Think im officially done booking through third parties. Never fails that i dont get the room i booked n the hotels always say, well u booked with a third party like im to assume this will happen if i do. So i booked a 2 queen bedroom suite drive up. Arrived around 5pm n they said they didnt have one, just a reg 2 queen bed drive up so had to take that. Asked about being partially refunded being we paid for the suite n the clerk said no because we had already gotten a good deal (200 a night) , we literally didnt get the room we payed for n were downgraded but okay. Wish this was the worse part tho. Get into the room n its FILTHY, no attempt to even look presentable, bed was messy, stains on the top of the bed, pulled the sheets back n there were more spots of dirt, makeup n hair on the pillows. Went down to ask for clean beds n she said housekeeping was gone ( at 530 pm). The carpet....i had to go buy slippers bc i wasnt stepping on that floor. My slippers after 10-15 min in the room were browning ( pic is after 15 min max). Went to put stuff on the top shelf n its was covered in a layer of dust. The chair...been so long since that was cleaned it looked like it had a cocoon in the corner of it. Cobwebs in the corner, even the tv was covered in dust. It was a disgusting stay. Only positive was that we had our own door to the outside.