We stayed in a family room which was pristine. Kitchenette had very basic utensils, but we did not cook at all. Alex was super helpful and assisted with transportation from the airport, laundry, and holding our luggage while we went to Machu Picchu. He brought a hearty breakfast each morning, you send your requests from five options the night before. Beds were comfortable, walking distance from plaza de Armas and market, pharmacy and store close by.