Nestled near Uhuru Park, Nairobi Serena Hotel offers a luxurious retreat with an international cuisine restaurant and swim-up bar. Tee up on the 18-hole golf course or unwind at the spa with aromatherapy. With shopping on site, free in-room WiFi, and helpful staff that guests rave about.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Bar
Airport transfer
Spa
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Full-service spa
Outdoor pool
Breakfast available
Fitness center
Sauna
Steam room
Children's pool
Pool bar
Swim-up bar
24-hour room service
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Playground on site
Separate bathtub and shower
Premium TV channels
The current price is $193
$193
$228 total
includes taxes & fees
Apr 4 - Apr 5
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Executive Suite, Park View
Executive Suite, Park View
Highlights
Soundproofed
Individually furnished
Air conditioning
LCD TV
Renovated in 2019
Separate bedroom
Designer toiletries
Separate bathtub and shower
51 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Room with sit out area
Kenyatta International Convention Centre - 16 min walk - 1.4 km
Nairobi Hospital - 3 min drive - 2.5 km
United Nations Office at Nairobi - 10 min drive - 8.9 km
Getting around
Nairobi (WIL-Wilson) - 13 min drive
Jomo Kenyatta Intl. Airport (NBO) - 26 min drive
Syokimau Station - 24 min drive
Nairobi Station - 26 min drive
Syokimau SGR Railway Station - 27 min drive
Airport shuttle (surcharge)
Restaurants
Mwendaz - 10 min walk
Aksum Bar - 1 min walk
Pointzero Coffee - 6 min walk
Mandhari Restaurant - 1 min walk
The TERRACE, Intercontinental HOTEL - 8 min walk
About this property
Nairobi Serena Hotel
Nairobi Serena Hotel is just 3.1 mi (5 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials, or aromatherapy, and international cuisine is served at Cafe Magreb Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.
Languages
English, French, Italian
At a glance
Hotel size
199 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
2 bars/lounges
Restaurant
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Mini golf
Playground
Childcare in room (surcharge)
What to do
Mini golf
Shopping
Golfing nearby
Working away
Business center
8 meeting rooms
Conference space (4844 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Golf caddy on site
Facilities
3 buildings/towers
Built in 1962
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
Adjacent to a golf course
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Art Deco architecture
Accessibility
Elevator
Lever door handles
Room amenities
Be entertained
21-inch LCD TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Individually furnished
Freshen up
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Dining
Cafe Magreb Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Pool Terrace and Bar - This restaurant serves light fare only. Open daily.
The Aksum Bar - Overlooking the garden, this bar serves light fare only. Open daily.
The Mandhari Restaurant - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
H&S Pan-Asian Restaurant - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KES 3547 per person
Airport shuttle service is offered for an extra charge of KES 4000 per person (one way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 6:00 PM and midnight can be arranged for an extra charge of 75-percent of room rate
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for KES 100.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 7997
Also known as
Hotel Nairobi Serena
Hotel Serena Nairobi
Nairobi Hotel Serena
Nairobi Serena
Nairobi Serena Hotel
Serena Hotel
Serena Hotel Nairobi
Serena Nairobi
Serena Nairobi Hotel
Nairobi Serena Hotel Hotel
Nairobi Serena Hotel Nairobi
Nairobi Serena Hotel Hotel Nairobi
Frequently asked questions
Does Nairobi Serena Hotel offer free cancellation for a full refund?
Yes, Nairobi Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nairobi Serena Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Nairobi Serena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Nairobi Serena Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Nairobi Serena Hotel?
Yes, an airport shuttle is available. The charge is KES 4000 per person one way.
What are the check-in and check-out times at Nairobi Serena Hotel?
Check-in start time: noon; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in are available.
Is there an onsite casino at Nairobi Serena Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (6-min drive) is nearby.
What is there to do at Nairobi Serena Hotel and nearby?
Nairobi Serena Hotel has 2 bars, a spa, and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Nairobi Serena Hotel?
Yes, Cafe Magreb Restaurant offers alfresco dining, international cuisine, and garden views.
What's the area around Nairobi Serena Hotel like?
Nairobi Serena Hotel is in Kilimani, a short 11-minute walk from University of Nairobi and 16 minutes' walk from City Square.
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Nairobi Serena Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 4, 2024
First class hotel in every respect.
Josh
Josh, 1-night trip
10/10 Exceptional
Jan 13, 2024
Excellent property, staff and food!
Salimah
Salimah, 2-night trip
10/10 Exceptional
Nov 10, 2024
Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.
Josh
Josh, 1-night trip
10/10 Exceptional
Mar 31, 2024
Good place to stay
It was a very good hotel with excellent pool and restaurant
Anush
Anush, 3-night trip
10/10 Exceptional
Apr 15, 2024
Very nice hotel
Jay
Jay, 2-night trip
10/10 Exceptional
Dec 13, 2024
I stay in for one night but it was worth it. The staff was amazing with a smiling faces and nice costumer care.
I highly recommend it…..
Ssebina
Ssebina, 1-night trip
10/10 Exceptional
Aug 16, 2024
Superb property: design, decor’, comfort, convenience! Superb staff: knowledgeable, helpful, friendly and engaging, always asking what they can do to make the stay more pleasant and complete, attractive and well- dressed
Donald
Donald, 3-night trip
10/10 Exceptional
Feb 13, 2024
Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
Levis
Levis, 2-night trip
10/10 Exceptional
May 20, 2023
Worth a repeat stay!
Very friendly and supportive staff, clean and comfortable room.
Ryan
Ryan, 3-night trip
10/10 Exceptional
May 25, 2024
Wonderful staff
Lynn
Lynn, 1-night trip
10/10 Exceptional
Mar 24, 2023
Excellent stay
Superb hotel with extremely friendly and helpful staff. I had four nights here and loved every minute.
Andrew
Andrew, 4-night trip
10/10 Exceptional
Feb 27, 2024
It very nice property!
Valentina
Valentina, 2-night trip
10/10 Exceptional
Dec 6, 2023
Traditional African Hotel
Fantastic hotel with amazing friendly staff. Good location.
Chris
Chris, 7-night trip
10/10 Exceptional
Jul 10, 2024
The service at this hotel was amazing. Everyone went above & beyond.
Elizabeth
Elizabeth, 4-night trip
10/10 Exceptional
Jan 5, 2024
Worth staying there again
Great location. Good staff. Nice pool.
Prasad
Prasad, 2-night trip
10/10 Exceptional
Oct 1, 2024
The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.
adelaide
adelaide, 4-night trip
10/10 Exceptional
Sep 6, 2022
Staff are super friendly and very helpful
Property is beautiful
Alan
Alan, 1-night trip
10/10 Exceptional
Dec 2, 2023
I love to come back to this property again.
Hyunsik
Hyunsik, 5-night trip
10/10 Exceptional
Sep 29, 2024
Good
Toru
Toru, 2-night trip
10/10 Exceptional
Mar 3, 2024
Everyone was so pleasant & accommodating. The property is gorgeous! I highly recommend!
Veronica
Veronica, 3-night trip
10/10 Exceptional
Sep 1, 2023
Excellent property, bit pricy though.
Rajan
Rajan, 1-night trip
10/10 Exceptional
Jan 31, 2024
Wonderful staff, clean and super comfortable place. We will come back again
Shukri and Hassan
Shukri
Shukri, 1-night trip
10/10 Exceptional
Jul 30, 2023
Very nice and good hotel.
Nice and clean hotel.
Very good staff, always trying to help.
Room service was quick and very good.
Food at the restaurant also very good.