Palm Park Hotel Surabaya, Surabaya: Hotel Reviews, Rooms & Prices

See all properties

Hotel with restaurant, near Cheng Hoo Mosque

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available

Laundry facilities

Air conditioning

24/7 front desk

Free WiFi

Restaurant

Main amenities

101 guestrooms
Daily housekeeping
Restaurant
Breakfast available
Self parking
24-hour room service
9 meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Arcade/game room
Front-desk safe

Feel at home

Private bathroom
Television
Daily housekeeping
Laundry facilities
Elevator
Arcade/game room

$35 total

includes taxes & fees

Nov 26 - Nov 27

Room options

All rooms

1 bed

3+ beds

Showing 5 of 5 rooms

Deluxe Triple Room

Highlights

Air conditioning

LED TV

Private bathroom

Free bottled water

Electric kettle

Cable channels

Desk

Wardrobe or closet

28 sq m
City view
Sleeps 3
3 Twin Beds

Deluxe Twin Room

Highlights

Air conditioning

LED TV

Private bathroom

Free bottled water

Electric kettle

Cable channels

Desk

Wardrobe or closet

Sleeps 2
1 Large Twin Bed

Smart Room

Highlights

Air conditioning

LED TV

Private bathroom

Free bottled water

Cable channels

Desk

Wardrobe or closet

Daily housekeeping

16 sq m
Sleeps 2
1 Double Bed

Suite

Highlights

Air conditioning

LED TV

Private bathroom

Free bottled water

Electric kettle

Cable channels

Desk

Wardrobe or closet

48 sq m
City view
Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Air conditioning

LED TV

Private bathroom

Free bottled water

Electric kettle

Cable channels

Desk

Wardrobe or closet

Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Airport transfer

Free WiFi

$41 total

includes taxes & fees

Nov 26 - Nov 27

About the neighborhood

No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142

What's nearby

Grand City Surabaya - 2 min drive - 2.5 km
Surabaya Plaza Shopping Mall - 3 min drive - 3.3 km
Tunjungan Plaza - 5 min drive - 4.2 km
Suramadu Bridge - 5 min drive - 6.0 km
Surabaya Zoo - 7 min drive - 7.8 km

Getting around

Surabaya (SUB-Juanda) - 43 min drive
Surabaya Pasar Turi Station - 12 min drive
Tandes Station - 26 min drive
Surabaya Gubeng Station - 29 min walk

Restaurants

‪Pangsit Mie Ayam Jakarta Bang Naris - ‬6 min walk
‪Bubur Ayam Bang Ali - ‬10 min walk
‪Bebek Sinjay - ‬4 min walk
‪Ayam Goreng & Bakar CHI-CHI - ‬1 min walk
‪Special Belut Surabaya, H. Poer - ‬8 min walk

About this property

Palm Park Hotel Surabaya

At Palm Park Hotel Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. For a bite to eat, guests can check out Kemiri, which serves breakfast. There's also a snack bar/deli, and rooms offer 24-hour room service and LED TVs.

Languages

English, Indonesian

At a glance

Hotel size

101 rooms

Arriving/Leaving

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 17
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17

Children

No cribs (infant beds)

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (IDR 6000 per day)

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Working away

9 meeting rooms

Services

24-hour front desk
Concierge services
Laundry facilities
Luggage storage

Facilities

Safe-deposit box at front desk
Art gallery on site
Shopping mall on site
Arcade/game room
Banquet hall

Accessibility

Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Be entertained

40-inch LED TV
Cable TV channels

Home comfort

Air conditioning

Freshen up

Private bathroom
Shower only
Free toiletries
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping

Special features

Dining

Kemiri - This restaurant serves breakfast only.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately IDR 50000 for adults and IDR 50000 for children
Early check-in can be arranged for an extra charge of IDR 250000 (subject to availability)
Late check-in between 1:00 PM and 5:00 PM can be arranged for an extra charge of IDR 250000
Late check-out can be arranged for an extra charge of IDR 250000 (subject to availability)

Parking

Self parking costs IDR 6000 per day

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Palm Park Surabaya

PALM PARK Hotel Surabaya Java

Palm Park Hotel Surabaya Hotel

Palm Park Hotel Surabaya Surabaya

Palm Park Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Palm Park Hotel Surabaya offer free cancellation for a full refund?

Yes, Palm Park Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palm Park Hotel Surabaya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palm Park Hotel Surabaya?

Yes. Self parking costs IDR 6000 per day.

What are the check-in and check-out times at Palm Park Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. There's a charge of IDR 250000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 250000 (subject to availability).

What is there to do at Palm Park Hotel Surabaya and nearby?

Palm Park Hotel Surabaya has an arcade.

Are there restaurants at or near Palm Park Hotel Surabaya?

Yes, there's an onsite restaurant, Kemiri.

What's the area around Palm Park Hotel Surabaya like?

Palm Park Hotel Surabaya is a short 6-minute walk from Gelora 10 November Stadium and 20 minutes' walk from Cheng Hoo Mosque.

Palm Park Hotel Surabaya Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

6/10 Good

Jul 2, 2023

The staff was great but quality of hotel was OK.

I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.