Av de Cataluña, 20, Cabo de las Huertas, Alicante, Alicante, 03540
What's nearby
San Juan Beach - 13 min walk
Alicante Golf Course - 4 min drive
Almadraba Beach - 9 min drive
Albufereta Beach - 9 min drive
Alicante Harbour - 11 min drive
Getting around
Alicante Intl. Airport (ALC) - 26 min drive
Alicante (YJE-Alicante Train Station) - 22 min drive
Sant Vicent Centre Station - 23 min drive
Alacant Terminal Station - 26 min drive
Restaurants
Lorea - 12 min walk
Texaco - 10 min walk
Ayrena Beach - 11 min walk
El Laurel Gastrobar - 9 min walk
Casa Pepe - 4 min walk
About this property
Hotel Port Alicante City & Beach
When you stay at Hotel Port Alicante City & Beach, you'll be within a 15-minute drive of Alicante Golf Course and Alicante Harbour. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante, which serves local cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights. Fellow travelers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
207 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 17 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli
Traveling with children
Children's pool
Playground
Babysitting (surcharge)
What to do
Beach nearby
Golfing nearby
Working away
Business center
Meeting room
Conference space (8288 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Sauna
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restaurante - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar - This poolside bar serves light fare only. Open daily.
Fees & policies
Renovations and closures
The following facilities will be closed during November, December, January, February, March, and April:
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Parking
Covered self parking costs EUR 17 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Alicante-Playa San Juan
Holiday Inn Alicante-Playa San Juan
Holiday Inn Juan Hotel Alicante-Playa San
Holiday Inn Alicante-Playa San Juan Hotel
Holiday Alicante-Playa San Juan
Port Alicante playa San Juan Hotel
Holiday Inn Alicante Playa De San Juan
Port Alicante playa de San Juan
Port Alicante playa San Juan
Frequently asked questions
Does Hotel Port Alicante City & Beach offer free cancellation for a full refund?
Yes, Hotel Port Alicante City & Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Port Alicante City & Beach?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Port Alicante City & Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Port Alicante City & Beach?
Yes. Self parking costs EUR 17 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Port Alicante City & Beach?
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Hotel Port Alicante City & Beach?
No, this hotel doesn't have a casino, but Casino Mediterraneo (11-min drive) is nearby.
What is there to do at Hotel Port Alicante City & Beach and nearby?
Hotel Port Alicante City & Beach has an outdoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Port Alicante City & Beach?
Yes, Restaurante offers local cuisine, pool views, and poolside dining.
What's the area around Hotel Port Alicante City & Beach like?
Hotel Port Alicante City & Beach is in Playa de San Juan, a short 13-minute walk from San Juan Beach.
Hotel Port Alicante City & Beach Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 14, 2024
Lovely hotel.
Lovely hotel with excellent service. Excellent self service breakfast and evening buffet.
Ian
Ian, 4-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Oct 24, 2024
Verified traveler
10-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 10, 2024
Lesley
Lesley, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 27, 2024
Verified traveler
2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 14, 2024
Beautiful hotel both inside and out. Very clean and modern. The only downside is the lack of evening entertainment.
Stacey-Louise
Stacey-Louise, 5-night trip
Verified Expedia guest review
2/10 Poor
Aug 11, 2024
Dishonest hotel chain. Stay away
Dodgy hotel with misleading and obscure selling/marketing practices. We were there years ago when it was the Holiday Inn and saw it had been refurbished so decided to give it a go. Little we knewthey have an old wing that is still like the old hotel and they actively hide from every PR shot. This area is not up to even 3* standard, and they will put you in there if you book through a third party. Apparently is down to customers to know without warning that all rooms without balcony belong in the old wing. Aircon and TV don’t work (absolutely ruined the experience being in July in Spain and unable to relax in the room to watch the Olympic Games). They actively lied about the faults and estimated time to resolve. Poor WiFi reception, dark, smelly damp corridors. Shower floods the entire bathroom. Disgustingly dirty rooftop pool with lots of “floating particles”.
