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Shangri-La Kuala Lumpur

5.0 star property
Family-friendly hotel with spa, near Suria KLCC Shopping Centre

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Photo gallery for Shangri-La Kuala Lumpur

City view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Front of property
Shangri-La Kuala Lumpur offers a vibrant retreat near the iconic Petronas Twin Towers. Pamper yourself at the spa, unwind by the poolside bar, or explore shopping on site. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby KLCC Park and Suria KLCC Shopping Centre.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $90
$109 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed (Business)

Executive Room, 1 King Bed (Business) | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Business)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Twin Beds (Selection)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed (Premier)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed (Premier)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Club Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Executive King

Premium bedding, minibar, in-room safe, desk

Family Executive King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Selection)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,003 reviews
The price is $82
$118 total
includes taxes & fees
Apr 20 - Apr 21
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About the neighborhood

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 12 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • KLCC Park - 16 min walk - 1.4 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Sultan Ismail Station - 23 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 26 min walk
  • Bukit Nanas Station - 5 min walk
  • Dang Wangi Station - 8 min walk
  • Raja Chulan Station - 9 min walk
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Xin Cuisine - ‬6 min walk
  • ‪Arthur's Bar & Grill - ‬1 min walk
  • ‪Melting Pot Cafe - ‬5 min walk
  • ‪Lemon Garden Cafe - ‬1 min walk
  • ‪Lemon Garden 2 Go - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur offers a great location, putting you within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, hydrotherapy, or reflexology. An outdoor pool, a poolside bar, and a health club are other highlights. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 8 minutes.

Languages

Chinese (Mandarin), English, Hindi, Malay
VISIBILITY

At a glance

Hotel size

    • 662 rooms
    • Arranged over 28 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Train station pick-up*

Offsite

    • Shopping center shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • 15 meeting rooms
  • Computer station
  • Conference center (84573 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 45
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MYR 400 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 98 for adults and MYR 98 for children
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 174.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Shangri-La Kuala Lumpur offer free cancellation for a full refund?

Yes, Shangri-La Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Kuala Lumpur?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Kuala Lumpur?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Kuala Lumpur and nearby?

Onsite recreation at Shangri-La Kuala Lumpur includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Kuala Lumpur also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Kuala Lumpur?

Yes, there's an onsite restaurant.

What's the area around Shangri-La Kuala Lumpur like?

Shangri-La Kuala Lumpur is in Golden Triangle, a short 5-minute walk from Bukit Nanas Station and 12 minutes' walk from Suria KLCC Shopping Centre. Travelers say the local area is good for shopping and very walkable.

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Shangri-La Kuala Lumpur Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

hotel Shangrila KL
good location, service,decorations…
khanh, 2-night trip

10/10 Exceptional

Great stay. Lovely staff
HEMENDRA, 7-night trip

10/10 Exceptional

We’re really pleased with our stay as it is a very nice hotel, modern and with all the facilities needed.
Kirei Eleison, 1-night trip

10/10 Exceptional

It is an amazing hotel. The best I've ever stayed in.
Robert, 1-night trip

10/10 Exceptional

Luxurious and spacious room with good dining options, also within walking distance to attractions and shopping areas.
Ting Fan, 1-night trip

10/10 Exceptional

Exceptional hotel. Great restaurants, nice lobby area, helpful staff
Robert, 2-night trip

10/10 Exceptional

Amazing honeymoon experience
Great hotel very clean and nice. Best hotel i have ever stayed at
Yasar, 3-night trip

10/10 Exceptional

Great hotel for business
Nikhil, 2-night trip

10/10 Exceptional

Great place to stay
Great hotel great service, in a very good position
Nicola, 1-night trip

10/10 Exceptional

Amazing service, incredible food, beautiful hotel
One of the best hotels I have ever stayed in. The service was perfect from the moment I arrived until I left. The buffet restaurant had incredible food and great service. The entire hotel was beautiful.
Rohan, 2-night trip

10/10 Exceptional

The Shangri La hotel is keeping their quality for long time. The breakfast is fantastic.
Koji, 3-night trip

10/10 Exceptional

Amazing service, great facilities, pool dated.
It takes a lot for me to give 5* but the Shangri-la KL really deserves it for the price. The lobby is a sight in itself, the service is attentive and charming, the room was very comfortable with a lovely view of the city. It was the only hotel during my trip where I was able to adjust the a/c above "arctic blizzard". It's very conveniently located for the monorail and for the Petronas and KL towers. The one thing where there is scope for improvement is the pool, which was very dated and out of keeping with the rest of the hotel. But still, there were plenty of sunbeds (some in full shade) and a poolside bar. If I come back to KL, I will look for a room here first. Can't give higher praise than that.
City view from the 19th floor
Pool (in the rain)
Night time view.
Celebrating the lunar new year.
Maddie, 4-night trip

10/10 Exceptional

Excellent customer service, friendly.
Kristina, 4-night trip

6/10 Good

The staff was lovely but the room was quite dated and smelled musty. It could’ve been cleaner but the main areas were very well maintained and beautiful. The breakfasts buffet was very well appointed and the staff were warm, welcoming and helpful.
Chelsea, 5-night trip

10/10 Exceptional

Good service, but some unpleasant customers
A bit messy and rude people(customers) in restaurant. Otherwise, we are all pleased with friendly service and hospitality of all staffs. Housekeeping was also very kind.
3-night trip

10/10 Exceptional

As a hotel KL Shangri La is as good as it gets. The staff and everything about it was first class. The area is a little challenging to negotiate, roads extremely busy - It was a business trip so travelling around wasn't much fun but a wonderful hotel to come back to to relax.
Daren, 5-night trip

10/10 Exceptional

Very close to Petronas Towers and easy to get around. Vwry friendly staff!!
Eboni, 2-night trip

10/10 Exceptional

Fantastic staff and customer service. The result was a wonderful stay at the Shangri-la KL.
Jamil, 21-night trip

2/10 Poor

Better hotels in KL than Shangri La
Waste of money. This is not a 5 star hotel and the deluxe king room is tiny and grotty. Have stayed in hostel rooms better than this. There are much better hotels in KL than Shangri La. Will never return to this hotel.
1-night trip

6/10 Good

the property is old already, food in breakfast is just average. Not your typical SHANGRI La standards.
Stephen, 2-night trip

10/10 Exceptional

Excellent features, lovely hotel, amazing staff, great value!
Mohan, 2-night trip

8/10 Very good

The hotel is of good standard and very well located in KL. easy walking distance to shops and KLCC towers.
MUHAMMAD WAKAS AKHTAR, 10-night trip

10/10 Exceptional

Everything about our 6 night stay was excellent. The staff were all exceptional and all of the food we had was excellent. The health club facilities were excellent. The Family Room was large and extremely well equipped with great views. My little boy had a great time, the kids activities were only attended by him most of the time, but the staff still made it fun. The pool is a little tired, but still had a great time playing, all the poolside staff were excellent and kind. All in all a great stay, thanks Hotel Shangri-La!
Benjamin, 6-night trip

2/10 Poor

Famous where name concerned
Kin, 3-night trip

10/10 Exceptional

First visit to KL
My first time visiting the city. This had a great location to see what the city had to offer. The pool, gym and spa all amazing in quality and I used them multiple times during my trip. Ate at the bar and grill, food and service both very good and staff very friendly and welcoming. Will plan to visit again.
Andrew, 4-night trip