
Executive Double Room | Iron/ironing board, free WiFi
Near Trentham Monkey Forest, The Upper House offers a serene retreat with cooked-to-order breakfast and a garden to unwind. Connect to in-room WiFi, enjoy the on-site restaurant's kids' meals, or relax at the bar - previous guests rave about the helpful staff and top-notch property condition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $102
$122 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Triple Room

Classic Triple Room | Iron/ironing board, free WiFi

Classic Triple Room

Highlights

Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Executive Double Room | Iron/ironing board, free WiFi

Executive Double Room

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Iron/ironing board, free WiFi

Executive Double or Twin Room

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Iron/ironing board, free WiFi

Luxury Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi

Standard Twin Room

Highlights

Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi

Family Room

Highlights

Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Iron/ironing board, free WiFi

Standard Double Room Single Use

Highlights

Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Iron/ironing board, free WiFi

Double Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Stone House Hotel

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 854 reviews
The price is $74
$88 total
includes taxes & fees
Apr 27 - Apr 28
Stone House Hotel
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About the neighborhood

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 5 min drive - 2.5 km
  • Trentham Monkey Forest - 6 min drive - 4.2 km
  • Fenton Manor Sports Complex - 11 min drive - 8.9 km
  • Staffordshire University - 14 min drive - 10.7 km
  • Trentham Gardens - 14 min drive - 8.4 km

Getting around

  • Manchester Airport (MAN) - 56 min drive
  • Birmingham Airport (BHX) - 64 min drive
  • Stone Station - 13 min drive
  • Longton Station - 14 min drive
  • Blythe Bridge Station - 14 min drive

Restaurants

  • ‪The Trentham Estate - ‬7 min drive
  • ‪Toby Carvery - ‬7 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Plume of Feathers - ‬14 min walk

About this property

The Upper House

The Upper House is a great choice for a stay in Stoke-on-Trent. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out ., which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping

Special features

Dining

. - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
. - This bar serves brunch and lunch. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Does The Upper House offer free cancellation for a full refund?

Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Upper House?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Upper House?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Upper House?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.

What is there to do at The Upper House and nearby?

The Upper House has a picnic area and a garden.

Are there restaurants at or near The Upper House?

Yes, there's an onsite restaurant, ..

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The Upper House Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Location
Wedding
Gardens
View
Bedrooms
Parking

What guests liked

  • Breakfast was consistently described as delicious, with a great selection and excellent service. (23 reviews)
  • Parking is convenient and included, with easy access to the property's beautiful grounds. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Overnight stay

Nice clean room, very comfy matress, beautiful grounds with excellent views, very relaxing,
1-night trip

10/10 Exceptional

Very comfortable!

We want to see Bella again :)
1-night trip

10/10 Exceptional

The hotel was excellent, the staff were brilliant and so friendly. The room was great with a massive bed. The food at dinner was 5 star and great portions as well. Breakfast was really good. All in all a perfect stay at a top hotel.
Deborah, 1-night trip

10/10 Exceptional

good but not excellent

excellent service from the staff and cleanliness. Food was very good. The downside is the size of the ensuite, a bit on the small side.
Norman, 1-night trip

10/10 Exceptional

Making staying away for work pleasurable

A lovely character hotel in a beautiful setting. Excellent food and service too boot, would definitely return should I need to stay over in that area.
Kevin, 1-night trip

6/10 Good

Lovely location but paper walls

Lovely location. Service is very good and friendly. Unfortunately the rooms are small and walls are thin - we heard conversations olin next rooms up until 3a.m plus. Pose of adjacent showers and toilets. Not a place fora restful sleep.
Paul, 2-night trip

10/10 Exceptional

Historic property with all modern comforts

A charming hotel full of character. A historic property with connections to the Wedgwood family. We were greeted by Bella the resident cat who endeared herself to us. The room was perfect with a good balance of historic charm and modern comfort. Good supply of teas, coffee and biscuits appreciated.
Graham, 2-night trip

10/10 Exceptional

Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome. Excellent food, lovely surroundings / grounds.
Roy, 1-night trip

10/10 Exceptional

Lovely rural country house hotel

It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Rob, 2-night trip

10/10 Exceptional

Everything about it is lovely

Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Jason, 1-night trip

10/10 Exceptional

Great hotel

Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
Martin, 1-night trip

10/10 Exceptional

Pleasant stay

Scenery was lovely, bathroom modern and clean with great shower. Nice patio area as well and liked the christmas tree in reception. Staff pleasant and friendly. Breakfast cereal museli was very nice and also vegan options available.
1-night trip

10/10 Exceptional

Lovely old style hotel & would over to visit when weathers better. Has lots of character & charm. Staff great helpful & friendly. We had dinner there which was presented well very tasty & enough choice to suit all tastes but not overwhelming. Prices are good too for this style of hotel.
Dawn, 1-night trip

10/10 Exceptional

Lovely quiet location. We enjoyed a delicious dinner and breakfast the next morning. Menu choice for both was unusual and extensive.
Joy, 1-night trip

8/10 Very good

Very nice business stay. Breakfast was excellent. All staff very polite.
jonathan, 1-night trip

10/10 Exceptional

Excellent 1 night stay. Felt very welcome on arrival and had check-in online. The receptionist was very pleasant and informative. Room was very comfortable with lovely bed linen and towels and nice amenities. Fabulous breakfast. We really enjoyed our brief stay.
A, 1-night trip

10/10 Exceptional

What a lovely hotel with great staff
Kathryn, 1-night trip

8/10 Very good

We booked a Luxury Suite which was very spacious with it’s own dressing area. The hotel is very grande and the reception room on the main floor was very relaxing for a coffee and cake. Wish we had more time to explore the hotel grounds.

10/10 Exceptional

Lovely country house hotel. Very friendly and helpful staff. Large and very comfortable and well appointed room. Breat breakfast!
Nicholas, 1-night trip

10/10 Exceptional

We loved The Upper House. Friendly people and great food.
Edward, 2-night trip

10/10 Exceptional

It was a beautiful place - very cozy. The staff at breakfast were very friendly and the food was delicious.
Lisa, 1-night trip

10/10 Exceptional

A hidden gem just off the M6

We’ve stayed here several times as a stop off on our way north using the M6. It’s always welcoming, comfortable and usually quiet (just once there was a wedding there but it didn’t interfere with our stay). The individually ordered breakfast is the best we’ve come across. The evening meal offers variety and nothing is too much trouble. The gardens provide a lovely walk and photo opportunities.
Carole, 1-night trip

10/10 Exceptional

great stay

Lovely place and great staff. Dinner was excellent, highly recommend.
Julie, 1-night trip

10/10 Exceptional

good stay at the Upper House

pleasant staff on reception. excellent room if smaller than normal
ian, 1-night trip

10/10 Exceptional

Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
Siobhan, 1-night trip