In the heart of Florence, Helvetia & Bristol Firenze – Starhotels Collezione offers a luxurious retreat. Relax with a hot stone massage or unwind by the fireplace in the lobby, and enjoy dinner at Cibrèo Ristorante Cocktai or shopping on site. With fitness classes at your fingertips and free WiFi throughout, this boutique hotel near Historic Center - Downtown has left guests impressed with its helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Connecting rooms available
Gym
Parking available
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
24-hour fitness center
Valet parking
Self parking
24-hour room service
In-room childcare
Limo/town car service
Terrace
24-hour front desk
For families (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is $719
$719
$809 total
includes taxes & fees
May 19 - May 20
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Deluxe Double or Twin Room (Helvetia)
Deluxe Double or Twin Room (Helvetia)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2019
25 sq m
Sleeps 2
1 Double Bed
View all photos for Triple Room
Triple Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2019
38 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Room (Cozy)
Room (Cozy)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2019
19 sq m
Sleeps 1
1 Twin Bed
View all photos for Deluxe Double Room (Bristol)
Deluxe Double Room (Bristol)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2019
30 sq m
Sleeps 2
1 Double Bed
View all photos for Junior Suite (Bristol)
Junior Suite (Bristol)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2019
35 sq m
Sleeps 2
1 Double Bed
View all photos for Panoramic Suite
Panoramic Suite
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
67 sq m
City view
Sleeps 3
1 King Bed
View all photos for Heritage Suite
Heritage Suite
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow menu
Sleeps 3
1 Double Bed
View all photos for Junior Suite (View - Helvetia)
Piazza di Santa Maria Novella - 5 min walk - 0.5 km
Ponte Vecchio - 6 min walk - 0.5 km
Cathedral of Santa Maria del Fiore - 7 min walk - 0.6 km
Uffizi Gallery - 7 min walk - 0.7 km
Getting around
Florence Airport, Peretola (FLR) - 25 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
Florence Santa Maria Novella Station - 10 min walk
Porta al Prato Station - 17 min walk
Unità Tram Stop - 6 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 8 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 9 min walk
Restaurants
Hard Rock Cafe Italy SRL - 2 min walk
Angel Roofbar & Dining - 1 min walk
Colle Bereto - 1 min walk
Cantinetta Antinori restaurant Florence - 2 min walk
Procacci - 1 min walk
About this property
Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione puts you in a great location, within just a 10-minute walk of Historic Centre of Florence and Cathedral of Santa Maria del Fiore. You can visit the spa to indulge in deep-tissue massages, facials, or mani/pedis, and Regional cuisine is served at Cibrèo Ristorante Cocktai, which is open for dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is just a short walk: Unità Tram Stop is 6 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes.
Languages
English, French, Italian, Spanish
At a glance
DONE
Hotel size
89 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 60 per day)
Onsite valet parking (EUR 60 per day)
Offsite parking within 1640 ft (EUR 60 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
Dining
Cibrèo Ristorante Cocktai - This restaurant specializes in Regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Cibrèo Caffè - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Bristol Winter Garden - Onsite restaurant. Open daily.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 40 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 60 per day
Valet parking costs EUR 60 per day
Parking is available nearby and costs EUR 60 per day (1640 ft away)
Pool, spa, & gym (if applicable)
Guests under 14 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1JJ5NDZ7I
Also known as
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol
Frequently asked questions
Does Helvetia & Bristol Firenze – Starhotels Collezione offer free cancellation for a full refund?
Yes, Helvetia & Bristol Firenze – Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helvetia & Bristol Firenze – Starhotels Collezione?
Yes, pets are welcome. Food and water bowls are available.
Is parking offered on site at Helvetia & Bristol Firenze – Starhotels Collezione?
Yes. Self parking costs EUR 60 per day. Valet parking costs EUR 60 per day.
What are the check-in and check-out times at Helvetia & Bristol Firenze – Starhotels Collezione?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Helvetia & Bristol Firenze – Starhotels Collezione and nearby?
Onsite recreation at Helvetia & Bristol Firenze – Starhotels Collezione includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and access to a nearby health club.
Are there restaurants at or near Helvetia & Bristol Firenze – Starhotels Collezione?
Yes, Cibrèo Ristorante Cocktai offers alfresco dining and Regional cuisine.
What's the area around Helvetia & Bristol Firenze – Starhotels Collezione like?
