In the heart of Cancun, Canopy by Hilton Cancun La Isla offers a luxurious escape with a rooftop terrace and poolside bar. Guests can unwind at the spa or explore nearby attractions like Tortuga Beach and Aquaworld. The hotel features two restaurants serving up breakfast to dinner options, as well as a coffee shop and library for relaxation.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Connecting rooms available
Electric vehicle charging point
Pet friendly
Bar
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and 2 bars/lounges
Outdoor pool
Rooftop terrace
Breakfast available
Fitness center
Free use of bicycles
Pool bar
Room service
Coffee shop/cafe
Spa services
For families (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
The current price is $151
$151
$206 total
includes taxes & fees
May 1 - May 2
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Premium Double Room, 2 Queen Beds (Sunset Bay View)
Premium Double Room, 2 Queen Beds (Sunset Bay View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
33 sq m
Bay view
Sleeps 4
2 Queen Beds
View all photos for Signature Double Room, 2 Queen Beds (La Isla)
Signature Double Room, 2 Queen Beds (La Isla)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
33 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Premium Room, 2 Queen Beds (Sunrise View)
Premium Room, 2 Queen Beds (Sunrise View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sleeps 4
2 Queen Beds
View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)
Exclusive Double Room, 1 King Bed (Sunset Bay View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
32 sq m
Bay view
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)
Superior Double Room, 2 Queen Beds (Sunrise View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
33 sq m
Sleeps 4
2 Queen Beds
View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)
Presidential Suite, 1 King Bed (Nichupte Bay View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
94 sq m
Bay view
Sleeps 4
1 King Bed
View all photos for Superior Double Room, 1 King Bed (Sunrise View)
Superior Double Room, 1 King Bed (Sunrise View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
33 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed (Panoramic View)
Junior Suite, 1 King Bed (Panoramic View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
59 sq m
Bay view
Sleeps 2
1 King Bed
View all photos for Premium Room, 1 King Bed (Sunset View)
Premium Room, 1 King Bed (Sunset View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed (Sunset Bay View)
Room, 1 King Bed (Sunset Bay View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sleeps 2
1 King Bed
View all photos for Premium Room, 2 Queen Beds (Sunset View)
Premium Room, 2 Queen Beds (Sunset View)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sleeps 4
2 Queen Beds
View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500
What's nearby
Cancun Interactive Aquarium - 2 min walk - 0.2 km
La Isla Shopping Mall - 2 min walk - 0.2 km
Aquaworld - 3 min drive - 3.2 km
Langosta Beach - 9 min drive - 7.7 km
Tortuga Beach - 12 min drive - 6.5 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Tulum Intl. Airport (TQO) - 149 min drive
Restaurants
Starbucks - 4 min walk
Duna Pool Bar - 4 min walk
Andiamo - 5 min walk
Los Chachalacos - 5 min walk
Azulinda Cafe & Bar - 4 min walk
About this property
Canopy by Hilton Cancun La Isla
Canopy by Hilton Cancun La Isla features a rooftop terrace and puts you just steps from La Isla Shopping Mall. You can indulge in deep-tissue massages or body treatments, and Azulinda Cafe & Bar, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
174 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children's menu
What to do
Beach nearby
Ecotours nearby
Working away
24-hour business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2020
Rooftop terrace
Library
Television in common areas
Communal living room
Fitness center
An outdoor pool
Shopping mall on site
Spa services
Reception hall
Outdoor entertainment area
Outdoor furniture
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Wheelchair-width doorways
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining
Azulinda Cafe & Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Wander Rooftop - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 31 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 10 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun
Frequently asked questions
Does Canopy by Hilton Cancun La Isla offer free cancellation for a full refund?
Yes, Canopy by Hilton Cancun La Isla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Canopy by Hilton Cancun La Isla?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Canopy by Hilton Cancun La Isla?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Canopy by Hilton Cancun La Isla?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Canopy by Hilton Cancun La Isla?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Canopy by Hilton Cancun La Isla?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.
What is there to do at Canopy by Hilton Cancun La Isla and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Canopy by Hilton Cancun La Isla also has spa services.
