I came in around 330p just to pick up my card key, then left. Came back around 7p and when I arrived to my room 206, the door was wide open. I asked to give me another room since who knows what could have came in and for how long the door was open for. Instead of giving an apology or offering me another room, the person at the front instead put blame on me and said that it was fine. In the bathroom it was clear someone else was there because the toilet had been used. I woke up the next morning with someone banging on my door saying that I had checked out. Along with that, I had several spider, bed bug, ticks or some kind of insect bites shown below some around my body. I don’t think this place should be offered through this site, as I have been a Hotels.com customer for over a decade. I hope something can be done for my experience, but we’ll see.