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Hammock Hotel Rochester Niagara Falls

2.0 star property
Pet-friendly hotel with restaurant, connected to a shopping center, near Kodak Center for Performing Arts

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Photo gallery for Hammock Hotel Rochester Niagara Falls

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Interior
Interior
Premium bedding, pillowtop beds, in-room safe, desk
Located near Kodak Center for Performing Arts, Hammock Hotel Rochester Niagara Falls offers a relaxing retreat with on-site shopping and dining. Unwind in the garden or stay active at the gym, and enjoy free self parking.

Reviews

3.0 out of 10

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Front-desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds

Floor plan

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Jetted Tub

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Premium Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed - double
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1501 Ridge Rd W, Rochester, NY, 14615

What's nearby

  • Mall at Greece Ridge - 3 min drive - 1.9 km
  • Kodak Center for Performing Arts - 3 min drive - 3.1 km
  • Strong - 9 min drive - 9.9 km
  • University of Rochester - 11 min drive - 11.7 km
  • Rochester Institute of Technology - 15 min drive - 18.0 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 10 min drive
  • Rochester Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Greece Ridge Food Court - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Red Robin - ‬3 min drive

About this property

Hammock Hotel Rochester Niagara Falls

At Hammock Hotel Rochester Niagara Falls, you'll be within a 10-minute drive of Lake Ontario and Strong. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, this hotel is within a short drive of University of Rochester.

Languages

Arabic, English, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Renovations and closures

The property is closed between December 8 and July 1.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Inn Hotel Rochester West
Comfort Inn West Rochester
Comfort Inn Rochester
Comfort Inn West Hotel Rochester
Rochester Comfort Inn
Comfort Inn Rochester Greece Hotel
Comfort Inn Greece Hotel
Comfort Inn Rochester Greece
Comfort Inn Greece
Comfort Inn Rochester Greece
Hammock Hotel Rochester Niagara Falls Hotel
Hammock Hotel Rochester Niagara Falls Rochester
Hammock Hotel Rochester Niagara Falls Hotel Rochester

Frequently asked questions

Is Hammock Hotel Rochester Niagara Falls currently open?

The property is closed between December 8 and July 1.

Does Hammock Hotel Rochester Niagara Falls offer free cancellation for a full refund?

Yes, Hammock Hotel Rochester Niagara Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hammock Hotel Rochester Niagara Falls?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hammock Hotel Rochester Niagara Falls?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Hammock Hotel Rochester Niagara Falls?

Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 40 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hammock Hotel Rochester Niagara Falls and nearby?

Hammock Hotel Rochester Niagara Falls has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near Hammock Hotel Rochester Niagara Falls?

Yes, there's an onsite restaurant.

What's the area around Hammock Hotel Rochester Niagara Falls like?

Hammock Hotel Rochester Niagara Falls puts you in the heart of Rochester. Popular attractions include Lake Ontario, which is 9 minutes away by car.

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Hammock Hotel Rochester Niagara Falls Reviews

Reviews

3.0

2.8/10

Cleanliness

4.4/10

Staff & service

2.6/10

Amenities

2.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Good

Jesus, 1-night trip

6/10 Good

Booked for the free breakfast, they had no breakfast. Got put in the wrong room and had to wait to be put in the right room.
Erin, 3-night trip

2/10 Poor

The hotel looked dirty, the room was dirty, the sheets had stains, the room had roaches, the wall and lamp shade had holes and what looked like poop. There were flies in the hallway and inside the room. It was a horrible experience
Theresa, 1-night trip

2/10 Poor

Not good
Roaches everywhere
Dartanieyne, 2-night trip

2/10 Poor

christine, 3-night trip

2/10 Poor

Literally there was roaches, and dirty bedding. Literally doesn’t even have a jetted tub in the room. Literally left early and didn’t stay the night because it was disgusting and didn’t want to sleep there. Wasted my money
Robert, 1-night trip

2/10 Poor

The bed and room had a strong Urine smell!
My sheets were dirty and the bed had a really strong smell of urine. The front desk insisted they were clean but I could see bodily fluid stains. THIS WAS A VERY DISGUSTING EXPERIECE. Shame on Hotels.com for being associated with such a disgusting property.
1-night trip

