Room was very nice but when I tried to pull the shade down on the window, the whole shade, rod, etc fell down on me! I explained this to front desk associate at check out & they just said, “sorry”. Customer service isn’t what it used to be! That particular window was not covered! Fortunately, we were on the 9th floor so others couldn’t easily see in, but it was still bothersome! The parking was $36 per day + tax!