In the heart of Playa del Carmen, Hotel El Faisan y El Venado offers a tranquil oasis with an outdoor pool and restaurant. Connect to in-room WiFi, park with ease using free self-parking, and enjoy the attentive service from the 24-hour front desk.
Playa del Carmen Main Beach - 13 min walk - 1.1 km
Quinta Avenida - 13 min walk - 1.1 km
Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km
Playacar Golf Club - 5 min drive - 3.1 km
Mamitas Beach - 12 min drive - 2.3 km
Getting around
Cancun Intl. Airport (CUN) - 45 min drive
Tulum Intl. Airport (TQO) - 95 min drive
Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km
Restaurants
McDonald's - 4 min walk
Mandala - 5 min walk
Nativo - 3 min walk
Taqueria el Ñero - 3 min walk
Cheester Es Pasta - 4 min walk
About this property
Hotel El Faisan y El Venado
When you stay at Hotel El Faisan y El Venado, you'll be within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Guests looking for a bite to eat can check out Faisan y venado, which serves local cuisine. Also, Xplor Theme Park and Playa del Carmen Maritime Terminal are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 24
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 24
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Facilities
An outdoor pool
Room amenities
Be entertained
21-inch TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Faisan y venado - This family restaurant specializes in local cuisine.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
There is limited hot water on site.
This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
El faisan y el venado Hotel Playa del Carmen
El faisan y el venado Hotel
El faisan y el venado Playa del Carmen
Hotel El faisan y el venado Playa del Carmen
Playa del Carmen El faisan y el venado Hotel
Hotel El faisan y el venado
Faisan Y Venado Del Carmen
El faisan y el venado
Faisan Y Venado Del Carmen
Hotel El Faisan y El Venado Hotel
Capital O Hotel El Faisan y El Venado
Hotel El Faisan y El Venado Playa del Carmen
Hotel El Faisan y El Venado Hotel Playa del Carmen
Frequently asked questions
Does Hotel El Faisan y El Venado offer free cancellation for a full refund?
Yes, Hotel El Faisan y El Venado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Faisan y El Venado?
Yes, there's an outdoor pool.
Are pets allowed at Hotel El Faisan y El Venado?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel El Faisan y El Venado?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel El Faisan y El Venado?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel El Faisan y El Venado?
No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min walk) is nearby.
What is there to do at Hotel El Faisan y El Venado and nearby?
Hotel El Faisan y El Venado has an outdoor pool.
Are there restaurants at or near Hotel El Faisan y El Venado?
Yes, Faisan y venado offers local cuisine.
What's the area around Hotel El Faisan y El Venado like?
Hotel El Faisan y El Venado is a short 13-minute walk from Playa del Carmen Main Beach and 13 minutes' walk from Quinta Avenida.
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Hotel El Faisan y El Venado Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
4.8/10
Property conditions & facilities
Reviews
2/10 Poor
Mar 12, 2021
Verified traveler
1-night trip
8/10 Very good
Aug 31, 2020
rene
rene, 2-night trip
2/10 Poor
Jul 27, 2020
It was closed since i arrived
I hope yo refund me
Alfredo
Alfredo, 4-night trip
2/10 Poor
Jul 10, 2020
Llegamos al hotel y estaba cerrado.
Verified traveler
1-night trip
2/10 Poor
Jun 30, 2020
Mal ise la reservacion y el hotel cerrado y nunca m notificaron y fue perdida de tiempo y dinero
Marco Antonio
Marco Antonio, 1-night trip
8/10 Very good
Apr 4, 2020
ste
ste, 3-night trip
6/10 Good
Mar 23, 2020
El hotel está en muy buena ubicación..tiene estacionamiento una alberca bonita..el cuarto bien...lo que no están cómodos son las camas muy incómodas..el internet no sirve y los controles de la t.v pésimos..deberían de mejorarlos...el personal muy amable..gracias
Moises
Moises, 2-night trip
2/10 Poor
Mar 23, 2020
No ir jamas
Mal servicio de parte de un argentino el cual nada amable
Adrian
Adrian, 3-night trip
8/10 Very good
Mar 18, 2020
Alexander
Alexander, 3-night trip
10/10 Exceptional
Mar 17, 2020
Verified traveler
1-night trip
8/10 Very good
Mar 16, 2020
Adecuado
Buen lugar, el precio se adecua al servicio que te brindan