2/10 Poor

There was nothing I liked. The property, the hotel & room was very dirty. When I walked in there was no one at the front desk. They were outside talking. While checking in the front desk person was one her cell phone. The whole time. I asked for a second room key and was told I could only have one as they did not have enough and needed for other guests. When I got to my room the toilet was running, there was used soap and wrapper on the counter, the fire alarm was off the wall sitting behind the TV with no batteries in it. To stop the toilet I had to take the lid off and push the plunger down and there was a large piece of porcelain missing from the tank. The coffee maker in the room was missing the part that holds the filter. The carpet was extremely dirty. At 9:00 just after taking s shower my door opened without a knock or a warning and it was the maid. No breakfast was available even though it said that it was included. The coffee was basically empty and the ¼ cup that was able to get was ice cold which shows it had not been addressed. Very bad experience all around from check in till the time I checked out. Will never stay there again and will make sure to tell others not to stay there…..
Scott, 1-night trip

2/10 Poor

I didn’t like anything of the hotel, because fire alarm it was disconnected, roaches in the bathtub, the rug so dirty in the room and the hallway, lobby etc.and Finnally I got bite bug.
MARIA, 1-night trip

2/10 Poor

Run down. Wallpaper coming off the wall. FILTHY. No towels. NEVER AGAIN.
Lutz, 1-night trip

2/10 Poor

Placed in the wrong room, not what I booked and paid for! Staff unwilling to help! Very poor customer service!
DAWN, 1-night trip

4/10 Fair

The place was dirty. I can forgive a bit of wear and being outdated...but this was pretty bad. I doubt the room had been thoroughly vacuumed in months, and I doubt it or the halls had been even casually vacuumed in weeks. There was nastyness on the walls (boogers..throw-up?). I ended up going and buying my own cleaning supplies and wiping down EVERYTHING. The same spilled food and sugar sat untouched in the lobby area the whole weekend. In addition to cleanliness problems, it looked like out room had experienced pretty bad water damaged at some point, and the drain in the tub didn't work. honestly, the best I can really saw is there were no bugs and the towels and sheets seemed to have been washed. I also didn't feel very safe. Some of that is my fault for asking for an accessible room that put us on the ground floor, but one night I know for sure I heard a drug deal right outside our window, and there seemed to be a nightly party going on in the parking lot outside our window, complete with domestic disputes, alcohol, and some bad trips.
Renee, 3-night trip

2/10 Poor

Worst hotel ive ever been to
Easily the worst hotel ive ever stayed at. It was filthy. The lock on the door was broken, 3 of the light bulbs in the room were dead, the smoke detector was ripped off the wall and laying next to the tv which the remote had no batteries. 2 of the pillows didnt even have pillow cases and were stained. There were no towels. Everything smelled terrible, the walls were stained and there were fruit flies all over the place.
Broken door latch
Smoke detector ripped off the wall
1-night trip

6/10 Good

The hair dryer didn't work, only one waste basket, the black out curtains didn't close, the inside lock was broken, the fire alarm wasn't up, and the water things for a fire were taped over, some bugs in the bathroom at night when light was turned on. The staff we encountered were friendly and answered questions.
Anne, 2-night trip

2/10 Poor

We checked out of this property immediately after seeing it and did not stay here
Catherine, 4-night trip

2/10 Poor

Samuel, 1-night trip

2/10 Poor

Sad state
This hotel needs a lot of attention. Curtains were extremely dirty and even had blood on the sheers in more than a few spots. They also were hanging in a couple area’s. Office chair was totally ripped with all front padding showing and dirty which meant it had been that way for awhile. half of light bulbs were burned out over both bathrooms and bar area. Sadly, I could go on and on. Somebody else was complaining about their room at the counter when I was there. This was supposed to be a suite for $196.00.
Nancy, 1-night trip

2/10 Poor

Brittani, 1-night trip

2/10 Poor

Bad unclean hotel
Not a clean hotel, terrible staff.
Rafael, 2-night trip

2/10 Poor

too dirty
Carlos, 1-night trip

4/10 Fair

In need of serious updates.. staff socializes ALOT.. did not feel safe & shady stuff going on in back parking lot.. no breakfast, cold coffee in lobby(even right after ‘fresh thermos’ was brought out..
Laurie, 1-night trip

2/10 Poor

staff where unfriendly. room was dirty and needed much repairs
Emily, 2-night trip

2/10 Poor

Worse experience ever
Rahsheem, 1-night trip

4/10 Fair

1-night trip

2/10 Poor

Malo
angely, 1-night trip