Relax at Mercure St Helens, an upscale hotel where modern comfort meets indulgent relaxation. Treat yourself to a rejuvenating experience at the on-site spa, Pyramid Leisure Centre or enjoy a meal at 92 Restaurant. With in-room WiFi, an indoor pool and steam room this hotel offers the perfect retreat.
Mercure St Helens puts you 6 mi (9.6 km) from Knowsley Safari Park. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a health club are other features. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
84 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Health club
An indoor pool
Full-service spa
Steam room
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Pyramid Leisure Centre. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Dining
92 Restaurant - Onsite restaurant.
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per accommodation, per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 12.50 per person
Early check-in can be arranged for an extra charge of GBP 30 (subject to availability)
Late check-out can be arranged for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens
Frequently asked questions
Does Mercure St Helens offer free cancellation for a full refund?
Yes, Mercure St Helens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure St Helens?
Yes, there's an indoor pool.
Are pets allowed at Mercure St Helens?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure St Helens?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure St Helens?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure St Helens?
No, this hotel doesn't have a casino, but Mecca Bingo (13-min drive) and Grosvenor Casino Liverpool (20-min drive) are both nearby.
What is there to do at Mercure St Helens and nearby?
Mercure St Helens has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Mercure St Helens?
Yes, there's an onsite restaurant, 92 Restaurant.
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Mercure St Helens Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 27, 2024
Excellent stay in nice clean room followed by a lovely breakfast.
Simon
Simon, 1-night trip
8/10 Very good
Jan 17, 2025
Food at restaurant not very good
STEPHEN
STEPHEN, 2-night trip
10/10 Exceptional
Nov 17, 2024
Great staff
The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!
Nik
Nik, 1-night trip
10/10 Exceptional
Apr 28, 2024
Stayed a few times would b
Definitely recommend.
Jean
Jean, 1-night trip
10/10 Exceptional
Apr 17, 2024
Everything was very good would certainly stay again if
in the area again.
Austin
Austin, 1-night trip
8/10 Very good
Mar 5, 2024
Have stayed here before, still a very good hotel to stay at.
Martyn
Martyn, 1-night trip
10/10 Exceptional
Aug 12, 2023
Lovely place to stay.
Nikki
Nikki, 1-night trip
10/10 Exceptional
Sep 15, 2024
Business travel
Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.
Paul
Paul, 1-night trip
10/10 Exceptional
Feb 15, 2024
Very nice and clean ..super staff, restaurant is nice good food
Bartolomej
Bartolomej, 1-night trip
6/10 Good
Nov 3, 2024
Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.
Dominic
Dominic, 1-night trip
10/10 Exceptional
Aug 1, 2024
Perfect
Couldn't fault it. Everything was spot on. Will definitely be staying again.
Joanne
Joanne, 1-night trip
10/10 Exceptional
Dec 28, 2023
Christmas stay.
Nice friendly staff and really nice rooms too.
Verified traveler
1-night trip
8/10 Very good
Aug 9, 2024
Good stuff
Kevin
Kevin, 2-night trip
6/10 Good
Feb 2, 2024
The staff were friendly food was average. Location was good for the purpose of my trip.
William
William, 1-night trip
10/10 Exceptional
Jan 19, 2024
Staff are very helpful and lovely. My stay was nice and will definitely recommend.
Ayomide
8/10 Very good
Jul 28, 2024
Soft bed
Nicole-Jade
Nicole-Jade, 1-night trip
10/10 Exceptional
Jun 3, 2023
Great one night stay
Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.
KEVIN
KEVIN, 1-night trip
10/10 Exceptional
Feb 15, 2024
Absolutely fine accommodation at a good price.
Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.
Brian
Brian, 1-night trip
8/10 Very good
Jul 26, 2023
Staff were very friendly.
Derek
Derek, 1-night trip
10/10 Exceptional
Jul 25, 2022
Nice hotel, friendly staff and good spa facilities
Kelly
Kelly, 1-night trip
10/10 Exceptional
Jul 19, 2024
Taylor weekend break
Great location to leave Liverpool from back to the midlands the next day. Hard work getting back into Liverpool city centre because of copious amount t of traffic lights. Would stay there again that said!
E
E, 1-night trip
10/10 Exceptional
Sep 23, 2022
This Hotel is well situated and value for money, with excellent breakfast,staff very friendly staff
paul
paul, 1-night trip
8/10 Very good
Aug 30, 2023
very nice room and at a reasonable price
paul
paul, 1-night trip
10/10 Exceptional
Nov 9, 2024
I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me.
I'm out of pocket by a huge amount of money due to the late trains
Sally Louise
Sally Louise, 1-night trip
10/10 Exceptional
Apr 19, 2024
Would highly recommend
Lovely area, great friendly staff, rooms perfect with everything supplied.Would highly recommend and will be returning myself ⭐️⭐️⭐️⭐️⭐️