Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201
What's nearby
Instituto Otavaleño de Antropología - 1 min walk - 0.1 km
Plaza de Ponchos - 8 min walk - 0.7 km
Condor Park - 5 min drive - 4.1 km
Peguche Waterfall - 6 min drive - 5.0 km
El Lechero - 7 min drive - 3.3 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 109 min drive
Ibarra Station - 25 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Café Rio Intag - 12 min drive
Quino Restaurant - 1 min walk
Balcon de Imbabura - 8 min walk
Cafetería Sisa - 3 min walk
La tabilta del tartaro - 17 min walk
About this property
Hotel Doña Esther
Take in the views from the rooftop terrace when you stay at Hotel Doña Esther. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights.
Languages
Dutch, English, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Motorcycle parking only on site
Offsite parking within 49 ft (USD 4 per night)
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:30 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails
Mountain biking nearby
Mountain climbing nearby
Horse riding nearby
Hot springs nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Bicycle parking
Accessibility
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Room amenities
Sleep well
Bed sheets provided
What to enjoy
Deck or patio
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 4)
Area shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 4 percent
Children & extra beds
Cribs/infant beds are available for USD 5.0 per night
Rollaway beds are available for USD 12 per day
Parking
Parking is available nearby and costs USD 4 per night (49 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Doña Esther Otavalo
Doña Esther Otavalo
Doña Esther
Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo
Frequently asked questions
Does Hotel Doña Esther offer free cancellation for a full refund?
Yes, Hotel Doña Esther does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Doña Esther?
Yes, pets stay free.
Is airport shuttle service offered by Hotel Doña Esther?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Hotel Doña Esther?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel Doña Esther and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes hot springs. Hotel Doña Esther also has a garden.
Are there restaurants at or near Hotel Doña Esther?
Yes, there's an onsite restaurant.
Does Hotel Doña Esther have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Hotel Doña Esther like?
Hotel Doña Esther is a short 8-minute walk from Plaza de Ponchos and 9 minutes' walk from Galeria Gabriel Ceballos Ulloa.
Hotel Doña Esther Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 11, 2024
A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Diana
Diana, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2023
Lesley
Lesley, 4-night trip
Verified Expedia guest review
8/10 Very Good
Oct 30, 2023
Excellent staff, good restaurant and a very convenient location
Dylan
Dylan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Audrey
Audrey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2023
Brilliant hostel, great location, good food.
Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep.
The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Rhian
Rhian, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 20, 2023
We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Emily
Emily, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2023
This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Emily
Emily, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 25, 2023
Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
mark
mark, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2023
Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Molly
Molly, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2023
blake
blake, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2023
thanks
JUAN MARTIN
JUAN MARTIN, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2022
Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out.
Rena
Rena, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 22, 2022
Great staff and the owners were very friendly and informative. Staff went out of way to assist us. Great breakfast.
Lil
Lil, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 6, 2022
Great spot!
Lovely spot, close to the market.The staff was extremely helpful. Really enjoyed our stay!
Elizabeth
Elizabeth, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 8, 2021
Okay for 1 night
Very small hotel but nice location. The only complaint we had was there was a dog that barked almost all night and kept us awake! It’s quite open aired so we heard every noise.
Connie
Connie, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 14, 2021
The staff is amazing. The location is excellent. The food was unbelievable and totally delicious.
James
James, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 2, 2021
Lovely historic hotel. Great location. Very good restaurant. Helpful staff.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 1, 2021
Nice , clean and great location
This place is right in the middle of the town, walking distance to the famous Saturday market, close to restaurants, very nice and helpful staff, the room is basic nothing fancy but very clean and there’s hot water, very good breakfast. I highly recommend this place especially for mid budget.
Maryam
Maryam, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 13, 2021
Property is mostly charming and the staff is fantastic-Lucy, Vladamir and the rest were great. Property is a little downtrodden however and we felt quite expensive for Ecuador. Parking costs $4 per day but they charge extra for additional hours. Cleanliness could be improved but not bad overall. Food is good especially pizza and breakfast. Location is great right next to the market. We ended up paying about $50 per night with the parking added in. Should be no more than $35
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 7, 2020
Excellent stay in Otavalo
Very comfortable stay, no problems,staff very welcoming and informative. Excellent restaurant, so good we ate there two nights, luggage storage after we checked out. Good location near Parque Bolivar
Malcolm
Malcolm, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 23, 2019
One of the nicest places to stay in Otavalo
A lovely colonial-style building with rooms around a courtyard in a central location just a few blocks away from Plaza de los Ponchos. Some rooms face the street, which offer a window with a view of the street, but are noisier than the interior rooms. The in-house restaurant is excellent with a variety of dishes for most any taste including delicious thin-crust pizzas cooked in a wood-fired oven. The breakfast is excellent and includes tasty coffee or a variety of teas. Filtered water awaits you in your room when you arrive, so there is no need to run out to fill your water bottle after a long day. Friendly and helpful staff. Nice clean rooms. This was my fourth stay in four years. I keep going back since it's one of the nicest places to stay in Otavalo (I've also stayed at two other places in Otavalo, but now this is my favorite).
David
David, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 19, 2019
Great service, friendly staff. Beautiful surroundings
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2019
Excleent stay. Super staff. Restaurant was great. I would definitely stay again.
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2019
Very friendly staff, welcoming and helpful. Great location, pleasant decor and comfortable beds. Would definitely return!
Thomas
Thomas, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
Mar 25, 2019
Staff are very friendly. Good location. Restaurant onsite is excellent. Breakfast and dinner (pizza).