Our first stay was fine. When we returned for our second stay, although we reserved and paid for a 3 bedroom, Francisca put us in a 2 bedroom that was barely finished. She said the 3 bedroom was taken by someone who was staying longer. It lacked many amenities (no kitchen table, not enough dishes and silverware) and was dirty. I asked for her to come clean it and she did, but implied the construction dirt was from us in the 20 minutes since we checked in! Even the walls were covered in white dust. I asked for a dishtowel to wash the dishes (there was no cleaner, dish towels, dish drainer, etc) and she said we needed to buy that. When I questioned it, she did supply a towel, soap and dish cloth. We had only 5 bath towels, no washcloths or hand towels. We were allowed to use the upstairs lines to dry our clothes and they held our luggage until our late afternoon flight. Overall it was a good place to stay, but be sure to get what you pay for.