Our stay was absolutely phenomenal. We were greeted at reception with excellent service. The room was fantastic. Upon arrival we were surprised with a complimentary bottle of champagne and a thoughtful note congratulating us on our anniversary. The room itself was perfect, the bed and sheets were one of the most comfortable we have slept in, it was like sleeping on a cloud. Housekeeping was pristine. Mariluz was our housekeeper for the duration of our stay and she did an amazing job, we came back to different towel animals in our clean room daily which was a sweet gesture. The towels and robes were all very clean. The private jacuzzi in each bungalow was spectacular. After a days adventure hiking the waterfall it was so nice coming back to our own private jacuzzi to relax. The atmosphere of the hotel itself is very tranquil, relaxing, and beautiful. We felt very well taken care of, all of the staff were friendly and attentive. Jay and Erick were some of the staff members we interacted with the most and they were very kind, helpful and personable. The property was stunning and very well maintained. Our experience here was so great the other stays we had after this one seemed lacking compared to Noahs. Definitely will be coming back here next time im in Costa Rica. If you are reading this review and are contemplating selecting this hotel, i hope you do, so that you get to experience the outstanding hospitality and ambiance we did during our stay.