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Serena Hotel

2.5 star property
Hotel within easy reach of uShaka Marine World

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serena Hotel

Beach nearby
Front of property
Luxury Room, 1 Double Bed, Accessible, Non Smoking | Living area | 42-inch LED TV with cable channels, TV
Luxury Room, 1 Double Bed, Accessible, Non Smoking | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters
Luxury Room, 1 Double Bed, Accessible, Non Smoking | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Reviews

4.8 out of 10

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Lockers available
Feel at home
  • 2 bedrooms
  • Sofa bed
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room

Room options

View all photos for Luxury Room, 1 Double Bed, Accessible, Non Smoking

Luxury Room, 1 Double Bed, Accessible, Non Smoking | View from room

Luxury Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 46 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

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$31 total
includes taxes & fees
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About the neighborhood

Map
127 Dr Pixley Kaseme St, Durban, KwaZulu-Natal, 4001

What's nearby

  • Harbour - 7 min walk - 0.6 km
  • Durban International Convention Centre - 12 min walk - 1.0 km
  • uShaka Marine World - 3 min drive - 2.2 km
  • Durban Beach - 3 min drive - 2.8 km
  • Suncoast Casino and Entertainment World - 3 min drive - 2.7 km

Getting around

  • King Shaka Intl. Airport (DUR) - 27 min drive

Restaurants

  • ‪Roma Revolving Restaurant - ‬8 min walk
  • ‪KFC - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪Baobab cafe - ‬10 min walk
  • ‪Wimpy - ‬8 min walk

About this property

Serena Hotel

Serena Hotel puts you just a 5-minute drive from uShaka Marine World and Durban Beach. Also, this hotel is within a short drive of Umhlanga Rocks Beach.

Languages

English

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in start time: 12:30 PM; Check-in end time: 10 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (ZAR 50 per day; reservations required)

Other information

  • Smoke-free property

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Lockers available

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Dryer

Sleep well

  • 2 bedrooms
  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Double sofa bed
  • Premium bedding
  • Tempur-Pedic mattress
  • Day bed

What to enjoy

  • In-room massage
  • Balcony
  • Individually decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Kitchen
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Parking

  • Parking is available nearby and costs ZAR 50 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards.

Also known as

Serena Hotel Durban
Serena Durban
Serena Hotel Hotel
Serena Hotel Durban
Serena Hotel Hotel Durban

Frequently asked questions

Does Serena Hotel offer free cancellation for a full refund?
Yes, Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Serena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Serena Hotel?
Sorry, there's no onsite parking at Serena Hotel.
What are the check-in and check-out times at Serena Hotel?
Check-in start time: 12:30 PM; Check-in end time: 10 AM. Check-out time is 10 AM.
Is there an onsite casino at Serena Hotel?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (3-min drive) is nearby.
Does Serena Hotel have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
Does Serena Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does Serena Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Serena Hotel like?
Serena Hotel is a short 7-minute walk from Harbour and 9 minutes' walk from Golden Mile.

Serena Hotel Reviews

Reviews

4.8

4.8/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Thembelani, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Bandile, 1-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

Will not be coming back
Definitely not as advertised. Probably worst hotel ever.
Sizwe, 3-night trip
Verified Hoteles.com guest review

4/10 Fair

Seitebogeng, 3-night trip
Verified Hoteles.com guest review

2/10 Poor

Dirty and looking dodgy. I do not recommend it on Expedia platform.
Guest, 1-night business trip
Verified Expedia guest review

2/10 Poor

The place is not like it looks on the Internet, it looked like they were doing renovations. Uncomfortable untidy needs a lot of maintenance
2-night romance trip
Verified Hoteles.com guest review

2/10 Poor

Horrible stay at serena hotel
Horrible place ever do not even think of staying there, it was so noisy and they do not clean unless u tell them to clean. There was a load shedding on the 30th instead of giving us candles they went to chill outside did not even apologise, there were constantly people peeping through the door at night and knocki ng and when u answer they run away. It was the horrible hotel i will never stay there even if it was 100 bucks for 3 nights.
zukiswa, 3-night romance trip
Verified Hoteles.com guest review

2/10 Poor

The room is so bad, There is no comfort at all.
GT, 1-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

please remove serena from the hotel listings
My stay at serena wasnt so pleasant at all,firstly had to wait until 11am to check hence we had booked online there was no arrangement whatsoever for us go check in on a clean room, no towels or soap provided had to ask, rooms have no wifi, no basics coffe,tea, kettle nothing. we had to ask for 2 glases so we can atleast drink water of which was told they do charge R100 for such requests, ni lights in the room or tv remote which only played standard chanels.. i could go on about my unpleasant stay but serena is not a hotel its just a brothel.. 😔😔
Bonginkosi, 3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Place to be
It was great and amazing
Pamella, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

I was so dissapointed bcoz I had to swap rooms at nyt bcoz of rats in my previous room
Harriet, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Siphokazi, 1-night business trip
Verified Hoteles.com guest review

6/10 Good

Tee
The aircon was not working. They did not give us any towels. Windows are old and the water is cold But the service is good the receptionist was good to us
Tsholo, 2-night romance trip
Verified Hoteles.com guest review

4/10 Fair

Not so good. The bad was not in good condition as it was damaged in between and there was no wifi on the room as they said on the advertisement the wifi is downstairs in the living area only.
1-night romance trip
Verified Hoteles.com guest review

6/10 Good

zentral gelegen, Personal zuvorkommend, Preis/Leistungsverhältnis
5-night trip
Verified Expedia guest review