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Citizen Hotel

3.0 star property
Hotel with restaurant, near Makati Museum

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Photo gallery for Citizen Hotel

Hallway
Hallway
View from property
Front of property
City view from property
Citizen Hotel, near Makati Museum and Glorietta Mall, offers a convenient stay with a bar and restaurant. Stay connected with in-room WiFi, enjoy concierge services, and take advantage of luggage storage for a hassle-free experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (7)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Concierge services
  • Luggage storage

Feel at home (4)

  • Daily housekeeping
  • Elevator
  • Digital TV service
  • Free toiletries
The current price is $27
$31 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Queen

Superior Queen | In-room safe, free WiFi, bed sheets

Superior Queen

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Digital channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen | In-room safe, free WiFi, bed sheets

Deluxe Queen

Highlights

Air conditioning
Flat-screen TV
20 bedrooms
20 bathrooms
Bidet
Private bathroom
Free bottled water
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barkada Room

Barkada Room | In-room safe, free WiFi, bed sheets

Barkada Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Free bottled water
Digital channels
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, free WiFi, bed sheets

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Digital channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Berjaya Makati Hotel

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 1,000 reviews
The price is $38
$47 total
includes taxes & fees
Apr 18 - Apr 19
Berjaya Makati Hotel
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About the neighborhood

Map
968 Dr Jose P. Rizal Ave, Makati, NCR, 1210

What's nearby

  • Circuit Makati - 3 min drive - 1.9 km
  • Ayala Center - 3 min drive - 2.0 km
  • Greenbelt Shopping Mall - 3 min drive - 2.1 km
  • Glorietta Mall - 4 min drive - 2.5 km
  • St Luke's Medical Center Global City - 4 min drive - 3.9 km

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 30 min drive
  • Gil Puyat Station - 4 min drive
  • Manila Vito Cruz Station - 11 min drive
  • Manila EDSA Station - 12 min drive
  • Guadalupe Station - 21 min walk
  • Buendia Station - 28 min walk
  • Boni Avenue Station - 30 min walk

Restaurants

  • ‪Kanto Freestyle Breakfast - ‬4 min walk
  • ‪Ha Noi Pho - ‬3 min walk
  • ‪Yellow Cab Pizza - ‬4 min walk
  • ‪Minsok Korean Restaurant - ‬3 min walk
  • ‪Burger Machine - ‬4 min walk

About this property

Citizen Hotel

Citizen Hotel puts you within a 10-minute drive of SM Mall of Asia and U.S. Embassy. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Greenbelt Shopping Mall and Bonifacio High Street are within a short drive.

Languages

English, Filipino
VISIBILITY

At a glance

Hotel size

    • 32 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of PHP 500 (subject to availability)
  • Late check-out can be arranged for an extra charge of PHP 1000 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts cash.

Also known as

Hotel Citizen Hotel
Citizen Hotel Makati
Hotel Citizen Hotel Makati
Makati Citizen Hotel Hotel
Citizen Makati
Citizen
Citizen Hotel Hotel
Citizen Hotel Makati
Citizen Hotel Hotel Makati

Frequently asked questions

Are pets allowed at Citizen Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Citizen Hotel?

Sorry, there's no onsite parking at Citizen Hotel.

What are the check-in and check-out times at Citizen Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of PHP 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000 (subject to availability).

Is there an onsite casino at Citizen Hotel?

No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (11-min drive) are both nearby.

What is there to do at Citizen Hotel and nearby?

Recommended spots to visit include Makati Museum (1-min walk) and Circuit Makati (1.2 mi), along with Ayala Center (1.3 mi) and Glorietta Mall (1.6 mi).

Are there restaurants at or near Citizen Hotel?

Yes, there's an onsite restaurant.

What's the area around Citizen Hotel like?

Citizen Hotel is a short 1-minute walk from Makati Museum and 7 minutes' walk from Power Plant Mall.

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Citizen Hotel Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Lufet
Awesome
Jorge, 1-night trip

4/10 Fair

No daily home service and no fridged or hot water for coffee you need to ask the front desk for that first
percival, 4-night trip

6/10 Good

The thi.ng I like about this property is so quite They don't have a microwave or electric kettle . They don't have even a complimentary coffee or tea
Rosalie, 2-night trip

6/10 Good

luis, 1-night trip

6/10 Good

I like coz its spacious anyway. But there's no table in the room. No telephone. I dont like the front area.
3-night trip

6/10 Good

For the price it’s ok
The street side of the hotel is noisy so ask for a room at the back, clean efficient
David, 1-night trip

