Townsville Entertainment & Convention Centre - 3 min drive
Queensland Country Bank Stadium - 3 min drive
Getting around
Townsville, QLD (TSV) - 14 min drive
Townsville Station - 20 min walk
Restaurants
McDonald's - 7 min walk
Cowboys Leagues Club - 9 min walk
Victoria Bridge - 8 min walk
City Lane & City Arcade - 7 min walk
The TapHouse Townsville - 7 min walk
About this property
The Robert Towns
Located near a train station, The Robert Towns is a great choice for a stay in Townsville. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and parasailing are nearby. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
47 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only, 2 total, up to 88 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Skydiving nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Picnic area
Television in common areas
An outdoor pool
Banquet hall
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Ceiling fan
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe
Fees & policies
Refundable deposits
Cash deposit: AUD 100 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 1 per accommodation, per night
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville
Frequently asked questions
Does The Robert Towns offer free cancellation for a full refund?
Yes, The Robert Towns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Robert Towns?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Robert Towns?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 88 lbs per pet. There's a charge of AUD 1 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Robert Towns?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Robert Towns?
Check-in start time: 2:00 PM; Check-in end time: 9:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Robert Towns and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area.
What's the area around The Robert Towns like?
The Robert Towns is in the heart of Townsville, a short 8-minute walk from Castle Hill and 12 minutes' walk from The Strand Beach. Travelers say that the hotel is in a great location.
The Robert Towns Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 25, 2024
Easy check-in process, clean.
Only issues was the TV in our room 10 wouldn't work, otherwise no problems.
Verified traveler
1-night family trip
Verified Hoteles.com guest review
6/10 Good
Oct 23, 2024
Tania
Tania, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 19, 2024
Good value. Nice clean and walking distance to everywhere or get the bus with bus stop nearby.
Kylie
Kylie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2024
Ease of parking
Close to dining
Trevor
Trevor, 2-night trip
Verified Wotif guest review
8/10 Very Good
Oct 5, 2024
Well maintained
Rick
Rick, 1-night trip
Verified Wotif guest review
6/10 Good
Oct 5, 2024
al good
maria
maria, 2-night family trip
Verified Expedia guest review
6/10 Good
Sep 29, 2024
Sadly the bed springs were coming out the bed from the sides. Housekeeping missed bathroom items left behind
Raoul
Raoul, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 25, 2024
All good
Zoey
Zoey, 1-night trip
Verified Wotif guest review
6/10 Good
Sep 24, 2024
Ceiling was caving in in the main bedroom. Door was not sliding properly and in need of repair. Could not use laundry as there was only one machine and the laundry area was quite dirty.
Amanda
Amanda, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Sep 24, 2024
Iesha
Iesha, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 22, 2024
Ross
Ross, 7-night trip
Verified Lastminute guest review
10/10 Exceptional
Sep 19, 2024
The lady at reception was absolutely lovely and so helpful.
The view behind with the changing light colours was stunning .
Only thing that was not there was that I couldn’t see was cutlery
Yvonne
Yvonne, 2-night trip
Verified Wotif guest review
8/10 Very Good
Sep 15, 2024
The peaceful nature place and I didn't like the kitchen it was small.
Phillimon
Phillimon, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Sep 9, 2024
Jess was so friendly on check in, property was centrally located to everything.
Jess, we left a couple bottles and a chocolate in the fridge by mistake, hope you and your hubby enjoy them!!!
Lindsay
Lindsay, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 24, 2024
Do not stay at this place! It is a part-time hotel—the woman at the front desk used that term. The front desk is only open from 9:00 am to 6:00 pm. It is shut tight otherwise and sometimes more often. I returned at 5:20 pm yesterday and no one was there; reception was locked tight. I lost electricity twice when reception was closed. Had to call an off-time number. No clean towels unless you ask specially and no cleaning of the rooms. And there were tiny ants all over my kitchenette. I wanted to go somewhere at 8:00 am the day I checked out but had to wait until 9:00 am for someone to open reception so I could leave my luggage. Seriously?
Stacy
Stacy, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Everything was good, but is a 20min walk to the strand I thought it was only 10mins when I booked
Rebekah
Rebekah, 3-night family trip
Verified Wotif guest review
2/10 Poor
Aug 14, 2024
Looks modern and nice in pictures but place was run down , mould on the ceiling and generally not nice.
Clayton
Clayton, 1-night business trip
Verified Wotif guest review
2/10 Poor
Aug 2, 2024
Terrible acoustic separation between units and from the street. Hear everything from next door.
Nathan
Nathan, 1-night trip
Verified Lastminute guest review
6/10 Good
Jul 19, 2024
Facilities are clean, yet fairly old and the environment is noisy with vehicle and pedestrian movements. One of the windows was loose in its frame resulting in a lot of rattling noise during the night when the wind was blowing strongly. On a positive note, the process for late arrivals was communicated well on time and it was easy to obtain my key and find my room.
Anita
Anita, 2-night business trip
Verified Wotif guest review
6/10 Good
Jul 3, 2024
Sophie
Sophie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Jul 3, 2024
Very friendly and accomodating staff. Spacious rooms. Convenient location
Rebecca
Rebecca, 5-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 12, 2024
Plenty of room inside, clean, close to centre of town and stadium
Sharon
Sharon, 1-night family trip
Verified Wotif guest review
8/10 Very Good
May 17, 2024
Not a bad place to stay. very good service also i will like to thank Jes for her services.
Graham
Graham, 4-night trip
Verified Expedia guest review
8/10 Very Good
May 4, 2024
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.