Relax at Hotel Cristallo, surrounded by lush gardens and a serene spa. Guests love starting their day with a breakfast buffet on the sun-kissed terrace. With in-room WiFi, bike rentals for exploring, and an outdoor pool to unwind in style.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Bar
Gym
Spa
Free breakfast
Non-smoking
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
Outdoor pool
WiFi in the lobby
Fitness center
Sauna
Seasonal outdoor pool
Hot tub
Room service
Airport shuttle
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Coffee/tea maker
Room options
Available filters for rooms
Showing 1 of 1 room
View all photos for Standard Double Room, Lake View
Ristorante Pizzeria Italia da Nikolas - 15 min walk
About this property
Hotel Cristallo
Enjoy your visit to Malcesine with a stay at Hotel Cristallo. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other features include an outdoor pool, a fitness center, and a sauna.
Languages
English, German, Italian
At a glance
Hotel size
46 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free covered onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Hot tub
Sauna
Accessibility
Elevator
Room amenities
Be entertained
29-inch flat-screen TV
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.
Optional extras
WiFi is available in guestrooms for EUR 7 per day (rates may vary)
WiFi is available in public areas for EUR 7 per day (rates may vary)
Airport shuttle service is offered for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
The seasonal pool is open from May to September
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT023045A1L5ZVCUB6
Also known as
Hotel Cristallo Malcesine
Cristallo Malcesine
Hotel Hotel Cristallo Malcesine
Malcesine Hotel Cristallo Hotel
Cristallo
Hotel Hotel Cristallo
Hotel Cristallo Hotel
Hotel Cristallo Malcesine
Hotel Cristallo Hotel Malcesine
Frequently asked questions
Does Hotel Cristallo offer free cancellation for a full refund?
Yes, Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cristallo?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hotel Cristallo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Cristallo?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Cristallo?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Cristallo?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Cristallo and nearby?
Hotel Cristallo has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Cristallo?
Yes, there's an onsite restaurant.
What's the area around Hotel Cristallo like?
Hotel Cristallo is a short 16-minute walk from Palazzo dei Capitani and 19 minutes' walk from Consorzio Olivicoltori di Malcesine.
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Hotel Cristallo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
5.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
Aug 17, 2023
The breakfast and dinner was good. We had an beautifull sight over the lake.
reinder
reinder, 8-night trip
10/10 Exceptional
Jul 23, 2022
Nice and very helpful and smiling Stuff.
Mette Løndal
Mette Løndal, 6-night trip
4/10 Fair
Jun 9, 2024
Nice friendly staff. Room was very hot. Informed reception that AC wasn’t working only to be told that it’s only switched on in July & August. I pointed out that it’s advertised as having AC on Expedia & she replied, we have no communication with Expedia, but all tour operators are aware. Had to sleep with the doors open onto communal area.
Food, particularly breakfast was very poor quality & decided to eat out most days despite being half board.
Would not go back. Avoid.
adam
adam, 3-night trip
10/10 Exceptional
Jun 27, 2024
Mycket trevligt hotell som vi gärna kommer tillbaka till. Lugnt och fint och mycket vacker utsikt över sjön.
Mats
Mats, 7-night trip
10/10 Exceptional
May 14, 2024
Ett trevligt hotell med vänlig och serviceinriktad personal. Stort plus för gratis parkering och att middag ingick. Vi hade fin utsikt över sjön och en stor terrass. Perfekt läge med närhet till Malcesines stadskärna med restauranger, caféer, butiker, kyrkan och kastellet samt inte minst linbanan. Bra läge att utgå ifrån med båt och bil för utflykter till andra platser runt sjön.
Per
Per, 4-night trip
10/10 Exceptional
Apr 9, 2023
Bente
Bente, 5-night trip
6/10 Good
May 29, 2022
Nice, simple ackommodation
Nice, simple ackommodation within walking distance to Malcesine. The staff was friendly and helpful. The room, located in the basement was clean but sometimes quite humid. The breakfast offered a good variery of food but non was particularly well-made or tasty.
Sara
Sara, 4-night trip
10/10 Exceptional
Aug 30, 2021
birger
birger, 5-night trip
8/10 Very good
Sep 21, 2020
Ottima posizione, personale cordiale.
Camere un po piccoline, sopratutto il bagno.
Antonio
Antonio, 3-night trip
10/10 Exceptional
Aug 23, 2020
Der Urlaub war top
Der Service war super freundlich
Uns hat es sehr gefallen