El Conquistador Tucson, A Hilton Resort

4.0 star property
Family-friendly hotel in Oro Valley with 5 outdoor pools and golf course

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Conquistador Tucson, A Hilton Resort

Premium bedding, pillowtop beds, in-room safe, blackout drapes
Restaurant
Meeting facility
Golf
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
    Spa
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Full-service spa
  • 5 outdoor pools and 2 spa tubs
  • Breakfast available
  • 10 outdoor tennis courts
  • 24-hour fitness center
  • Valet parking
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $169
$227 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 35 of 35 rooms

Room, 1 Queen Bed, Accessible, Mountain View (Bathtub)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Patio Or Balcony)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Casita)

Highlights

Patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Casita)

Highlights

Patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • Mountain view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Executive Suite, 1 King Bed

Highlights

Patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Acacia Spa Pool)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 5
  • 2 Queen Beds

Basic Room, 2 Queen Beds, Pool View

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Acacia Spa Pool)

Highlights

Patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Pool View

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Mountain View

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hospitality)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Pool View (Bathtub)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Pool View (Bathtub)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Casita, Bungalow, 3 Bedrooms, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds and 2 Double Beds

Room, 1 King Bed, Mountain View

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Pool View (Roll-In Shower)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
10000 North Oracle Road, Oro Valley, AZ, 85704

What's nearby

  • Catalina State Park - 5 min drive - 5.1 km
  • Oro Valley Marketplace - 6 min drive - 5.9 km
  • Tohono Chul Park - 7 min drive - 7.1 km
  • El Conquistador Golf Course - 8 min drive - 6.9 km
  • Tucson Mall - 12 min drive - 12.6 km

Getting around

  • Tucson, AZ (AVW-Marana Regional) - 32 min drive
  • Tucson International Airport (TUS) - 40 min drive
  • Tucson Station - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬6 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Street- Taco and Beer Co. - ‬3 min drive

About this property

El Conquistador Tucson, A Hilton Resort

El Conquistador Tucson, A Hilton Resort features a golf course and puts you within a 15-minute drive of Tucson Mall. After taking a dip in one of the 5 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 428 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 75 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • WiFi (speed: 25+ Mbps) and wired internet access in rooms*

Parking

  • Onsite valet parking (USD 15 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Grocery/convenience store

What to do

  • Tennis
  • Golf lessons
  • Golfing
  • Mountain biking
  • Horse riding/rentals
  • Shopping
  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (99997 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Golf course on site
  • 5 outdoor pools
  • Full-service spa
  • 2 spa tubs
  • 10 outdoor tennis courts
  • Waterslide
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Video-game console
  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge) (speed of 25+ Mbps) and wired internet (surcharge)

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 33.22 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Fitness/yoga classes
    • In-room bottled water
    • Phone calls (may be limited)
    • Self parking
    • Shuttle service

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 17 to 26 per person

Children & extra beds

  • Rollaway beds are available for USD 30.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 15 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Tucson El Conquistador Golf & Tennis Resort Oro Valley
Hilton Tucson El Conquistador Golf Tennis Oro Valley
Hilton Tucson El Conquistador Golf Tennis Resort Oro Valley
El Conquistador Tucson Hilton Resort Oro Valley
Oro Valley El Conquistador Tucson, A Hilton Resort Resort
El Conquistador Tucson Hilton Resort Oro Valley
El Conquistador Tucson Hilton Oro Valley
Resort El Conquistador Tucson, A Hilton Resort Oro Valley
El Conquistador Tucson, A Hilton Resort Oro Valley
El Conquistador Tucson Hilton Resort
El Conquistador Tucson Hilton
Resort El Conquistador Tucson, A Hilton Resort
El Conquistador Tucson A Hilton Resort
Hilton Tucson El Conquistador Golf Tennis Resort
El Conquistador Tucson Hilton

