After arriving at 3am, the front desk couldnt find our booking, then offered a single room - after paying for a twin room. We were told no bottled water, you can drink from the tap, so had to walk to convenience store, along with other guests who checked in same time. There was mould throughout the bathroom, power points not sitting flush with the wall, which I received a shock from when trying to charge my phone. We then had a maintenance person knocked on our door, advising that he needed to spray the room for pests. Not something any guest wants to hear. Overall this hotel is in very poor condition and has not been maintained to an acceptable level for guests.