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Urban Bacalar Hotel

2.5 star property
Hotel with outdoor pool, near Laguna Bacalar Ecological Park

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Photo gallery for Urban Bacalar Hotel

Design Room | Iron/ironing board, free WiFi, bed sheets
Double Room, 1 Double Bed, Pool View | View from room
Sundeck
Exterior
Restaurant
Urban Bacalar Hotel offers a tranquil retreat near the bay, where you can unwind by the outdoor pool or stroll through the garden. With in-room WiFi, multilingual staff and tour assistance at your disposal, previous guests have appreciated this hotel's attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is $24
$31 total
includes taxes & fees
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Garden view

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

Design Room | View from room

Design Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, 1 Double Bed, Pool View

Double Room, 1 Double Bed, Pool View | View from room

Double Room, 1 Double Bed, Pool View

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

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The price is $39
$49 total
includes taxes & fees
Apr 23 - Apr 24
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About the neighborhood

Map
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 5 min walk - 0.4 km
  • Laguna Bacalar Ecological Park - 2 min drive - 1.8 km
  • Fort of San Felipe - 3 min drive - 2.6 km
  • Municipal Spa of Bacalar - 5 min drive - 4.1 km
  • Cenote Cocalitos - 7 min drive - 7.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 53 min drive

Restaurants

  • ‪La Playita - ‬3 min drive
  • ‪Marisqueria el Taco Loco - ‬3 min walk
  • ‪El Sazón a la Mexicana - ‬20 min walk
  • ‪Finisterre Bacalar - ‬3 min drive
  • ‪Yerbabuena - ‬3 min drive

About this property

Urban Bacalar Hotel

Urban Bacalar Hotel puts you just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar

Frequently asked questions

Does Urban Bacalar Hotel offer free cancellation for a full refund?

Yes, Urban Bacalar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Urban Bacalar Hotel ?

Yes, there's an outdoor pool.

Are pets allowed at Urban Bacalar Hotel ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Urban Bacalar Hotel ?

Yes, there's free self parking.

What are the check-in and check-out times at Urban Bacalar Hotel ?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Urban Bacalar Hotel and nearby?

Urban Bacalar Hotel has an outdoor pool and a garden.

Are there restaurants at or near Urban Bacalar Hotel ?

Yes, there's an onsite restaurant.

What's the area around Urban Bacalar Hotel like?

Urban Bacalar Hotel is a short 5-minute walk from Lake Bacalar and 17 minutes' walk from Polytechnic University of Bacalar.

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Urban Bacalar Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Coffee

Reviews

10/10 Exceptional

Loved the location, the rooms, the food
Claudia Lorena, 4-night trip

8/10 Very good

Very rustic stay. Wold recommend for bypasses
Kevin, 1-night trip

8/10 Very good

The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Hector, 1-night trip

10/10 Exceptional

Away from lake
Alejandro, 1-night trip

8/10 Very good

The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Alexis, 2-night trip

2/10 Poor

THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Alfredo, 1-night trip

6/10 Good

Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Nayeli, 7-night trip

10/10 Exceptional

Alan, 1-night trip

8/10 Very good

Hector R., 2-night trip

6/10 Good

Es un hotel bonito por fuera y con una alberca bonita y nada más. Las habitaciones son super pequeñas, no estaba listo el sofá cama y está en pésimas condiciones por qué es súper incómodo además el piso del baño estaba sucio. Solo lo recomiendo si buscas algo económico.
Hector, 1-night trip

2/10 Poor

No renten aquí. El lugar es un asco en todos los sentidos, muy descuidado, no tenían agua caliente, sin puertas en la regadera se moja todo el pasillo, la habitación tenía sabanas y fundas amarillas, debajo de las camas más suciedad que en una casa abandonada, si no ibamos a pedir toallas y limpieza no la hacen, la habitación llena de hormingas.
Andres, 4-night trip

4/10 Fair

Las habitaciones muy reducidas, el agua fria, no ponen botellas de agua en las habitaciones, no hay desayunos, abre tardisimo, falta mantenimiento, las puertas se atoran, el sofá cama en muy malas condiciones. Ojala pudieran mejorar, ya que si hay bastante competencia por la zona.
Natalia Lilian, 4-night trip

8/10 Very good

Aurelie, 1-night trip

8/10 Very good

Friendly staff. Clean. Close I would stay here again
Laureano, 2-night trip

10/10 Exceptional

Muy buena atención
Maria Ines Perez, 4-night trip

8/10 Very good

Muy buena atención La ubicación en el mapa y número de contacto no es correcta en la app de Expedia Pueden mejorar el servicio del restaurante
Ivan, 1-night trip

8/10 Very good

Noe, 1-night trip

6/10 Good

Las habitaciones son super pequeñas, nos toco quedarnos sin agua a medio baño y no habia agua caliente. Hay pocas opciones para salir a comer
Mariela, 2-night trip

4/10 Fair

Benito, 1-night trip

10/10 Exceptional

Gracias a Dona y a Gaspar por todos los servicios que nos brindaron
Viviana, 2-night trip

6/10 Good

K., 2-night trip

8/10 Very good

Lo recomiendo si solo van de paso.
María José, 3-night trip

8/10 Very good

Lazaro, 1-night trip

8/10 Very good

Lo unico que paso, fue que jamas salio agua caliente para bañarse
Kevin Omar, 1-night trip

10/10 Exceptional

Fue increíble nuestra estancia en Hotel Bacalar, agradecemos mucho por su maravilloso servicio de los encargados. Sin dudar cuando volvamos nos hospedaremos ahí mismo
Alejandra, 2-night trip