NH Cape Town The Lord Charles

4.0 star property
Suburban hotel in Cape Town with 2 outdoor pools and restaurant

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Photo gallery for NH Cape Town The Lord Charles

Interior
2 outdoor pools, pool umbrellas
Fireplace
Exterior
Lobby
In the heart of Somerset West, NH Cape Town The Lord Charles offers a tranquil retreat with two outdoor pools and pool umbrellas. Indulge in spa services like facials or body treatments, then enjoy breakfast at Garden Terrace restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Airport transfer
  • Connecting rooms available
  • Gym
  • Bar
  • Childcare

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Self parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

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About the neighborhood

Map
Corner of Main Road (M9) & Broadway, Boulevard (R44, Cape Town, Western Cape (province), 7130

What's nearby

  • Cheetah Outreach - 5 min drive - 3.7 km
  • Lourensford Wine Estate - 6 min drive - 4.9 km
  • Vergelegen Wine Estate - 10 min drive - 7.8 km
  • Erinvale Golf Club - 11 min drive - 8.2 km
  • Spier Wine Estate - 16 min drive - 15.3 km

Getting around

  • Cape Town Intl. Airport (CPT) - 26 min drive
  • Cape Town Bellville Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle
  • Free shopping center shuttle
  • Beach shuttle (surcharge)

Restaurants

  • ‪Steffanie's Place - ‬5 min drive
  • ‪The Hussar Grill - ‬8 min walk
  • ‪Indigo Spur Steak Ranch - ‬9 min walk
  • ‪Wimpy - ‬4 min drive
  • ‪WCafe - ‬9 min walk

About this property

NH Cape Town The Lord Charles

Situated by the ocean, NH Cape Town The Lord Charles is a great choice for a stay in Cape Town. Guests can indulge in facials, and Garden Terrace serves breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a bar/lounge, and a fitness center.

Languages

English

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 6 AM to midnight*
DONE

Offsite

    • Beach shuttle*
    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Tennis
  • Personal watercraft (motorized)
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (15007 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Garden Terrace - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 214 to 527 per person
  • Airport shuttle service is offered for an extra charge of ZAR 460 per vehicle (one-way)
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town

Frequently asked questions

Is there a pool at NH Cape Town The Lord Charles?

Yes, there are 2 outdoor pools.

Are pets allowed at NH Cape Town The Lord Charles?

Sorry, pets aren't allowed.

Is parking offered on site at NH Cape Town The Lord Charles?

Yes, there's self parking on site (charges apply).

Is airport shuttle service offered by NH Cape Town The Lord Charles?

Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is ZAR 460 per vehicle one-way.

What are the check-in and check-out times at NH Cape Town The Lord Charles?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.

What is there to do at NH Cape Town The Lord Charles and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a picnic area. NH Cape Town The Lord Charles also has a garden.

Are there restaurants at or near NH Cape Town The Lord Charles?

Yes, there's an onsite restaurant, Garden Terrace.

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NH Cape Town The Lord Charles Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
2-night trip

10/10 Exceptional

Nico, 1-night trip

10/10 Exceptional

Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
9-night trip

8/10 Very good

We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Jacqueline, 7-night trip

10/10 Exceptional

Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
1-night trip

10/10 Exceptional

Valentines
The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment. I will definitely book again.
R, 1-night trip

10/10 Exceptional

1-night trip

6/10 Good

Disappointing stay
In short: They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance. And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet. Staff are very pleasant and helpful. Will not recommend this establishment at all!
Louis, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Bel hôtel, bien équipé et soigné. Personnel trės aimable. Malheureusement, il n'y a pas de douche et toilettes prės de la piscine. Les murs extérieurs sont sales.
3-night trip

8/10 Very good

The rooms were spacious & clean. Nice pool & tennis courts.
Kuvie, 8-night trip

10/10 Exceptional

Friendly staff
2-night trip

10/10 Exceptional

6-night trip

2/10 Poor

O Lord, not the Charles
Very loud kitch hotel, noisy, looks great on pics but i disliked it intensely. Bad internet at extremiies, but those rooms are at least a bit more quiet. Conference groups are loud and walls are vety thin
Heidi Emma, 1-night trip

8/10 Very good

Jennie, 4-night trip

10/10 Exceptional

The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
1-night trip

6/10 Good

Beautiful setting and gardens Plumbing not flowing well Carpets looking worn out
Johann, 1-night trip

10/10 Exceptional

Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
2-night trip

8/10 Very good

Christopher, 1-night trip

8/10 Very good

Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
1-night trip

6/10 Good

In general a very nice hotel well situated in Somerset West . Breakfast was also good but
A, 1-night trip

10/10 Exceptional

Beautiful hotel, amazing staff
Angelika, 2-night trip

8/10 Very good

I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Lori, 2-night trip

10/10 Exceptional

Enjoyable
A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Douglas, 4-night trip

4/10 Fair

Could have been better
It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days . This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .
PASCAL, 2-night trip