Comfort Suites Hanes Mall

2.5 star property
Hotel with 24-hour fitness, near Hanes Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Hanes Mall

Exterior
Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Terrace/patio
Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free breakfast
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Conference space
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $86
$99 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Pillowtop bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Pillowtop bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 15 min walk - 1.3 km
  • Novant Health Forsyth Medical Center - 3 min drive - 2.7 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 6.2 km
  • Benton Convention Center - 8 min drive - 9.3 km
  • Old Salem - 8 min drive - 8.2 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive
  • High Point Station - 24 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dave & Buster's - ‬16 min walk

About this property

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall puts you within a 15-minute drive of Hanes Mall and Wake Forest University. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English, Hindi, Spanish

At a glance

Hotel size

  • 80 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (947 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual fire alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 2 per accommodation, per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 23 to September 07

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall offer free cancellation for a full refund?
Yes, Comfort Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Suites Hanes Mall?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites Hanes Mall?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Comfort Suites Hanes Mall and nearby?
Comfort Suites Hanes Mall has a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Comfort Suites Hanes Mall like?
Comfort Suites Hanes Mall is located a short 15-minute walk from Hanes Mall. Travelers say this hotel is in a good location.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

david, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The stay was great we will definitely be back We did not like that the curtains did not close all the way and the street light lite up the room.
laura, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Nice stay
Very nice hotel
1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Gramgram
Very comfortable.
Paul, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Pool too cold.Heater no working.Otherwise all was good.
Charles, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Hoteles.com guest review

8/10 Very Good

This was a spur of the moment stay as we needed a car repair for a damaged wheel.
Richard, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Pleasant night stay
Wayne F, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

4 nights of comfort!
The room was clean and bed was comfortable. Breakfast had good variety. Good location.
Michele, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Sarah, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Major improvement over competition.
2 nd hotel we checked into that night.
Janet, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Steve, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Michael R, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Kim, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Karen, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Pamela, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Check in was alright. We were given fresh linens for the pull out couch. Beds comfy, pull our couch was horrible. Desk called before 9 telling us that the room below was complaining of loudness.. we banned the kids to the beds as their footsteps seemed to agrivate the guests below that were trying to "check their blood pressure"... we are A+ guests as per all our host reviews so this was a first. The pool was no longer open which was a huge bummer for the kids on a travel day when that is what we were hoping for when we booked our stay. We would have went elsewhere otherwise. Went to the breakfast bar, at least 4 begals were growing mold. I removed them and gave them to the kitchen staff so that no other guest would accidentally take, but i feel this should be addressed. Unfortunately the breakfast bar was not as discribed, however it was breakfast. Check out was fine. Unfortunately i dont think we will be staying at comfort suites in the future.
Janina, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Jonathan, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Steven, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Maria, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Property just felt old. The room felt almost damp. Beds were on the hard side and the covers were to hot.
Shanna, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Waffle maker broken staff said use at your own risk.
Molly, 1-night family trip
Verified Hoteles.com guest review