Urban Bacalar Hotel offers a tranquil retreat near the bay, where you can unwind by the outdoor pool or stroll through the garden. With in-room WiFi, multilingual staff and tour assistance at your disposal, previous guests have appreciated this hotel's attentive service.
Reviews
7.67.6 out of 10
Good
Popular amenities
Pool
24/7 front desk
Free parking
Air conditioning
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Terrace
24-hour front desk
Air conditioning
Garden
Computer station
Multilingual staff
Concierge services
Tour/ticket assistance
Porter/bellhop
Feel at home (6)
Children stay free
Television
Garden
Terrace
Daily housekeeping
Free self parking
The current price is $30
$30
$38 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room, 1 Double Bed, Non Smoking
Double Room, 1 Double Bed, Non Smoking
Highlights
Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
15 sq m
Sleeps 2
1 Double Bed
View all photos for Design Room
Design Room
Highlights
Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
15 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed
View all photos for Double Room, 1 Double Bed, Pool View
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930
What's nearby
Lake Bacalar - 5 min walk
Laguna Bacalar Ecological Park - 2 min drive
Fort of San Felipe - 3 min drive
Municipal Spa of Bacalar - 5 min drive
Cenote Cocalitos - 7 min drive
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 53 min drive
Restaurants
La Playita - 3 min drive
Marisqueria el Taco Loco - 3 min walk
El Sazón a la Mexicana - 20 min walk
Finisterre Bacalar - 3 min drive
Yerbabuena - 3 min drive
About this property
Urban Bacalar Hotel
Urban Bacalar Hotel puts you just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Garden
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.85 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar
Frequently asked questions
Does Urban Bacalar Hotel offer free cancellation for a full refund?
Yes, Urban Bacalar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Urban Bacalar Hotel ?
Yes, there's an outdoor pool.
Are pets allowed at Urban Bacalar Hotel ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Urban Bacalar Hotel ?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Bacalar Hotel ?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Urban Bacalar Hotel and nearby?
Urban Bacalar Hotel has an outdoor pool and a garden.
Are there restaurants at or near Urban Bacalar Hotel ?
Yes, there's an onsite restaurant.
What's the area around Urban Bacalar Hotel like?
Urban Bacalar Hotel is a short 5-minute walk from Lake Bacalar and 17 minutes' walk from Polytechnic University of Bacalar.
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Urban Bacalar Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
May 16, 2023
Loved the location, the rooms, the food
Claudia Lorena
Claudia Lorena, 4-night trip
8/10 Very good
Apr 28, 2024
Very rustic stay. Wold recommend for bypasses
Kevin
Kevin, 1-night trip
8/10 Very good
Sep 21, 2023
The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Hector
Hector, 1-night trip
10/10 Exceptional
Jul 27, 2023
Away from lake
Alejandro
Alejandro, 1-night trip
8/10 Very good
Apr 14, 2023
The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Alexis
Alexis, 2-night trip
2/10 Poor
Nov 25, 2022
THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Alfredo
Alfredo, 1-night trip
6/10 Good
Jul 4, 2022
Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Nayeli
Nayeli, 7-night trip
8/10 Very good
Jan 4, 2025
Aurelie
Aurelie, 1-night trip
4/10 Fair
Dec 20, 2024
Benito
Benito, 1-night trip
8/10 Very good
Nov 21, 2024
Lazaro
Lazaro, 1-night trip
8/10 Very good
Oct 13, 2024
Lo unico que paso, fue que jamas salio agua caliente para bañarse
Kevin Omar
Kevin Omar, 1-night trip
10/10 Exceptional
Sep 15, 2024
Fue increíble nuestra estancia en Hotel Bacalar, agradecemos mucho por su maravilloso servicio de los encargados. Sin dudar cuando volvamos nos hospedaremos ahí mismo
Alejandra
Alejandra, 2-night trip
2/10 Poor
Aug 30, 2024
Las fotos que Expedia muestra son un fraude no son lo que el lugar es. Están tomadas de ángulos que no corresponden a la realidad. Son muy pequeñas paredes de lámina, muy sucia de hojas de árboles descuidada y mal atención además de cara una cerveza 100 pesos disque artesanal y la unica
Jose Guadalupe
Jose Guadalupe, 4-night trip
8/10 Very good
Aug 11, 2024
Lejos de todo
Muy lindo pero lejos de todo
Alejandra
Alejandra, 1-night trip
4/10 Fair
Aug 11, 2024
Mala experiencia
No se los recomiendo para nada, el baño no funcionaba, nos cambiaron de habitación a una con charcos de agua, el sofá cama viejísimo, nada cómodo.. está lejos del centro y muy apartado, calidad/precio para nada recomendable
Rodrigo
Rodrigo, 1-night trip
8/10 Very good
Jul 5, 2024
Passage a Bacalar
Bon hôtel pour un passage a Bacalar avec un hôte sympathique et désireux de bien faire. Merci pour votre accueil.
Roger
Roger
Roger, 2-night trip
8/10 Very good
Jun 17, 2024
Muy atento el personal, un lugar traquilo y bonito.
JOSEFINA DEL CARMEN
JOSEFINA DEL CARMEN, 1-night trip
2/10 Poor
Jun 14, 2024
Martin Alonso
Martin Alonso, 2-night trip
10/10 Exceptional
May 8, 2024
Las instalaciones son muy bonitas. La piscina tiene un ambiente muy tranquilo y romántico. Lo mejor de todo fue la atención brindada por Dona y Gaspar para recomendaciones sobre dónde ir o qué hacer en Bacalar y sus alrededores. Ampliamente recomendado.