Mountain Hotel Luis, located close to Kitzsteinhorn Cable Car and AreitXpress Cable Car, is the perfect retreat for relaxation. Unwind with a massage at the spa or lounge by the poolside bar overlooking a serene garden. Treat yourself to a delicious meal at Luis' Gardens Restaurant and stay connected with in-room WiFi.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Parking available
Ski facilities
Pool
Spa
Laundry facilities
Main amenities (12)
Housekeeping once per stay
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Ski storage
Sauna
Self parking
Pool bar
Room service
Business center
Terrace
Feel at home (6)
Garden
Terrace
Laundry facilities
Espresso maker
Blackout drapes/curtains
Elevator
The current price is $303
$303
$339 total
includes taxes & fees
Apr 3 - Apr 4
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Family Apartment Large
Family Apartment Large
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
94 sq m
Mountain view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed
View all photos for Family Apartment XXLarge
Family Apartment XXLarge
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
130 sq m
Mountain view
Sleeps 8
2 Double Beds, 2 Twin Beds and 1 Twin Bunk Bed
View all photos for Apartment Large
Apartment Large
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
58 sq m
Mountain view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
24 sq m
Sleeps 2
1 Double Bed
View all photos for Apartment Medium
Apartment Medium
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
45 sq m
Mountain view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Deluxe Penthouse, Multiple Beds, Balcony, Mountain View
When visiting Kaprun, Mountain Hotel Luis is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a poolside bar, and a sauna.
Languages
Czech, Dutch, English, German, Hungarian, Russian
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 10 per stay)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service
What to do
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Windsurfing nearby
Working away
Business center
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Full-service spa
Sauna
Accessibility
Elevator
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning and heating
Espresso maker
Bathrobes
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Heated floor (bathroom)
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
More
Housekeeping (once per stay)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Luis' Gardens Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10.50 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from April 16 to April 3:
Bar/Lounge
Dining venue(s)
Laundry facilities
Parking area
Sauna
Swimming pool
Children & extra beds
Cribs/infant beds are available for EUR 25 per stay
Parking
Covered self parking costs EUR 10 per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
Mountain Hotel Luis Kaprun
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Mountain Hotel Luis Hotel Kaprun
Frequently asked questions
Does Mountain Hotel Luis offer free cancellation for a full refund?
Yes, Mountain Hotel Luis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain Hotel Luis?
Yes, there's an outdoor pool.
Are pets allowed at Mountain Hotel Luis?
Sorry, pets aren't allowed.
Is parking offered on site at Mountain Hotel Luis?
Yes. Self parking costs EUR 10 per stay.
What are the check-in and check-out times at Mountain Hotel Luis?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.
What is there to do at Mountain Hotel Luis and nearby?
During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mountain Hotel Luis also has a sauna and a garden.
Are there restaurants at or near Mountain Hotel Luis?
Yes, there's an onsite restaurant, Luis' Gardens Restaurant.
What's the area around Mountain Hotel Luis like?
Mountain Hotel Luis is a short 1-minute walk from Kitzsteinhorn/Maiskogel – Kaprun Ski Resort and 19 minutes' walk from Kaprun Castle.
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Mountain Hotel Luis Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 4, 2023
My place to stay in kaprun
Abdulaziz
Abdulaziz, 4-night trip
10/10 Exceptional
Jul 29, 2023
Great apartment. the stuff was very helpful. would love to return.
Amir
Amir, 2-night trip
8/10 Very good
Aug 13, 2022
Great location and view.. cleaning not worth
Location is great. View os the best. Apartment is big and very clean. Reception and cleaning team are gentle. Breakfast is limited options. waiters are tough. Short guy waiters bald is too damn tough and rude. I was thinking to give 3 starts due to this guy. He is always yelling and shouting and you can identify him easily in the breakfast time. If I were the manager, I will definitely put him back office or kitchen. No way he can deal with guest. Cleaning service if it is chargeable, it doesn’t wortg at all. No vacuum at all for the carpet.
Mohammed
Mohammed, 6-night trip
10/10 Exceptional
Dec 8, 2024
Tobias
Tobias, 2-night trip
10/10 Exceptional
Jun 9, 2024
Manuela
Manuela, 3-night trip
8/10 Very good
May 20, 2024
Im Zimmer angenehmer Duft, nettes Personal, weiter zu empfehlen!
Martina
Martina, 3-night trip
10/10 Exceptional
Feb 8, 2024
odd arne
odd arne, 4-night trip
10/10 Exceptional
Aug 5, 2023
Daniel
Daniel, 3-night trip
10/10 Exceptional
Jun 24, 2023
Franz
Franz, 2-night trip
4/10 Fair
Oct 12, 2022
SUMAYAH
SUMAYAH, 3-night trip
10/10 Exceptional
Aug 27, 2022
Fatima
Fatima, 2-night trip
10/10 Exceptional
Aug 24, 2022
Hesham
Hesham, 8-night trip
10/10 Exceptional
Jul 22, 2022
Toppen hotell, kan varmt rekommendera detta.
