In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.
Aalborg Congress and Culture Center - 7 min walk - 0.7 km
Aalborg Harbour - 8 min walk - 0.7 km
House of Music - 14 min walk - 1.2 km
Aalborg Zoo - 3 min drive - 2.1 km
Getting around
Aalborg (AAL) - 13 min drive
Aalborg Station - 9 min walk
Lindholm Station - 9 min drive
Aalborg Vestby Station - 10 min walk
Restaurants
Burger Boom - 2 min walk
Nam - 2 min walk
Fisk Og Skaldyr - 2 min walk
SushiMania - 4 min walk
Cafe Friends - 2 min walk
About this property
Helnan Phønix Hotel
Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness center, and buffet breakfast is available daily. Fellow travelers love the helpful staff.
Languages
Danish, English
At a glance
Hotel size
224 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (DKK 100 per day)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
3 buildings/towers
Terrace
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for DKK 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 200 per pet (may vary based on length of stay)
Parking
Uncovered self parking costs DKK 100 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Also known as
Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg
Frequently asked questions
Does Helnan Phønix Hotel offer free cancellation for a full refund?
Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helnan Phønix Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of DKK 200 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Helnan Phønix Hotel?
Yes. Self parking costs DKK 100 per day. Parking spots may be limited.
What are the check-in and check-out times at Helnan Phønix Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Helnan Phønix Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Helnan Phønix Hotel like?
Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.
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Helnan Phønix Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 5, 2025
Overall a nice old but clean room
Stayed one night, the room is old, but clean the breakfast was fine overall a nice stay.
Lise
Lise, 1-night trip
8/10 Very good
Dec 31, 2024
Nice hotel
Great location, friendly staff, nice rooms - but bathrooms needs renovation.
Louise
Louise, 1-night trip
6/10 Good
Mar 19, 2025
Over all - to the price - nice and cozy
Really great breakfast buffet.
The hotel is old and a bit rusty 😉 but cozy.
I had a nice room, spacious and nice beds.
The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain.
The cleaning lacked a bit.
Gitte
Gitte, 2-night trip
10/10 Exceptional
Dec 26, 2024
Excellent
Kamil
Kamil, 2-night trip
8/10 Very good
Dec 29, 2024
Nice hotel in the midle of Aalborg
Very nice place i the midle of Aalborg been there before always enjoyed it but this time the bath was poorly no hot water and no waterpresure but we still enjoyed our stay and we will visit again
Lars
Lars, 2-night trip
10/10 Exceptional
Jan 5, 2025
Super
Anders
Anders, 1-night trip
8/10 Very good
Dec 13, 2024
Fine, using Helnan when possible
Klaus
Klaus, 1-night trip
6/10 Good
Dec 14, 2024
the room is very small to move
Moustafa
Moustafa, 1-night trip
6/10 Good
Jan 22, 2025
Dated feel
Quite a dated hotel. Room was fine in size, but ridiculously cold, acceptable for sleep but uncomfortable for working. Bathroom was very dated, small shower with quite cold water. It was relatively cheap but still disappointing as a whole.
Verified traveler
2-night trip
4/10 Fair
Dec 14, 2024
Needs upgrade
The hotel is quite worn, and from an electrical point of view it’s not the safest place
Svein ove
Svein ove, 1-night trip
8/10 Very good
Apr 4, 2025
Viggo Gorm
Viggo Gorm, 2-night trip
8/10 Very good
Apr 4, 2025
Caroline
Caroline, 1-night trip
10/10 Exceptional
Apr 2, 2025
Ditte Marie N.
Ditte Marie N., 1-night trip
6/10 Good
Mar 31, 2025
Charlotte
Charlotte, 1-night trip
6/10 Good
Mar 30, 2025
Lidt slidt og umoderne. Men god seng og god beliggenhed.
Morgenmaden er ikke noget særligt
Peter
Peter, 1-night trip
6/10 Good
Mar 30, 2025
Praktiks beliggenhed… ellers slidt.
Annette
Annette, 1-night trip
6/10 Good
Mar 28, 2025
Lone
Lone, 1-night trip
10/10 Exceptional
Mar 28, 2025
Dejligt hotel
Dejligt ophold. Kommer gerne tilbage igen og igen.
Anne
Anne, 1-night trip
6/10 Good
Mar 27, 2025
Tonnie
Tonnie, 1-night trip
6/10 Good
Mar 25, 2025
Havde forventet mere af et hotel i den kategori. Toiletbrættet var flækket, badeværelset lugtede af kloak og vindueskarmen var fuld af gule, klistrede plamager.
Camilla
Camilla, 1-night trip
10/10 Exceptional
Mar 24, 2025
Karin
Karin, 1-night trip
6/10 Good
Mar 23, 2025
Okay til prisen men svært at sove grundet larm
Hotellet var ganske udmærket og morgenmad var fin. Ikke noget som gav anledning til armene over hovedet, men ganske udmærket.
Men værelset var koldt og vandet skulle løbe utroligt længe før, at der kom varmt vand. Vi undlod bad af samme grund. Derforuden så var der så højlydt, at vi maks sov et par timer grundet støj fra øvrige gæster, som kom fulde hjem i løbet af natten.
Anne Bøje
Anne Bøje, 1-night trip
8/10 Very good
Mar 22, 2025
Bra sentralt hotell
Sentralt ,bra hotell ,rent ,gode senger , god service god frokost savnet bare ekte danske rundstykker ikke halvstekte håper det kommer tilbake