2/10 Poor

The biggest concern is that my room was infested with bed bugs. I didn’t realize it at first because all I saw were ants in the bed and all over the room. I believed I was being bitten by the ants, but on observation, I see that the bites fit the pattern for bed bugs. I do not recommend staying here for this reason alone. I suspect the ants where there to dine on the bedbugs However, there are other oddities with this room. There is no desk; no table, and no chair in the room. I’ve never stayed in a hotel anywhere in the world that was missing these very basic amenities Additionally, the hotel advertised that the room contained a safe. It did not.
8-night trip

6/10 Good

Noisy room. Need an earplug to be able to sleep. I got a room with out a window on the first day. I. Ask for change of room, got it the following day. They dont automatically clean the rooms not unless the guest hang the
Jasmin, 3-night trip

10/10 Exceptional

Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .
24-night trip

10/10 Exceptional

Friendly staff, the hotel was always kept clean when I needed house keeping for new towels. I was comfortable there for what I paid for
5-night trip

8/10 Very good

Darin, 3-night trip

10/10 Exceptional

They are renovating this hotel. The room was in excellent condition. The staff was super friendly and very helpful. The restobar attached had a very pleasing atmosphere as well. The staff in the restobar was just as pleasant as the hotel staff. I enjoyed my stay here immensely.
Scott, 8-night trip

8/10 Very good

5-night trip

2/10 Poor

Worst stay ever! Ruined our family staycation!!
This hotel facilities ruined our family staycation! Upon viewing some of the reviews, i blv that the hotel was good because of its good rate. Before checking in, I called the hotel to reserve us a parking as we are bringing our vehicle with us. According to the receptionist, they have alotted parking at the basemate, surprisingly when we arrived around 10pm bec of the heavy traffic from the airport we took about 2 hrs going there! Well, to continue my story, upon arriving, they saw us that our vehicle is a van and told me that they hve no parking for such huge vehicle, they ask me if i can wait until the 3 other cars parked infront were home then we can park. So since the management didnot given me my refund. We choose to stay. I keep on asking them if the parking was available and yes? Fortunately, it became available by 145am the next day. My husbnad choose to stay at the vehicle bec the place looks not safe at all. That was 145am, but before that, i noticed that the ac is leaking, and its very dangerous for a pregnant like me if i got slip on the floor, so i ask if they can fix it. They arrives and maintenance advises to transfer into another room. After an hr of our transfer to another room, i noticed that the ac is bot properly functioning and my son was asking why is so hot! Dammmned!!!! I am very frustrated! Imagine! At 3 am we dont have good sleep bec of their poor! Very poor facilities!! Plus point here are only the staffs. Nothing more nothing less!Think b4 u book
1-night trip

8/10 Very good

価格も安く建物も部屋も綺麗でWIFIもしっかり繋がりました。難点は冷蔵庫が無い事と部屋によるのかもしれませんが滞在した部屋には窓もありませんでした。立地はブルゴスストリートの北端から徒歩3分くらいのところにありコンビニや飲食店のあるエリアへ行くためには毎回それなりに歩く事となりますが危険を感じる事は無かったです。コスパ重視の方にはオススメです。
5-night trip

8/10 Very good

The interiors were pleasing and well executed, light fixtures looked amazing, and I’m obsessed with the murals. However, the room didn’t have an actual window other than the one facing a tiny courtyard. A few mirrors would have been helpful. Furniture in common spaces were design-y, trendy and cool however the furniture in the room was a bit lacking. A desk or a coffee table and a chair should do it given the size of the room. Loved that there is a bidet, steady internet connection, and Netflix and Youtube on the tv. Staff was great and helpful.
Curves, 2-night trip

8/10 Very good

New and the price is just right. Thanks
1-night trip

8/10 Very good

Mckey, 1-night trip

10/10 Exceptional

Patricia, 1-night trip

8/10 Very good

1-night trip

2/10 Poor

Terrible hotel and very poor conditions. Terrible service as well. Will never stay in this hotel again!
5-night trip

8/10 Very good

It's clean but the aircon was under your bed and kinda hot. The bed was not okay.
She, 1-night trip

10/10 Exceptional

Staffs are very friendly and easy to approach! Thumbs up!
1-night trip

8/10 Very good

The aircon was noisy
Paul Jake, 1-night trip

10/10 Exceptional

new hotel friendly staff and clean
The hotel staff were wonderful, especially the manager who made me feel welcomed and taken care of. Stayed there for a night while in town to watch the lany concert. Hotel is very new and Staff is very friendly and they would try their best to help you. Rooms are very clean and definitely very comfortable.The design is very modern in style,I would highly recommend this Hotel.
dangie, 1-night trip