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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Suburban Glen Allen hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Full-size fridge, microwave, stovetop, coffee/tea maker
Premium bedding, individually furnished, desk, iron/ironing board
Exterior
Courtyard

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free breakfast
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Outdoor pool access
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free grocery shopping service
  • Lobby fireplace
Feel at home
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
The price is $96
$112 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

47-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby
Drury Plaza Hotel Richmond
Pool
Free breakfast
Pet friendly
Free parking
9.6 out of 10, Exceptional, (2511)
The price is $110
$128 total
includes taxes & fees
Nov 25 - Nov 26
Drury Plaza Hotel Richmond
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About the neighborhood

Map
4100 Innslake Drive, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive - 4.3 km
  • Henrico Doctors' Hospital - 9 min drive - 8.5 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.6 km
  • University of Richmond - 13 min drive - 13.0 km
  • Virginia Commonwealth University - 17 min drive - 19.8 km

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Golden Corral - ‬18 min walk
  • ‪Noodles & Company - ‬9 min walk
  • ‪Silver Diner - ‬5 min walk
  • ‪The Beach House - ‬9 min walk
  • ‪Five Guys - ‬9 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Homewood Suites by Hilton Richmond-West End/Innsbrook puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free secured onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)
  • Snack bar/deli

What to do

  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (743 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 47-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Mobile key entry
  • Restaurant dining guide

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Richmond-West End/Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10 PM.
Are pets allowed at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Homewood Suites by Hilton Richmond-West End/Innsbrook and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area. Homewood Suites by Hilton Richmond-West End/Innsbrook also has access to a nearby outdoor pool.
Does Homewood Suites by Hilton Richmond-West End/Innsbrook have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Penelope, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

This is a nice place. I will stay here again when in Richmond.
MICHAEL, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Jessica, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Anniversary trip
Our stay was comfortable and quiet. The room did smell like someone had smoked in it,it was very faint of a smell. Overall the stay was really nice my husband and I would stay again.
Andrea, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Carlos, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Fix your system please
Hotels.com did not send valid cards to the hotel, which made the check in difficult. I had booked two nights independently, because I didn’t know I would need a second night until after I booked the first night, so I had difficulty checking in twice.
Sharon, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Worn down facility and low quality service
This hotel was at a good price and had good ratings. However, my experience was not great. In six days, my room was only serviced once (after multiple requests). The TVs were not internet compatible and malfunctioned (some major network channels were not accessible). The bathrooms in room need upgrades - they look 20 years old or more. Musty smell in room. The fitness center was closed the duration of my stay due to broken glass.
Jerre, 9-night family trip
Verified Hoteles.com guest review

6/10 Good

Dated hotel
Dated and in need of repairs.
Gary, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Tiffany, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Willie, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Good stay. Like the breakfast inluded with the stay
Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Un très bon arrêt!!!
J'étais de passage pour une nuit avec la famille. On a eu une superbe expérience à Homewood, le personnel était acceuillant, l'hotel était propre à part un peu de moisissure dans un coin du plafond dans la chambre de bain tout était correct. On y retournera à coup sûr dès que l'occasion se présentera.
Jean, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Tyrone, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Charity, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

My 91 year old mother and I were in 436. The bathroom door had problems shutting. It was also too close to the tiny, weeny very low, daycare-like toilet. Everytime Mom went to the bathroom, i needed help from someone else to get her out of that tight space between the door and the toilet AND the low low situated toilet!
Kimberly, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Angela, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Debbie, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Pleasantly surprised
Not gone lie I didn’t expect much from this place before we got there, but it was so nice ! The pool area was so nice as well! No complaints at all. Check in was easy, and the staff was very nice to us.
Sharnique, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Clean, easy access to shops and restaurants
Heather Lynn, 1-night trip
Verified Expedia guest review

2/10 Poor

The front desk was amazing and thats were it ended. Our room was not served our whole stay which was 4 days. Even after specially asking the front desk to have it cleaned. We kept having a funny smell in our room. On day 3 we noticed it was the dishwasher. It was broken and water was pooling at the bottom. Our toilet ran the whole stay. The ice maker in the refrigerator was also broken so we had to go to the front desk for bags of ice.
shakeriah, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 2-night family trip
Verified Hoteles.com guest review

2/10 Poor

The pool was so cloudy that you couldn't even see the bottom of it. My daughter lost her bright orange diving toy at the bottom. My room was was not great, there was a used towel left if the bathroom door hook from someone prior to us, the closet doors were brook and just barely hanging on. My friends room was terrible, their bathroom was disgusting, the pull out bed was broke and look like it had dead bugs on it, it also had black hairs all over the sheets. When she called the front desk no one answered. Would not recommend staying there.
Leslie, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel
The room was clean and adequate for what we needed. My only issue was that the pool did not seem very clean and was cloudy.
Sharon, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Vanessa, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Pamela, 2-night trip
Verified Expedia guest review