Nice hotel, but we had some issues with service. We stayed 3 nights and not once did they clean our room, refill our coffee, replace with clean towels, or make our bed. The day we checked out, I asked about this and was told they only provide these services upon request. That would be fine if they would have told us this upon checking in, but they did not. There’s no complementary coffee in the lobby. You have to buy it or drink what is in your room. I’ve stayed at many hotels that were much less and they had complementary coffee. The 2nd night we were there, the fire alarm sounded in the middle of the night and we had to evacuate, though it was a false alarm. I feel they could have done a better job of letting us know it was a false alarm and that was disappointing. I don’t think we will stay here again.