upon check in I was told because I checked in in line I was given a pet room??? While I was unpacking a mouse ran across the room, this us not a joke it actually happened. Next day a water line burst on the floor above. They placed large noisey fans around, one of which was directly outside my door. The room that day was not cleaned, fresh towels only. Everday of a 3 night night stay they forgot something, coffee, cups, etc. Never was the room vacuumed. I actually thought I was part of some comedy reality show. I can say without a doubt I will not be staying there again.