We had a very disappointing experience during our recent stay. Upon entering the room, we were met with a horrible smell, and it was clear the room had not been cleaned properly. Since we arrived late, there were no more rooms available for us to switch, nor could we find a new hotel at that hour. Additionally, the hotel only had one elevator, and it took over 10 minutes each time we needed to use it. For the price they are charging, the quality is completely unacceptable – it felt more like a stay at a Motel 8. We expected much better and were extremely dissatisfied.