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Gem Riverside Hotel Hoi An

4.0 star property
Family-friendly hotel with outdoor pool, near Hoi An Cloth Market

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Photo gallery for Gem Riverside Hotel Hoi An

Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view
Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view
Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace
Front of property
Reception
In the heart of Hoi An, Gem Riverside Hotel Hoi An offers a tranquil retreat with a poolside bar, garden views, and soothing spa treatments. Enjoy local and international flavors at Ruby Restaurant or explore nearby Tan Ky House while kids play at the playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Free parking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Spa services

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Garden
The current price is $57
$65 total
includes taxes & fees
Apr 15 - Apr 16

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Portable fan
Blackout drapes/curtains
  • 76 sq m
  • River view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Queen Bed

View all photos for Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
4 bedrooms
Portable fan
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Portable fan
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, 2 Queen Beds, Bathtub

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
7 bedrooms
Portable fan
  • 50.0 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Portable fan
  • 80 sq m
  • River view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Superior Double Room, City View, Corner

Superior Double Room, City View, Corner | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
5 bedrooms
Portable fan
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, River View

Junior Suite, Balcony, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
14 bedrooms
Portable fan
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Portable fan
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Outdoor pool

The Saga Hotel Hoi An

  • Pool
  • Free breakfast
  • Spa
  • Free parking
10.0 out of 10, Exceptional, 100 reviews
The price is $44
$50 total
includes taxes & fees
Apr 14 - Apr 15
The Saga Hotel Hoi An
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About the neighborhood

Map
14, Luong Nhu Bich Street, Hoi An, Quang Nam

What's nearby

  • Hoi An Market - 11 min walk - 1.0 km
  • Tan Ky House - 15 min walk - 1.3 km
  • Chua Cau - 17 min walk - 1.5 km
  • Hoi An Night Market - 18 min walk - 1.6 km
  • An Bang Beach - 17 min drive - 6.0 km

Getting around

  • Da Nang Intl. Airport (DAD) - 53 min drive
  • Da Nang Station - 30 min drive
  • Ga Thanh Khe Station - 31 min drive
  • Ga Nong Son Station - 37 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Market Terrace - ‬8 min walk
  • ‪The Noodle House - ‬9 min walk
  • ‪Hải Sản Hội An - ‬12 min walk
  • ‪Mr. Son - ‬5 min drive
  • ‪Red Sail - ‬11 min walk

About this property

Gem Riverside Hotel Hoi An

When you stay at Gem Riverside Hotel Hoi An, you'll be just a 5-minute drive from Hoi An Market and Hoi An Night Market. Guests can indulge in massages and enjoy local and international cuisine at Ruby Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 59 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Beach shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Ecotours
  • Scooter/moped rentals
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Lockers available
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Ruby Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Full-service spa

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VND 400000 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property Registration Number 205207203

Also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

Does Gem Riverside Hotel Hoi An offer free cancellation for a full refund?

Yes, Gem Riverside Hotel Hoi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gem Riverside Hotel Hoi An?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:30 PM.

Are pets allowed at Gem Riverside Hotel Hoi An?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gem Riverside Hotel Hoi An?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Gem Riverside Hotel Hoi An?

Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one-way.

What are the check-in and check-out times at Gem Riverside Hotel Hoi An?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Gem Riverside Hotel Hoi An?

No, this hotel doesn't have a casino, but Crown Games Club (25-min drive) is nearby.

What is there to do at Gem Riverside Hotel Hoi An and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Gem Riverside Hotel Hoi An?

Yes, Ruby Restaurant offers local and international cuisine.

What's the area around Gem Riverside Hotel Hoi An like?

Gem Riverside Hotel Hoi An is in the heart of Hoi An, a short 11-minute walk from Hoi An Market and 18 minutes' walk from Hoi An Night Market.

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Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Great hotel and super friendly team
Lovely people running the hotel super friendly and great advice. Nice pool area and lovely lanterns in the evening. The only issue we had was room had a damp smell but we opened to air as much as we could to improve it. Good breakfast, absolutely enjoyed our stay here.
susan, 4-night trip

10/10 Exceptional

Very friendly staff!
Thang, 3-night trip

8/10 Very good

Nice hotel
11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
May, 2-night trip

10/10 Exceptional

A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay.
Wayne, 5-night trip

10/10 Exceptional

This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel.
Wayne, 5-night trip

10/10 Exceptional

Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend.
Thao-Vy, 2-night trip

10/10 Exceptional

What a wonderful gem in a busy city! It located in a quiet corner but only few minutes from the night market. The swimming pool is the best, very clean and comfortable. I definitely will stay there again. Highly recommended!!
Henry, 3-night trip

8/10 Very good

Great Hotel. Staff are very kind and helpful. They offer extended services like discount taxi arrangements, laundry service, in-room massage, late check out. Will consider staying here again. Free bicycle rental was also great. The only downside I found was since room water heater tank is small, it is very hard to fill bath tub with hot water.
Ryota Lucas, 2-night trip

10/10 Exceptional

Really nice hotel, free breakfast, staff was amazing and kind highly recommended

10/10 Exceptional

It was absolutely amazing. The staff was fantastic. Nothing more to say.
John Erik, 5-night trip

10/10 Exceptional

Front desk is very friendly and helpfully.
WAI PENG, 2-night trip

8/10 Very good

Nice service. Nice rooms and breakfast buffet.
Claus, 5-night trip

8/10 Very good

Nice place but far from the old town…
Tuan, 5-night trip

10/10 Exceptional

An excellent property with friendly helpfull staff and within easy walking distance to markets and Old Town of Hoi An
Lance, 7-night trip

10/10 Exceptional

Great Hotel and good location
Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.
Cherie, 3-night trip

10/10 Exceptional

The staff were so friendly and helpful
Lisa, 3-night trip

10/10 Exceptional

Great value. Very nice staff
Has an easy checkin. Front desk gentlemen was fantastic. I was able to entend my check out for a reasonable price. Incredible value without losing quality. Nice ten minute walk away from the hustle of old town hoi an.
Todd, 1-night trip

10/10 Exceptional

Great service! We loved the pool area!
Anders, 4-night trip

10/10 Exceptional

We loved our stay at Gem Riverside during our honeymoon! It’s the perfect location, just a 10-minute walk from the hustle and bustle, so it’s peaceful but close. Ruby at the front desk is one of the sweetest people we’ve ever met and the entire staff is wonderful and very helpful. The pool is amazing and the room was exactly what we needed.
Amanda, 3-night trip

10/10 Exceptional

Great staffs and customer service
Tam, 3-night trip

10/10 Exceptional

Excellent
Amazing hotel! Staff are super friendly and accommodating! They treated us like family and made us feel at home! Definitely recommend staying here!
4-night trip

10/10 Exceptional

Utmost underrated Hotel in Hoian
Utmost underrated hotel in hoian I have been here many times since 2019 And still good but hope you to discount little because getting review from others are important. Love here place always
MUN YEONG, 2-night trip

10/10 Exceptional

Amazing loved every minute the staff were so helpful!!
Amelia, 4-night trip

10/10 Exceptional

Fabulous!
Fabulous hotel in a great location. Ruby and Lilly were great - couldn’t do enough for us!
karen, 3-night trip

10/10 Exceptional

Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again.
Ryan, 5-night trip