A complaint for a refund has been logged with the Spanish authorities after spending hours trying to reason with the front desk. Hotel director doesn’t even have the authority to make decisions on how the property is ran. All at 210+ euro/night for the pleasure. Take your hard earned money elsewhere, you have been warned
Verified traveler
2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 2, 2024
Lovely stay
Aura Natalia
Aura Natalia, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2024
Connor
Connor, 4-night trip
Verified Expedia guest review
2/10 Poor
Jul 30, 2024
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 30, 2024
Colin
Colin, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 28, 2024
Nice pool & rooftop bar
Gretchen
Gretchen, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Super hotel outside Alicante (but near the tram).
Check in was delayed despite being told our room should be ready by around 3.30, we didn't get to our room till well after 5pm. The reception did ring me to confirm our rooms were ready which was nice.
The bed was rather uncomfortable being quite hard and there could be better shelving/drawer space. There is no hanging for dresses. (Well there is but it's very short so don't expect to hang your dress without folding it).
A suggestion for outside towel racks on the balcony as everyone hangs their towels over the balcony railing which doesn't look nice.
The upstairs pool should be Adults only/no under 16's/18's. The pool downstairs is sufficient for children and with the bar and 'chill out' atmosphere upstairs on the roof, it was spoilt by having shouting children in the pool.
The service in BOGO in the evening was very slow. I think management needs to do some undercover reviews and further training for staff upstairs in the evening. Despite that, the staff were friendly and we enjoyed the atmosphere upstairs very much.
All staff we came across were friendly and willing to please.
Lydia
Lydia, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jul 14, 2024
Jorge
Jorge, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Elvira
Elvira, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
Marc
Marc, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 7, 2024
The best place wehere to live
Claudiu
Claudiu, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
Property is perfectly clean and well maintained, staff is super polite and attentive, food was excellent, the hotel was full, but the atmosphere was quiet, everyone keeping to themselves, and the pools were delicious!
Great rooftop area with pool and bar, close to the beach, easy transportation around, great restaurants, and a supermarket 200m away.
Great choice that made our family holidays even more magical.
Luis
Luis, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
The hotel was very clean and stylish, breakfast buffet had plenty of choice, rooms were clean with everything you need.
Both pool areas were very clean.
Staff were very polite and helpful.
The only thing that marred our stay was the 82euro charge for lunch for 3 people which is extortionate.
Other than that I would definitely recommend and go back.
Sharon
Sharon, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
Great Experience ❤️
Eva
Eva, 7-night family trip
Verified Expedia guest review
6/10 Good
Jun 26, 2024
Nice stylish hotel in a reasonable location. Limited facilities. Gym was basic and pool was quite crowded.
D
D, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2024
Nice hotel, very clean, 5 minutes walk from the beach
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
5 star!!! for a 4 star Hotel
Amazing experience. Highly recommend this Hotel. It deserve a 5 star!!!!
Elin
Elin, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 9, 2024
Sophie
Sophie, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Jun 7, 2024
The property has two buildings, an old building form the '70s and a brand-new building. I was given a room in an old part of the building and at the time of check or during reservation this was not clear - next time it would be nice if you can give a heads-up to guests so they can upgrade ahead of time. Even though old area of hotel was remodeled, hallway and elevator smelled of stale, wet and mold. Carpet seemed overused and stained, and the elevators ran slowly. The room had a Basic mattress and pillows. The bathroom shower tends to flood the bathroom if the showerhead was not aimed directly at the drain.
Breakfast was great, so was dinner (which I had to pay additionally). The bar food and drink offerings were pretty decent as well. Staff at the bar by the pool felt always overwhelmed and busy. Service was ok, but very slow. My partner didn't manage to get coffee couple of times, as servers were ignoring him and helping other customers. I was lucky to get their attention.
Anida
Anida, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
Within 15 minutes of the city centre. Easily accessible via the tram. Supermarket close by. 5-10 minute walk to the beach which was beautiful. The food was very reasonably priced for a 4 star hotel. The staff were all very friendly. The pool areas were lovely. The bathroom to the room was a little bit tired but all was very functional. Overall we really enjoyed our stay and would like to return for a short break again soon.