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Óntico Urban Design Hotel

4.0 star property
Hotel with bar/lounge, near Parque Santa Lucía

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Óntico Urban Design Hotel

Business center
Front of property
Standard Double Room | Down comforters, Tempur-Pedic beds, individually furnished
Business center
50-inch Smart TV with cable channels, TV, iPod dock
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Beach shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Computer station
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $83
$101 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Down comforters, Tempur-Pedic beds, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Tempur-Pedic bed
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, Tempur-Pedic beds, individually furnished

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room

Superior Single Room | Down comforters, Tempur-Pedic beds, individually furnished

Superior Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Down comforters, Tempur-Pedic beds, individually furnished

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Tempur-Pedic bed
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Calle 54 Número 474 X 53 Y 55 Col.Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 6 min walk - 0.5 km
  • Mérida Cathedral - 9 min walk - 0.8 km
  • Plaza Grande - 11 min walk - 1.0 km
  • U.S. Consulate Merida - 3 min drive - 2.7 km
  • Yucatan International Convention Center - 3 min drive - 3.2 km

Getting around

  • Mérida International Airport (MID) - 18 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪El Lagarto de Oro - ‬3 min walk
  • ‪Soco Mérida - ‬6 min walk
  • ‪La Bierhaus Centro - ‬5 min walk
  • ‪Bakab - ‬3 min walk
  • ‪Bar Flamel - ‬4 min walk

About this property

Óntico Urban Design Hotel

When you stay at Óntico Urban Design Hotel, you'll be in a great location, within just a 10-minute walk of Mérida Cathedral and Paseo de Montejo. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, U.S. Consulate Merida and Yucatan International Convention Center are just a 5-minute drive away. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 1640 ft (MXN 160 per day); reservations required
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach shuttle (surcharge)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Library
  • Communal living room

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • IPod docking station
  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Tempur-Pedic mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations

Special features

Dining

Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 135 for adults and MXN 135 for children
  • Airport shuttle service is offered for an extra charge of MXN 500 per person (one-way)
  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs MXN 500 (one-way)

Parking

  • Parking is available nearby and costs MXN 160 per day (1640 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Ontico Urban Design
Óntico Urban Design Hotel Hotel
Óntico Urban Design Hotel Mérida
Óntico Urban Design Hotel Hotel Mérida

Frequently asked questions

Does Óntico Urban Design Hotel offer free cancellation for a full refund?
Yes, Óntico Urban Design Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Óntico Urban Design Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Óntico Urban Design Hotel?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Óntico Urban Design Hotel?
Yes, an airport shuttle is available. The charge is MXN 500 per person one-way.
What are the check-in and check-out times at Óntico Urban Design Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Óntico Urban Design Hotel?
No, this hotel doesn't have a casino, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Óntico Urban Design Hotel and nearby?
Recommended spots to visit include Parque Santa Lucía (6-min walk) and Mérida Cathedral (9-min walk), along with Paseo de Montejo (9-min walk) and Plaza Grande (11-min walk).
What's the area around Óntico Urban Design Hotel like?
Óntico Urban Design Hotel is in Mérida Centro, a short 9-minute walk from Mérida Cathedral and 9 minutes' walk from Paseo de Montejo.

Óntico Urban Design Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It´s a great place to stay!
Juan Manuel, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Cama muy cómoda!!
Esta muy bien el hotel, lo que molesta un poco es la luz del aire acondicionado. Y que la habitación es un poco chica para dos camas matrimoniales. El desayuno esta rico, solo que es un poco tardado su hay gente.
Diana, 4-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

La propiedad esta unicada cm a 10min caminando del centro turistico, el servicio es excelente, el estacionamiento queda como a 5min caminando. Los cuartos modernos y perfectos. La piscina estaba fuera de servicio por remodelación, brindaron opcion de ir caminando 10min a otro hotel. Recomendado!
Verified Expedia guest review

10/10 Exceptional

Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee.
CLARE, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

EL TROKERITO, 1-night trip
Verified Expedia guest review

6/10 Good

SALVADOR A, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

This hotel is chic and comfortable. The location is walkable to many sites. We found the staff warm and welcoming, very helpful, and we loved the extra touches they provided. Wonderful experience, would definitely stay again.
Courtenay, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Maj-Britt, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

The staff at the hotel is amazing. They were all very friendly and helpful. At night they were always very aware of who was coming in and out of the hotel. Not that it was in a bad area but I definitely appreciated the attention to their guests safety
Benjamin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Olivier, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Closed to everything, staff very helpful and friendly.
Elizabeth, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great. The location, the staff…I’d stay here again
Drew, 3-night romance trip
Verified Expedia guest review

2/10 Poor

We arrived at the Óntico Urban Design Hotel just after 11 PM, walked into the lobby, and found nobody on the property. We thought the desk clerk might be in the bathroom or down the hall, but nobody ever showed up. This was especially surprising because we had called the hotel a few hours earlier to say we missed our connection and would be arriving a few hours late, around 10:30 PM at the earliest. The gentleman who answered the phone told me he would wait for us, but he did not. Twice I called the hotel. I heard the phone ring in the hotel, but nobody answered. It just asked me to leave a message. We considered sleeping in the lobby but they only had chairs and we were worried what would happen to our luggage if someone walked in while we were asleep. After about 10 minutes I called Expedia support and explained the problem. They tried to contact the hotel, but also had no success. I then asked for Expedia to book the other hotel we had booked on Expedia but canceled. They said that hotel was not available, but after calling that hotel we learned they did have availability for 2 nights of our 6-night stay. We arranged to stay at the other hotel over the phone. Turns out the desk clerk left the property without notifying anyone or locking up. They offered to upgrade us to another property, but we already had a non-refundable room for the last 4 nights of our stay we booked on Expedia.
Brian, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria Fernanda, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Claudia, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

Jose, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

The staff was accommodating and allowed us to access our room early, and also booked our airport taxi for the next day. Only complaint on the room was that I don’t believe it has a safe or the typical mini fridge. Also, the shower drain backed up during my shower, so my wife took her shower in about two inches of undrained water unfortunately.
Verified Expedia guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

The room I was given had a very bad odor and the shower only provided cold water. The second room I was given, smelled better but the shower was only able to provide lukewarm water.
Verified Travelocity guest review

10/10 Exceptional

The hotel is located close to the center of the city and very close to many shops and restaurants. Just a few blocks. The staff was amazing, so helpful, and readily available. The rooms were comfortable. Very easy, relaxing place to stay.
Ernesto, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 4-night trip
Verified Hoteles.com guest review

4/10 Fair

I really really appreciated the staff working at this hotel. They were kind, responsive, and hardworking. The problem was with the facility itself. My partner and I had no water pressure and no hot water for pretty much our entire stay. Other reviews will confirm this. I felt bad for the staff since I could tell this was out of their control, so I direct my feedback to the owners of the property. They should be more proactive about the condition of this hotel. The amount of money paid does not match my experience at all.
Verified Expedia guest review

10/10 Exceptional

Great location, excellent customer service
Jose Carlos, 3-night romance trip
Verified Expedia guest review