Frequently asked questions

Does El Conquistador Tucson, A Hilton Resort offer free cancellation for a full refund?
Yes, El Conquistador Tucson, A Hilton Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Conquistador Tucson, A Hilton Resort?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at El Conquistador Tucson, A Hilton Resort?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at El Conquistador Tucson, A Hilton Resort?
Yes. Valet parking costs USD 15 per day.
What are the check-in and check-out times at El Conquistador Tucson, A Hilton Resort?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at El Conquistador Tucson, A Hilton Resort and nearby?
Have fun with onsite activities like horseback riding, mountain biking, and hiking, and practice your swing at the golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. El Conquistador Tucson, A Hilton Resort also has 5 outdoor pools and a 24-hour fitness center.
Are there restaurants at or near El Conquistador Tucson, A Hilton Resort?
Yes, there's an onsite restaurant.
Does El Conquistador Tucson, A Hilton Resort have any outdoor private spaces?
Yes, every room features a patio.
What's the area around El Conquistador Tucson, A Hilton Resort like?
El Conquistador Tucson, A Hilton Resort is located a short 7-minute walk from Pusch Ridge Golf Course.

El Conquistador Tucson, A Hilton Resort Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Elizabeth, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Very nice stay. Building 4 is looking old and needs new carpet and new paint in hallways and rooms. The sliding door track needed cleaning and oiling. Room service good.
Sandra, 3-night family trip
Verified Hoteles.com guest review

6/10 Good

Not great service. Young, rude staff who didn’t seem to care about anything. I’m only 37 so it’s not like there was a huge age gap but I felt very old because they were so immature
Steven, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Veronica, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Bonnie, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Awesome place
Love this place. So beautiful. Staff is so nice. Excellent
Char, 3-night family trip
Verified Hoteles.com guest review

6/10 Good

There commercials boasted of connecting rooms. After one email and 2 phone calls assuring this would be done our rooms were not together. Our rooms were identical in every way but the cost was $72 + more for one of the rooms. Customer service is awful from check in to out and now that our stay is over you can’t get any communication from them. This was a very special occasion for our family and I’m heart broken.
Sheree, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

our favorite place to get away since 2015
antonio, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Place is good to keep kids occcupied in the pool area and water slide, but dining options on property are severely limited. Had a great room, with lots of space and beautiful 65 inch TV. However it was dusty and allergy inducing, also the beautiful TV didn’t work. Ice machines on our building didn’t work.
Simran, 3-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Spicie, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent for families with kids!
Emma, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent stay
Frank, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great food and ambience!
Amy, 1-night family trip
Verified Expedia guest review

4/10 Fair

Sergio, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

I pay extra for the better room views and better “room “ when I arrive they told me not rooms available they put me in in a cheaper room and small really, really upset .
minerva, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort. Great staff.
Regina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice
agustin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

From check in to visiting the gift shop ( Brenda was amazing helpful and kind) to fine dining, enjoying the mind blowing views of the Pusch Mountains and then an amazing gourmet breakfast experience my stay was our perfection every step of the way! The El Con has always been my happy place and always will be
Lisa, 2-night trip
Verified Expedia guest review

8/10 Very Good

Favorite Annual Staycation
Shower (tub) had a couple of stains that I was able to wipe off easily but the thought of it being dirty is not pleasant. I would love to see a recycle bin at the pool. Breakfast buffet was pretty empty. Our stay is always enjoyable. We have been staying since 2015! The staff is always amazing especially Joey and Danielle at the pool. This year we really loved Andrew!!! We booked 4 rooms for Labor Day weekend and can’t wait to go back.
Denisse, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jesus, 2-night trip
Verified Expedia guest review

6/10 Good

Merlinda, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Always a fun way to spend 4 days away from home…they have everything you need on property so you don’t have to leave…
Erica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything and anything
Robert, 2-night trip
Verified Expedia guest review

6/10 Good

A lot of air conditioning issues in rooms and including the restaurants. This hotel had issues with timely trash and room service pick-up in the casita area.
Merry, 3-night family trip
Verified Expedia guest review

2/10 Poor

Don’t waste your money here
Unable to checkin until 10pm due to a system outage that morning. We arrived at checkin time and were told to kill time until we receive a call us when our room is available. They never called. Gave out already occupied rooms to our friends, offered vouchers to everyone else but us. Saw garbage left out in front of casitas for days along with abandoned housekeeping carts. Staff turns a blind eye to anything out of place so they don’t have to clean it. Hotel golf cart drivers have no patience for you to move to the side and will charge at you forcing you into the gravel. Front desk is not friendly. No towels were available at the pool. Could not connect to wifi as the information entered (room # and name) didn’t match their system.
2-night family trip
Verified Hoteles.com guest review