6/10 Bueno
9 de enero de 2019
It’s not the first time we stay at la posada but define toy may be our last. The resort fee they charge is money wasted, our car took always at least 20 mins to be ready whenever we asked for it, the gym keep turning off the machines (our guess is that the breakers went down) so you could not take a run continuously. As for the check in they did not tell me that they were going to charge my guarantee credit card once it reached 1000, and I found out that when doing my check out where they insisted to keep the credit card charge instead of charging the card that I wanted (a debit card). When finally they managed to put the note and charge where I wanted , 6 days after I found out that they charged me more than the folio they gave me! So now I have to call them to clarify that! What a nightmare! Perhaps they were understaffed or I don’t know but definitely this time was a very bad experience
Cliente verificado
Viaje de 4 noches
Opinión verificada de un huésped de Expedia