Helvetia & Bristol Firenze – Starhotels Collezione is in Duomo, a short 6-minute walk from Unità Tram Stop and 5 minutes' walk from Piazza di Santa Maria Novella.
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Helvetia & Bristol Firenze – Starhotels Collezione Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
8.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Spa
Restaurant
Booking
Cathedrals
Amenities
Breakfast
Shopping center
What guests liked
The spa at this property is highly praised for its excellent quality, beautiful finish, and relaxing atmosphere. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 30, 2025
Fantastic!
We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back!
Robin
Robin, 2-night trip
10/10 Exceptional
Jan 30, 2025
Wow ! Amazing hotel
First class , would definitely recommend, great hotel
TONY
TONY, 2-night trip
10/10 Exceptional
Feb 15, 2025
Class and style
A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
S B
S B, 2-night trip
10/10 Exceptional
Jan 18, 2025
Beautiful property in the heart of Florence.
Ruth
Ruth, 3-night trip
10/10 Exceptional
Nov 8, 2024
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Kent
Kent, 5-night trip
10/10 Exceptional
Jan 4, 2025
This property is in an excellent location, we she my wife and 2 girls 7-9yrs old. The staff was excellent, th property was in a very good location. I’m definitely staying again.
Hector
Hector, 2-night trip
10/10 Exceptional
Dec 29, 2024
Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/
Christopher
Christopher, 6-night trip
10/10 Exceptional
Aug 22, 2024
Great location very friendly
Robert
Robert, 3-night trip
10/10 Exceptional
Feb 14, 2023
Awesome stay great location
ZORINA
ZORINA, 4-night trip
10/10 Exceptional
Oct 11, 2024
Spectacular hotel! 2 minutes away from Duomo. Highly recommended!
valerie
valerie, 3-night trip
10/10 Exceptional
Aug 3, 2024
Very cute boutique. Breakfast in winter garden is excellent
Alexandr
Alexandr, 2-night trip
10/10 Exceptional
Aug 24, 2024
Beautiful hotel, in a beautiful location, in the centre of the all the designer stores. Absolutely deserves Leading Hotel of the World status. Couldn’t fault one thing even if I tried.
Arpan
Arpan, 4-night trip
10/10 Exceptional
Jul 7, 2024
Impeccable hotel! Our room was stunning and the hotel amenities especially the spa were out of this world!! Had the best time and enjoyed every moment of this luxurious hotel.
CHRISTINA
CHRISTINA, 2-night trip
10/10 Exceptional
Oct 28, 2024
The customer service exemplary. Extremely helpful, efficient and friendly. Combined with top notch rooms and facilities, its a fantastic gem of a hotel.
Hock Yong
Hock Yong, 3-night trip
10/10 Exceptional
Nov 3, 2024
Great
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
Sep 13, 2023
Very nice clean hotel and attentive staff
PETER
PETER, 3-night trip
10/10 Exceptional
Sep 4, 2024
Highly Recommend - Best Luxury Hotel
What can I say. My wife and I stayed here on our wedding night for 2 nights and the staff made it so simple for us. Thank you for a wonderful stay.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
Jan 5, 2024
As good a 5 star hotel as anywhere in the world.
ALLAN
ALLAN, 1-night trip
10/10 Exceptional
Aug 25, 2023
Well built hotel in a great area. Clean, nicely decorated, friendly staff.
John
John, 2-night trip
10/10 Exceptional
Jan 1, 2023
Great staff, clean and great location
soudabeh
10/10 Exceptional
Nov 20, 2023
Perfect stay in the center of Florence
Christopher
Christopher, 2-night trip
10/10 Exceptional
Sep 2, 2022
Amazing place, staff are so helpful and kind… amazing spa and a great location.
Benjamin
Benjamin, 3-night trip
10/10 Exceptional
Jul 17, 2022
Hotel is truly 5 star with amazing location and staff
You also must visit the spa we are definitely coming back
Mitja
Mitja, 1-night trip
10/10 Exceptional
Jul 10, 2024
Staff were excellent. Great location. Child friendly. Nice touches such as free water and chocolates. Also gave good recommendations for local restaurants.
Lucy
Lucy, 4-night trip
10/10 Exceptional
Oct 31, 2024
I stayed here for 8 glorious nights. This hotel is absolutely stunning. The service was impeccable and the location was perfect for walking to any location in Florence. The staff was very accommodating and helpful. . Don’t forget to visit the spa!!! Also, the room where they serve breakfast is like nothing I have ever seen. Stunning!!! I will be back…