From the beginning I asked to be given a room on the first floor since I had surgery 😷 and it was more comfortable for me … when I arrived at the establishment they charged me $50.00 extra surcharges for my service pet they told me to go the next day to speak with the manager to remove the charges showed him all the documents and even so they told me that they could not help me…when I go to the assigned room the cleaning was not adequate…shower curtain stained with mold, black stains, hair in the drawers, yellow pillows, they didn't have sheets for the sofa bed, kitchen utensils with mold, etc... I went to the resection and asked to speak to the manager, which I never could because she was never available, I also asked to be changed rooms and they told me that I couldn't sorry front desk was very rude 👨🔧 maintenance and Housekeper were the only kind