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Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
Take advantage of shopping convenience while enjoying comfort and relaxation nearby. Enjoy an invigorating swim followed by some friendly competition on our basketball court.

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Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

Lobby
Exterior
49-inch flat-screen TV with digital channels, TV
Studio, 1 King Bed, Accessible (Hearing) | Living area | 49-inch flat-screen TV with digital channels, TV
Reception
Right next to Crossgates Mall, Homewood Suites by Hilton Albany Crossgates Mall NY offers a warm welcome with free breakfast and a cozy fireplace in the lobby. Play basketball or take a refreshing dip in the indoor pool - then connect with high-speed WiFi or work out at the gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The current price is $185
$212 total
includes taxes & fees
Mar 1 - Mar 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch flat-screen TV with digital channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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The price is $139
$165 total
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About the neighborhood

Map
1651 Western Avenue, Albany, NY, 12203

What's nearby

  • Crossgates Mall - 5 min walk
  • University at Albany - 3 min drive
  • Colonie Center Mall - 5 min drive
  • Albany Medical Center - 10 min drive
  • MVP Arena - 12 min drive

Getting around

  • Albany Intl. Airport (ALB) - 9 min drive
  • Schenectady, NY (SCH-Schenectady County) - 22 min drive
  • Hudson, NY (HCC-Columbia County) - 41 min drive
  • Albany International Airport Station - 9 min drive
  • Albany-Rensselaer Station - 14 min drive
  • Schenectady Station - 17 min drive

Restaurants

  • ‪The Standard Restaurant and Lounge - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬1 min drive
  • ‪Cinnabon - ‬6 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

At Homewood Suites by Hilton Albany Crossgates Mall, NY, you'll be just a 5-minute drive from Crossgates Mall and University at Albany. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, Colonie Center Mall and Albany Medical Center are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)
  • Water dispenser

What to do

  • Basketball
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Cleaning supplies

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY offer free cancellation for a full refund?

Yes, Homewood Suites by Hilton Albany Crossgates Mall, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, there's free self parking.

What are the check-in and check-out times at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Homewood Suites by Hilton Albany Crossgates Mall, NY?

No, this hotel doesn't have a casino, but Rivers Casino & Resort (18-min drive) is nearby.

What is there to do at Homewood Suites by Hilton Albany Crossgates Mall, NY and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around Homewood Suites by Hilton Albany Crossgates Mall, NY like?

Homewood Suites by Hilton Albany Crossgates Mall, NY is located a short 5-minute walk from Crossgates Mall.

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Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
Friendly staff, spacious and comfortable room.
Patricia, 1-night trip

8/10 Very good

Nice Stay
My kids loved the breakfast provided. I wish the bathroom had a door between sink and bedroom area. Ghe toilet paper holder was slightly broken.
Dana, 3-night trip

10/10 Exceptional

Great hotel… super clean
Dawn, 1-night trip

10/10 Exceptional

Great hotel with outstanding Staff
Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
Juan, 2-night trip

10/10 Exceptional

Perfect place to stay when you’re visiting family!
Judy, 1-night trip

10/10 Exceptional

I liked that the staff were friendly and they gift you something at check in..
Quadasia, 10-night trip

10/10 Exceptional

We loved that it had 2 breakfast areas to choose from. Our room was ready even though we were a little early for check in. The staff was friendly.
Colleen, 3-night trip

10/10 Exceptional

The room I got for my family of 6 was perfect
Umberto, 1-night trip

8/10 Very good

Good location near the highway and mall.
Neil, 1-night trip

10/10 Exceptional

The room was elegant, spacious and well equipped (kitchen appliances). Very comfortable beds, including the sofa bed. free guest laundry, inner pool, 24 hr Gym. Very good breakfast. Walk distance of a big shopping mall and public transportation.
ofri, 2-night trip

10/10 Exceptional

The suite was very clean and spacious for all of us there. Also the staff was very friendly.
Tracy, 2-night trip

10/10 Exceptional

Great stay
Great location, comfy hotel, delicious breakfast
Holly, 1-night trip

10/10 Exceptional

Great hotel, great breakfast.
Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.
Vsevolod, 3-night trip

10/10 Exceptional

Great customer service
Darla, 2-night trip

10/10 Exceptional

The staff was very helpful and friendly. Beds are very comfortable and everything was very clean.
Kristine, 2-night trip

6/10 Good

The pool was cold and didn’t like that tru was attached to it. I felt it was not up the usual standards
Donna, 1-night trip

10/10 Exceptional

Beautiful rooms, spacious, comfortable. Nice pool great breakfast - would definitely recommend & stay again ourselves.
Deborah, 1-night trip

10/10 Exceptional

Close to the shopping mall and groceries. Public transportation accessible
Mario, 1-night trip

10/10 Exceptional

The room was spacious and well appointed.
Robert Lathrop, 1-night trip

10/10 Exceptional

Safe area, nice property
Ali, 1-night trip

10/10 Exceptional

Awesome lobby area and play area for the kids. We will definitely stay here again.
Patrick Kennedy Latour, 7-night trip

4/10 Fair

Poorly maintained property. Dishwasher leaked. Shower not convenient (water pressure too high, shower door too close to toilet seat). Uncomfortable bed (we couldn't sleep well for 2 nights). Breakfast not so appealing; limited choices. Overall too expensive given the quality and location.
Hadi, 2-night trip

10/10 Exceptional

Nice place and comfortable
Lita, 1-night trip

10/10 Exceptional

Comfortable beds and most importantly the shower stayed hot! Breakfast buffet was nice staff manning the food stations were helpful and kind. Great location close to restaurants and the Crossgates Mall.
Patricia, 3-night trip

10/10 Exceptional

This hotel was great! Staff were friendly and service was efficient. Rooms were clean and spacious.
Taryn, 1-night trip