Comfort Inn & Suites Knoxville West, near the University of Tennessee, offers a warm welcome with free continental breakfast and a manager's reception. Unwind by the fireplace in the lobby or take advantage of dry cleaning/laundry services while you stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Connecting rooms available
Pool
Gym
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Fitness center
Seasonal outdoor pool
24-hour business center
Business center
Meeting rooms
24-hour front desk
Computer station
Lobby fireplace
Vending machine
Laundry service
Self-serve laundry
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is $92
$92
$109 total
includes taxes & fees
Apr 20 - Apr 21
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
30 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Turkey Creek Shopping Center - 10 min drive - 12.7 km
Thompson–Boling Arena - 10 min drive - 12.6 km
Getting around
McGhee Tyson Airport (TYS) - 22 min drive
Restaurants
Chick-fil-A - 7 min walk
King Gyros - 11 min walk
The Cheesecake Factory - 9 min walk
Texas Roadhouse - 8 min walk
Chipotle Mexican Grill - 11 min walk
About this property
Comfort Inn & Suites Knoxville West
At Comfort Inn & Suites Knoxville West, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. You can get a workout in at the fitness center or take a dip in the seasonal outdoor pool. Also, Neyland Stadium and Turkey Creek Shopping Center are within a short drive. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
82 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
Free reception (select days)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Fireplace in lobby
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairways
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to August
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville
Frequently asked questions
Does Comfort Inn & Suites Knoxville West offer free cancellation for a full refund?
Yes, Comfort Inn & Suites Knoxville West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites Knoxville West?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Inn & Suites Knoxville West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites Knoxville West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites Knoxville West?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Inn & Suites Knoxville West and nearby?
Comfort Inn & Suites Knoxville West has a seasonal outdoor pool and a fitness center.
What's the area around Comfort Inn & Suites Knoxville West like?
Comfort Inn & Suites Knoxville West is a short 2-minute walk from West Town Mall and 12 minutes' walk from Regal Cinebarre West Town Mall.
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Comfort Inn & Suites Knoxville West Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
Mar 31, 2025
Staff were friendly and polite. The elevator, carpet in hallways and rooms,
Michael
Michael, 1-night trip
2/10 Poor
Apr 11, 2025
Do Not Stay Here
We didn’t stay. It was disgusting. We walked
on the room, turned around and walked out. The beds were horrible, the bathroom mirror was filthy.
aheri
aheri, 1-night trip
8/10 Very good
Mar 21, 2025
The ceiling in our room needed repair. Didn’t look like they swept either. Other than those 2 items, it was ok.
Ron
Ron, 1-night trip
8/10 Very good
Nov 21, 2024
Room was very clean, front desk staff very friendly
Jeff
Jeff, 1-night trip
10/10 Exceptional
Nov 9, 2024
Very good costumer service ,nice people and great breakfast
dennis
dennis, 1-night trip
10/10 Exceptional
Dec 9, 2024
It was very comfortable and clean. Friendly staff . Breakfast area very clean and pleasant and food really good.
A little tired in some spots but very comfortable stay .
Susan J
Susan J, 1-night trip
4/10 Fair
Mar 31, 2025
Not great
Check in was good. Upon check out I'm not sure if the front desk person was telling me I overpaid or how much they got from hotels.com. Either way, it was uncomfortable. No sugar and creamer in room, carpet not clean-pebbles, etc., curtain falling off, had to turn off refrigerator to sleep due to loud noises coming from it. Lobby smelled like fragrance covering up something stinky.
Verified traveler
1-night trip
8/10 Very good
Nov 24, 2024
The property itself is older but the room was very clean and spacious. The staff were very nice and the complimentary breakfast was great!
Rocky j
Rocky j, 1-night trip
8/10 Very good
Oct 27, 2024
Old and shabby but the rooms are clean and quiet; convenient location.
Aysegul
Aysegul, 2-night trip
8/10 Very good
Nov 3, 2024
Good enough for 1-2 night stay
Morgan
Morgan, 1-night trip
4/10 Fair
Mar 15, 2025
Dirty and not well maintained - stay away
It is clear the hotel owner/operator is not running this property well. The room was not clean - found hair on couch, bed, shower, and toilet. The place was not well maintained and the room smelled like cigarette smoke and cheap cologne. We asked for an extra pillow, but they were out and the lady up front seemed nice, but also tired from not being able to properly support the people staying there. Would not recommed staying here.
Brandon
Brandon, 1-night trip
10/10 Exceptional
Sep 24, 2024
Lots of construction going on around it but everything was 10/10 great quick over night stay
Bethany
Bethany, 1-night trip
10/10 Exceptional
Oct 13, 2024
Super friendly staff
Lyndsay
Lyndsay, 1-night trip
10/10 Exceptional
Dec 18, 2024
Clean
jose
jose, 1-night trip
10/10 Exceptional
Aug 18, 2024
It was ina great location. Staff was friendly and the beds were comfy!
MICHELLE
MICHELLE, 1-night trip
8/10 Very good
Dec 22, 2024
Good place for a short stay
Very accommodating staff in great service. Breakfast was pretty good with two different types of waffles in an actual hot cooked meal of eggs and sausage. I actually left my toothbrush at home by accident and they gave me not one the two toothbrushes and toothpaste. Highly recommend.
Margie
Margie, 1-night trip
8/10 Very good
Jul 29, 2024
Property was clean, breakfast was decent. Good for overnight stay.
PRATIK
PRATIK, 1-night trip
10/10 Exceptional
Oct 27, 2024
Friendliness and professionalism of staff!!!
Kim
Kim, 1-night trip
8/10 Very good
Sep 3, 2024
Property was very clean, staff was exceedingly helpful and friendly. It's not the newest property, but I would stay here again.
Marie
Marie, 3-night trip
6/10 Good
Nov 19, 2024
Property is ok
Luz
Luz, 1-night trip
10/10 Exceptional
Jun 2, 2024
The breakfast was particularly good with helpful and attentive staff
verna b
verna b, 1-night trip
8/10 Very good
Nov 23, 2024
Room is nice.
Didn’t like the smell in the lobby and the elevator.
carol
carol, 1-night trip
6/10 Good
Oct 29, 2024
The staff was friendly and helpful. It appears to be an old hotel that they are trying to modernize but needs many updates. We were driving through so for night it was fine enough but will likely choose somewhere else next time.
Autumn
Autumn, 1-night trip
10/10 Exceptional
Sep 24, 2024
Everyone was very nice. I felt very welcomed and safe. It’s a great place to stay and meet new people as well. i would and plan on doing this again.
Jessica
Jessica, 4-night trip
10/10 Exceptional
Oct 19, 2024
The property was nice and clean but the room smelled musty.