Trevlig personal, god mat.
Niklas
Niklas, 2-night trip
8/10 Very good
Sep 21, 2021
Hotel is small. Location is great.
Fatmah
Fatmah, 1-night trip
4/10 Fair
Sep 16, 2021
Patrick
Patrick, 1-night trip
10/10 Exceptional
Jul 14, 2021
Entspannter Kurzaufenthalt
Sehr nettes Personal, die Ausstattung des Hotels ist noch sehr neu und entsprechend schön. Besonders die Sauna Landschaft hat uns gefallen.
Verified traveler
2-night trip
10/10 Exceptional
Jul 10, 2021
Perfekt lejligheds hotel
Lige fra første kontakt ved tjek ind var der en formidabel service som fortsatte de 4 dage vi var der. Virkelig lækker nyt hotel, med super indrettede lejligheder. Fint køkken, stor seng og dejlig opholdsstue. Både i stue og soveværelse var der Samsung smart Tv hvor vi kunne tilslutte vores Chrome cast. Perfekt beliggenhed til ture i området, og udstyret med områdets sommercard sparede vi mange penge på adgang til seværdigheder, Bergbahnen og bådtur på søen. Vi spiste også aftensmad på hotellets restaurant, det var virkelig lækker tilberedt og anrettet. Vil 100% vælge det en anden gang
Dorthe
Dorthe, 4-night trip
10/10 Exceptional
Jun 21, 2021
Markus
Markus, 2-night trip
10/10 Exceptional
Jun 3, 2021
Wir waren rundum zufrieden! Super schönes Hotel mit einem sehr freundlichen Personal. Kein Wunsch blieb unerfüllt! Eine etwas andere Unterkunft vom Stil her aber uns hat es wahnsinnig gut gefallen! Nach einem Wandertag noch kurz in den Pool und die Sauna - sehr toll! Wir würden jederzeit wieder kommen
Verified traveler
1-night trip
10/10 Exceptional
Jun 3, 2021
Verified traveler
3-night trip
10/10 Exceptional
Aug 24, 2020
Verified traveler
2-night trip
8/10 Very good
Aug 20, 2020
Mountain Hotel Luis in Kaprun
Es gibt positives sowie negatives zu bewerten aber trotzdem überwiegend positiv insgesamt.
Zuerst negativ:
1. bei 1 Woche kostet das Hotel knapp tausend Euro und es ist nicht mal ein Roomservice inklusive. D.h kein Handtuchwechsel, keine Reinigung etc das müsste man noch extra dazu buchen, bei dem Preis schon unverständlich und kennt man so nicht. Weiterhin wurde man darüber erst nach der Buchung per Mail informiert (18€ pro Tag zzgl)
2. Wir hätten um 16 Uhr einchecken können aber die Rezeption hat erst um 17 Uhr geöffnet(jeden Tag nur zu bestimmten Zeiten)
3. Der Pool war einfach viel zu warm um sich bei den Temperaturen abzukühlen.
4. auf dem Balkon fehlten Stühle und Tische um sich dort aufzuhalten.
Positiv:
1. Alle Mitarbeiter sind sehr sehr freundlich und wenn was fehlte, wurde es sofort behoben
2. Das Zimmer ist wirklich sehr sehr schön und gut ausgestattet. Toilette ist extra mit Belüftung. Ebenerdige Dusche inkl Shampoo/Duschgel.
Großes Bett inkl Schrank und Sessel. Genug Ablageflächen. Fernsehprogramm ist ausreichend vorhanden inkl sky.
3. Der Pool bzw Spa Bereich ist toll um sich nach den Wanderungen zu erholen. 2 Saunen gibt es inkl Eis zum abkühlen. Es sind genug liegen draußen und drinnen zum entspannen vorhanden. Tee ist inklusive.
4. Das Restaurant gehört zwar nicht zum Hotel muss aber besonders hervor gehoben werden. Das Essen ist exquisit und preislich unschlagbar. Wir haben mehrmals dort gegessen und jedesmal war es ein
Saskia
Saskia, 7-night trip
10/10 Exceptional
Aug 8, 2020
Verified traveler
3-night trip
10/10 Exceptional
Jan 7, 2020
Sehr schönes, neues Hotel. Die Einrichtung ist mit vielen Holzelementen gestaltet und sieht besonders gut aus. Die Zimmer sind geräumig und ruhig. Der Spa-Bereich umfasst einen schönen, warmen Außenpool, zwei Saunen und weitere Features. Alle Mitarbeiter waren stets hilfsbereit und freundlich. Die Tiefgarage war kostenlos und übersichtlich. Die anderen Gäste waren niveauvoll und ruhig. Das Restaurant Freestyle hat leckere, regionale Speisen auf dem Plan. Uns hat vor allem das Filetsteak gefallen. Der Barkeeper ist sehr freundlich und kommunikativ gewesen. Das Hotel selbst liegt ziemlich zentral. Da es direkt neben Intersport Oberschneider liegt, war der Skiverleih nur eine Gehminute entfernt. Wir kommen gerne wieder.