I get it. It's an off the highway, affordable hotel that takes dogs, so I'm not expecting the Ritz. But c'mon! The TV picture and sound were breaking up, the garbage disposal did not work, linens for the convertible sofa were missing, dish washing liquid and dishwasher soap were missing, lights under the microwave did not work and the kitchen had all of two forks. All minor inconveniences for sure, but not something to look forward to after 8 hours of driving. As far a I could tell, the afternoon staff consisted of one disgruntled employee at the front desk. She did get us the missing items, but didn't seem to happy about it. The room cleanliness was adequate, but the hallways and elevator floors looked and felt unclean. We frequently use Home 2 Suites when on the road and usually find them to be a good choice - modern, clean and comfortable. This property however, felt poorly managed.