Are there restaurants at or near Canopy by Hilton Cancun La Isla?
Yes, there are 2 onsite restaurants.
What's the area around Canopy by Hilton Cancun La Isla like?
Canopy by Hilton Cancun La Isla is located on the waterfront in Zona Hotelera, a short 2-minute walk from La Isla Shopping Mall and 5 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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Canopy by Hilton Cancun La Isla Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 21, 2024
Great stay, very friendly staff who are accommodating. Would stay again!
Joshua
Joshua, 4-night trip
10/10 Exceptional
Dec 31, 2024
Great location next to the mall. Affordable prices.
Prasanth
Prasanth, 1-night trip
10/10 Exceptional
Dec 25, 2024
Friendly staff.
Prasanth
Prasanth, 1-night trip
10/10 Exceptional
Nov 7, 2024
I would recommend this hotel to anyone
russell
russell, 1-night trip
10/10 Exceptional
Nov 28, 2024
Nice rooms
Antonio
Antonio, 1-night trip
10/10 Exceptional
Dec 24, 2024
Easy check-in process. Clean facility.
Prasanth
Prasanth, 1-night trip
10/10 Exceptional
Nov 17, 2024
Good choice for first time in Cancun.
DANDY D
DANDY D, 4-night trip
10/10 Exceptional
Dec 4, 2024
Great hotel! Big rooms and amazing buffet bteakfas
Fantastic hotel. Pedro and Edson at the front desk were so helpful and offered us great welcome. Gym is great. Buffet breakfast is amazingly good and food was so fresh. Highly recommend the Canopy!
Scott
Scott, 2-night trip
10/10 Exceptional
Oct 19, 2024
Walking distance to the Mall loved the roof top pool and bar and staff was very friendly
Arreta
Arreta, 5-night trip
10/10 Exceptional
Oct 23, 2024
Very clean, convenient. It was great and love the location
Carmen
Carmen, 4-night trip
10/10 Exceptional
Dec 10, 2024
Great staff. Clean rooms and breakfast is Great
Pedro and Edson at the front desk were so great in making our anniversary stay very memorable. Breakfast Buffet offered a great selection and was great quality. I would recommend the hotel breakfast if staying here. The Pool is cold … need to buy a heat pump as it was not warm at all.
Scott
Scott, 2-night trip
10/10 Exceptional
Nov 24, 2024
The only downside is no beach access, everything else is perfect
Juliette
Juliette, 1-night trip
8/10 Very good
Dec 15, 2024
The hotel was beautiful. everything was good and the service was excellent. everyone was extremely friendly. unfortunately on our last night the A/C did not work, it became very hot.
Jose
Jose, 3-night trip
10/10 Exceptional
Sep 21, 2024
Had an amazing stay here. The entire place was immaculate & had a great ambiance. Rooms were clean and comfortable & the pool area was absolutely gorgeous. Loved that they had live saxophone
Erika
Erika, 2-night trip
10/10 Exceptional
Apr 14, 2024
Great hotel and location
Josh
Josh, 1-night trip
10/10 Exceptional
Jun 1, 2024
Lovely hotel, clean and stylish rooms.
Jill
Jill, 4-night trip
8/10 Very good
Jul 21, 2024
Great last minute stay, great roof top pool and gym. The breakfast was pretty good also!
Ivette
Ivette, 1-night trip
10/10 Exceptional
Oct 17, 2024
Room was spacious and quiet. The staff friendly. Take in mind that Hotel is far away from the beach.
Oliver
Oliver, 1-night trip
10/10 Exceptional
May 12, 2024
I loved this place definitely need to revisit
amadou
amadou, 1-night trip
8/10 Very good
Jul 15, 2024
Good location for a bus tour
Sang
Sang, 2-night trip
10/10 Exceptional
Jun 23, 2024
Very good location
Esmeralda
Esmeralda, 2-night trip
10/10 Exceptional
Sep 9, 2024
I had a nice time
Eva
Eva, 7-night trip
10/10 Exceptional
Aug 9, 2024
Great place, great price!
Great new rooms, beautiful rooftop and pool. Was a success!!