2/10 Poor
Mar 9, 2025
DO NOT GO THERE. IT’S BEYOND AWFUL
On the way to the room there was a giant moth on the stairs which seemed to be the norm based in the laugh from the guy helping us up with the suitcases. When we got to the room it was full on ants in the bedroom on the floor and in the bathroom and there was a leaking pipe by the shower.
We immediately went downstairs to say we are not staying here in these conditions and they refused to reimburse us. They said we need to speak to hotels.com to try and get the money back and then they told us it is non refundable. Disgraceful. Hotels.com allowed this on their platform and then took no responsibility for it. Also, you can’t wear shoes anywhere in the hotel at all. They make you take them off at the entrance. And it is the middle of no where. Awful awful place. Don’t go there.


Alexander
Alexander, 3-night trip