Stayed for three nights in September 2024. Lovely rooms, very comfortable and good bathrooms. Those were the positives. The negatives were that the Como Bar (advertised as closing at 1am every day) was never open, there were never any staff in reception, there was a vending machine that served basic food and soft and alcoholic drinks but only took cash, the wifi password supplied on our invoice was blank but did not work, and when we emailed the hotel asking about the bar and wifi, they did not reply