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The Maxwell New York City

4.0 star property
Romantic hotel with restaurant, near Grand Central Terminal

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Maxwell New York City

Terrace/patio
Exterior
40-inch flat-screen TV with cable channels, TV
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Childcare
  • Bar
  • Connecting rooms available
  • Pet friendly
  • Parking available
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Computer station
Feel at home
  • Children stay free
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

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The price is $80
$118 total
includes taxes & fees
Jan 22 - Jan 23
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About the neighborhood

Map
541 Lexington Ave, New York, NY, 10022

What's nearby

  • Grand Central Terminal - 9 min walk
  • Rockefeller Center - 9 min walk
  • Radio City Music Hall - 10 min walk
  • Times Square - 14 min walk
  • Broadway - 17 min walk

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 45 min drive
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive
  • Stewart Intl. Airport (SWF) - 93 min drive
  • New York 23rd St. Station - 5 min drive
  • Grand Central - 42 St. Station - 8 min walk
  • New York W 32nd St. Station - 26 min walk
  • 51 St. Station - 2 min walk
  • Lexington Av.-53 St. Station - 5 min walk
  • 5 Av.-53 St. Station - 8 min walk

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬2 min walk
  • ‪Urbanspace - ‬2 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Maxwell New York City

The Maxwell New York City puts you in a great location, within just a 10-minute walk of Grand Central Terminal and Rockefeller Center. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Heartbeat, which serves American cuisine and is open for breakfast, lunch, and dinner. This romantic hotel is also within a 15-minute walk of Radio City Music Hall and Times Square. Public transportation is just a short walk: 51 St. Station is steps away and Lexington Av.-53 St. Station is 5 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 697 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting
DONE

Pets

    • Pets allowed (2 total, up to 40 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Onsite valet parking (USD 65 per night)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference space (3712 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Heartbeat - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Living Room Lounge - This cocktail bar serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 28.69 per accommodation, per night
  • Resort fee inclusions:
    • In-room safe
    • Laundry facilities
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 29.50 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Self parking is available for an extra charge
  • Valet parking costs USD 65 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

New York W
W Hotel New York
W New York
w Hotel New York City
w Hotel Nyc
w Hotel Times Square
w New York - Times Square Hotel New York City
w New York City
w Times Square
Hotel W New York
Maxwell New York City Hotel
Maxwell Hotel
Maxwell New York City
The Maxwell York City York
The Maxwell New York City Hotel
The Maxwell New York City New York
The Maxwell New York City Hotel New York

Frequently asked questions

Are pets allowed at The Maxwell New York City?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at The Maxwell New York City?
Yes. Valet parking costs USD 65 per night.
What are the check-in and check-out times at The Maxwell New York City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an onsite casino at The Maxwell New York City?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at The Maxwell New York City and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Maxwell New York City?
Yes, Heartbeat offers American cuisine.
What's the area around The Maxwell New York City like?
The Maxwell New York City is in Manhattan, a short 2-minute walk from 51 St. Station and 9 minutes' walk from Grand Central Terminal.

The Maxwell New York City Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Peter, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nic
2-night trip
Verified Expedia guest review

10/10 Exceptional

What a lovely and well-located hotel! Room was small but very nice. The staff were friendly, especially one of the waiters in the restaurant. The vouchers for the bar/restaurant were great! Our only complaint was that the bathroom door in our room was broken. We had to ask twice, but after the second time, somebody was sent up promptly to fix it. Wait-time for breakfast varied day to day. On our last morning, there was too long of a wait, so we went somewhere else. Overall we really enjoyed our stay!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent! 100/100 would definitely recommend, super clean and great staff
2-night trip with friends
Verified Expedia guest review

8/10 Very Good

The stay was nice. Just be mindful of the daily resort/destination fee that is applied by hotel.
3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Perfect place to stay, amazing location, costumes services 5 stars.
DouglasTorret, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved the lobby. Ambiance was relaxing and very comfortable. Bar staff was friendly and very attentive.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

good service excellent location
melinda, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

This was our second time stayed at this hotel when we visit NYC. Our first time experience was pleasant that’s why we decided to stay here this time again. However this time the experience didn’t go so well this time. First, the check in staff is not friendly at all. And just want to get over with it. After we get our room, the room is noisy due to the flag outside be hitting the windows and make large sound. We called the reception so many times for hours and no one pick up our call. The next day, when we check in for the breakfast, we waited at the waited area, and the staff just forget our waiting number and been calling people who arrived later than us to get seated. We waited more than 45 min when there was only four group waited in front of us. When we notify the staff that our number got missed the staff even accuse us that we didn’t come when he call the number. We were seated right beside the entrance and been listen to each number he called. He didn’t even apologized that he wrote the wrong number on the waiting sheet. Very disappointed for the service here. However, the good side of this hotel is that they provide some voucher that u can use for the bar on first floor or dry cleaning service. We went to the bar on first floor. It’s a little bit hard to find a spot during weekend. But the staff is superior. Super friendly and helpful.
Lucia, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The Maxwell staff was incredibly friendly and the atmosphere was great.
2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Mathieu, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very Good

Needs a bit of updating however excellent staff great location
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yana, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Greg, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Randi, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great stay
Previous the NYC flagship W. Great hotel and staff
2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Phillip, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Brown water was terrible and the temperature took forever to get hot.
2-night business trip
Verified Orbitz guest review

10/10 Exceptional

Excellent location and proximity for first time visit to NYC.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful lobby and bar area, clean rooms. Bar and reception staff good but found waiter’s in the restaurant quiet room and impatient, not good customer service
Steveandchris, 4-night romance trip
Verified Expedia guest review

6/10 Good

Ok for one night
The hotel is ok. I did not have a feeling of cleanliness, the carpet was a bit run down and did not feel clean as well as the shower floor. Terrible lighting in the room! It is ok for one night but the rooms certainly need a fresh coat and a warmer cleaner look.
Laurence, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I liked that the property offered late checkout upon enrollment in their free rewards program, the customer service, the cleanliness, the free water bottles daily, the bathroom of the room, and the drinks at the bar.
2-night family trip
Verified Expedia guest review